4.3
164 Reviews

Miguelina Perez

Dec 06, 2024

The doctor and assistant are very polite and professional. But the customer service at front desk, not the receptionist, should be more polite and smile. It felt like she just there to do A job because, she has no other choice!!!!not to please patients. Smile that is a dentist office.

— Hi Miguelina, your feedback is important to us. If you would like to provide any additional information, please reach out to our team directly at manchester@meritdental.com.

Sherrie Koller

Dec 04, 2024

I had an emergency, was able to get appt same day and get procedure done. Dr. Hoffmeister was great as was his asst.

— Thank you for the 5-star review, Sherrie! Your feedback is important to us.

Donald J.

Dec 02, 2024

— Hello Donald, we appreciate you sharing your feedback. If you would like to provide any additional information, please contact us directly at manchester@meritdental.com.

Woodrow

Nov 14, 2024

I think Merritt is the best dentist everyone was so kind to me and knowledgeable. The first employee told me I have good insurance and should get an implant. I went ahead with the procedure unknowingly that this procedure required a pre authorization. After the first phase of the procedure , when I went back for the second phase I was told that my insurance does not.cover the procedure and I have to pay out of pocket. Went I went back they told me that they will not continue until I make the payment. I feel misled

— Hi Woodrow, we appreciate you sharing your feedback with us. If you'd like to provide any additional details, please contact our team directly at manchester@meritdental.com.

David Long

Nov 13, 2024

Hygenist Maryam was courteous friendly and professional. Every step was explained as the exam/cleaning progressed. Dr Hoffman was attentive and explained everything to my understanding. Thx!

— Thank you for the 5-star review, David! Your feedback is important to us.

Samantha Russell

Nov 01, 2024

So I came in to the office today for a appointment I had scheduled over a year and the office manager canceled the appointment because I didn’t confirm it… if I call up and cancel an appointment that is one thing but to cancel an appointment because I can’t respond to you is horrible customer service I’ve been going to this office for three years an never have I ever been treated so horribly and instead of trying to be understanding and saying let me see what I can do for you and squeeze you in she kept arguing with me. Mind you I called in 1-2 weeks ago to confirm my appointment which should have been good enough ..: then when I asked for her boss she refused to have her boss reach out to me… disgusted with there policy … you know some people work a lot and don’t have time to answer the phone or email and so they just come to an appointment

— Hi Samantha, Thank you for your feedback. We'd like to improve and make your next visit an exceptional one. If you'd like to provide us any additional details, please contact us directly at manchester@meritdental.com.

Tarine Lynch

Oct 22, 2024

Service was awesome. Pleasant and friendly staff, very welcoming and professional.

— Thanks for making us smile, Tarine! We appreciate your review.

Mike Danner

Oct 18, 2024

I broke a tooth off and they got me in very Quickly. I feel they did very good work!

— Hi Mike, thank you for your review. We really appreciate it!

Diana C Bruening

Oct 11, 2024

People were friendly and explained what was going to happen. The dentist was friendly and put me at ease.

— Hello, Diana! Thank you so much for taking a few moments to leave us a review. We really appreciate it!

Hannah B

Oct 10, 2024

Everyone was very nice. The place was cozy and clean. Easy and spacious parking lot. everyone dentist did a great job of explaining what they were doing during the X-rays, exam, and cleaning.

— Thank you so much for the 5-star review, Hannah. We really appreciate you taking the time to share your experience with us!

Lynn M

Sep 28, 2024

Called over 15 times to make an appointment and nobody answers the phone. Called another Merit office and they sent the manager an email to call me. Finally get a call back a week later and the manager(Patti) is rude and very passive aggressive. Unprofessional at best!!! It appears that the woke DEI is destroying another business due to the unqualified employees installed that last year or so. Go woke and you will be broke!!! UPDATE: Merit Dental of Manchester is now full blown racist towards long time patients.....it appears if you are not a person of color you will not have the service you should expect. Another corporate affirmative action gone bad!!!

— Hello Lynn, we appreciate you sharing your feedback. If you would like to provide any additional information, please contact us directly at manchester@meritdental.com.

D Renee Davis

Sep 16, 2024

The hygienist and dentist were absolutely amazing and I’m disappointed I will be changing offices. Front of house staff made scheduling and communicating insurance changes despicable; Rude, impatient, and disorganized - put your ego aside and be compassionate care takers - it’s your JOB as a customer service/front desk personnel. Tried to make appts In march and again in September and received inexcusable interactions both times to the point of hanging up on them and canceling all appointments.

— Hi D, your feedback is important to us. If you would like to provide any additional information, please reach out to our team directly at manchester@meritdental.com.

Lynn M

Sep 11, 2024

Called over 15 times to make an appointment and nobody answers the phone. Called another Merit office and they sent the manager an email to call me. Finally get a call back a week later and the manager is rude and very passive aggressive. Unprofessional at best!!! It appears that the woke EDI is destroying another business due to the unqualified employees installed that last year or so. Go woke and you will be broke!!!

— Hello Lynn, we appreciate you sharing your feedback. If you would like to provide any additional information, please contact us directly at manchester@meritdental.com.

van jetseck

Aug 26, 2024

absolutely the worst at making appointments and keeping them...confirmed appointment by text and calling office speaking with management directly just to show up to confirmed appoint. time , signed in and waited 1 hr before i had to ask how much longer with there response being appoint. was canceled and needs rescheduled!!!! guess signing in on clipboard wasn't enough acknowledgement to identify the problem with appointment so sat there and wasted my time before i had to address issue... if you cross my name off sign in list check your computer and do you job !!!! office manager proceeded to blame me for the scheduling issue.. this has happened the last 3 times i have made appointments.... what a waste of time and extremely unprofessional... try working with customer to remedy issues instead of blaming customers for office short coming. i dont recommend this branch now or ever again.

— Hi Van, we appreciate you sharing your feedback with us. If you'd like to provide any additional details, please contact our team directly at manchester@meritdental.com.

Ray Hewitt

Aug 06, 2024

— Hi Ray, we value your feedback. If you would like to provide any additional information, please contact our team directly at manchester@meritdental.com.

J

Aug 06, 2024

Office manager (patty) is very rude and disrespectful to patients. Blows off theirs needs and questions. Not sure how she has a job still but should be replaced immediately, definitely have lost my family’s business. It’s a damn shame what this world’s coming to.

— Hi J, thank you for taking the time to share your feedback. If you would like to provide any additional information, please reach out to our team directly at manchester@meritdental.com.

Amy Bruner

Jul 31, 2024

As someone who has really bad anxiety when going to any doctor I was so nervous in the waiting room. When I was called back I let the assistant know and she was so comforting and understanding. She said “what can I do to make you feel better” I told her and luckily it was something she could do! I felt so much better and when the doctor came in he let me know right away about my x-rays (no waiting and worrying more), what next steps were, exactly what he was going to do and why. Super friendly and just really put me at ease. Very thankful to the team at Merit Dental!

— Thank you for taking a few moments to leave us a 5-star review, Amy. We really appreciate it!

Erick Pezoa

Jul 29, 2024

From the start when my wife and I called we had an awful experience. Then we decide to give them a try. Today we went to the appointment and they didn’t even have us in the system. They wanted to squeeze me in but said that couldn’t squeeze my daughter in. They dis my xrays and then wanted me to go to front desk. Then they said they cannot include my daughter for today. The office manager was rude and wanted to charge me dor the xrays even when I said I was not planning on staying anymore due to the bad experience. If the owner reads this; please reply and happy to talk more about this.

— Hi Erick, your feedback is important to us. If you would like to provide any additional information, please reach out to our team directly at manchester@meritdental.com.

Denise Slick

Jul 17, 2024

Won't return phone calls,been trying for 2 days, truly needed assistance.

— Hello Denise, we appreciate you sharing your feedback. If you would like to provide any additional information, please contact us directly at manchester@meritdental.com.

Joe Pellegrino

Jun 27, 2024

Sandy is awesome

— Thank you for taking a few moments to leave us a 5-star review, Joe. We really appreciate it!

Kevin Sanderson

May 24, 2024

My dentist and His assistant were great. They made my experience as good as it could be given the fact I needed a cavity filled. Thanks again, Kev

— Hi Kevin, thank you for your review. We really appreciate it!

Josiah Nunemaker

May 13, 2024

I've been going here since I've been a child, but in the recent years, it's definitely been going downhill. As far as dental stuff, they do a fine job, the challenge is actually getting in. My appointments regularly get rescheduled. My last 4 (yes, 4!) appointments have been rescheduled, and today when I went in for my appointment, I was told that it had been rescheduled again, and I was never notified. They said I digitally confirmed it, but I never received an email, text, or phone call about rescheduling. Needless to say, I was frustrated. I've seen a lot of turnover of dentists and dental hygienists there, as well, so I wonder if that's the cause of all the rescheduling and appointment cancellations? Either way, I will be looking for a new dentist.

— Hi Josiah, we value your feedback. If you would like to provide any additional information, please contact our team directly at manchester@meritdental.com.

H C

May 09, 2024

Quick summary is if you have other options for a dentist office, I would recommend looking anywhere but this practice.

— Hi H, thank you for taking the time to share your feedback. If you would like to provide any additional information, please reach out to our team directly at manchester@meritdental.com.

Peter Oscsodal

May 08, 2024

— Hi, Peter! Thanks for taking the time to rate us 5-stars.

Nilza Soto-Feliciano

Apr 24, 2024

My mother was seen at Merit Dental and had a wonderful experience. Everyone was super nice and explained everything they were doing in a way that my mother would understand. Spanish speaking employees was a definite plus.

— Hi Nilza, thank you for your review. We really appreciate it!

Shawntrice Ferguson

Apr 16, 2024

We had a great experience from the time we walked in the door. Everyone was so pleasant and nice. The dentist was very pleasant and explained everything very well to my daughter and I.

— Hi Shawntrice, we appreciate you leaving us a review. See you back soon, thank you!

Nancy Lyon

Apr 02, 2024

I had the best cleaning of my life, so thorough and still gentle!

— Hi, Nancy! Thank you so much for taking a few moments to let us know how we are doing. Reading your review reminded us why we do what we do. It was truly a pleasure to serve you.

Wil Lin

Jan 04, 2024

Merit Dental is a great place to get your teeth cleaned. The place is clean and the staffs are very nice and friendly. 10/10 recommend this place if you are in the market for a new dentist office.

— Thank you for the kind words Wil. I'm going to share with the whole team. We love hearing from our happy customers!

Skip Sanderson

Dec 25, 2023

— Hi Skip, we appreciate you leaving us a review. See you back soon, thank you!

William Erbeck

Dec 20, 2023

Well done with with both staff and your DMD.

— Thank you for the 5-star review, William! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

Sandra Hawley

Dec 19, 2023

Excellent dental practice. The best staff ever, polite and professional. Best experience ever.

— Thanks for making us smile! We appreciate such a great review!

Cheryl Witmer

Dec 14, 2023

Applied an unnecessary fluoride treatment to an 83 year old. Not covered by insurance

— Hi Cheryl, Thank you for your valuable feedback. Our team may reach out to you for more information so we can further improve our services and your experience. If you'd like to reach out to us, please contact us directly at manchester@meritdental.com.

Susan Sharer

Dec 01, 2023

— Thank you for the review Susan, you've really made us smile!

Katt Libby

Nov 14, 2023

Everyone was so nice and professional!!

— Hi, Katt! Thank you so much for taking a few moments to let us know how we are doing. Reading your review reminded us why we do what we do. It was truly a pleasure to serve you.

Alora Clymer

Nov 10, 2023

I had a blonde dentist who was very rude and passive aggressive.

— Hi Alora, Thank you for your feedback. We'd like to improve and make your next visit an exceptional one. If you'd like to provide us any additional details, please contact us directly at manchester@meritdental.com.

Lynette Downs

Nov 02, 2023

Mickie did a superior job cleaning my teeth and gums.best ever since she used to be here Jackie was efficient friendly and did an excellent job. Dr.O Sullivan found my cavity and she filled it the next day. And did her usual superior job. It looks great. Thank you all ?

— Thank you so much for your kind words, Lynette. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Lori Graybill

Oct 27, 2023

I was anxious over an emergency molar extraction. Dr. Hoffmaster was phenomenal! He had it out in about 3 minutes. He was comforting and explained exactly what he was doing. Shayla, his assistant was kind . I highly recommend!

— Hi Lori, we love hearing feedback like this from our patients. Thanks again for choosing us!

James Fahringer

Oct 26, 2023

My first experience at this location was very pleasant. All personnel were very friendly and accommodating. Everyone from the receptionist to the dental hygienist to Dr. Hoffmaster tried to make you feel at ease. I really appreciate their sensitivity to those of us who very anxious and fearful in a dental office. Thank you for making my visit a pleasant one.

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Dayna Foster

Oct 20, 2023

I have been using this dentist office for over 15 years. I moved 30 minutes away but still drive here because of the friendly service.

— Thank you for taking the time to provide feedback, Dayna. We are happy to hear your kind words.

Joyce Cruz

Oct 19, 2023

They took great care of me and I was very comfortable!

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Holly Finn

Oct 13, 2023

The past 3 years I have had a horrible experience. They constantly cancel and have to reschedule and cannot get you in until three - six months later. Now to find out, I have a horrible cavity that they never caught which may need a root canal. This is unacceptable! I would NOT recommend this place at all! Ever since new staff came in, it has not been the same!! I’m thinking about a lawsuit in this case.

— Hi Holly, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please contact us directly at manchester@meritdental.com.

Luann Mundis

Oct 06, 2023

Nice friendly and clean office.

— Thank you for the kind words Luann. I'm going to share with the whole team. We love hearing from our happy customers!

kathy miller

Oct 03, 2023

Everything went smoothly, no issues. Dentist and hygienist do a fine job.

— Thank you for the 5-star review, Kathy! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

Rodney Sipe

Aug 10, 2023

— Thanks for the five-star review, Rodney.

Stacey Miller

Jul 13, 2023

— Hi, Stacey! Thanks for taking the time to rate us 5-stars.

Hope Sirera

Jul 12, 2023

Very professional and kind!!

— Thanks for making us smile! We appreciate such a great review!

Vickie Hull

Jul 07, 2023

Great service. I had a tooth extraction yesterday and no pain at all today!

— Hi Vickie, we appreciate you leaving us a review. See you back soon, thank you!

Edward Schrom

Jun 23, 2023

On time, professional, courteous, competent…an excellent experience

— Hi, Edward! Thank you so much for taking a few moments to let us know how we are doing. Reading your review reminded us why we do what we do. It was truly a pleasure to serve you.

Georga Winand

Jun 22, 2023

This dentist office is the best I have ever went to. They are nice and concerned with your status and are willing to help any way they can. They explained everything and nothing was not provided.

— Thank you so much for your kind words, Georga. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Kim Sanger

Jun 21, 2023

The past few years the service was less than impressive and the practice seemed to be dying. My recent visit was much improved. Polite front desk staff and capable hygienist.

— Hi Kim, we love hearing feedback like this from our patients. Thanks again for choosing us!

Jane Kline

May 26, 2023

— Hello Jane! Thank you for the great review, we really appreciate it!

Paul Bensel

May 19, 2023

— Thanks for the five-star review, Paul.

R Knaub

May 10, 2023

Bad, Bad & Bad. Went in for a cleaning, girl broke my tooth! Cleaning was less than 5 minutes. Because tooth now broke, needed fixed was told it would be 100% covered by insurance. Was charged for a Deep Cleaning. Never happened. Got tooth fixed. Received bill for more than $100. If you tell some it will be 100% covered, then you should NOT turn around and bill me!!! Tried to talk to them about it. Was sent bill with “NON-NEGOTIABLE” stamped twice on it. If you can’t be honest, don’t be in business!!!!!!

— Hi R, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please contact us directly at manchester@meritdental.com.

Theresa Patsoureas

Apr 26, 2023

— Hi, Theresa! Thanks for taking the time to rate us 5-stars.

Lillian Fields

Apr 25, 2023

— Lillian, thanks for your 5-star review!

June Green

Apr 12, 2023

My experience with merit dental is always a very warm experience the staff and dentist are very kind and friendly and helpful to listen to there patient. Thank you merit dental your the best

— Thank you for taking the time to provide feedback, June. We are happy to hear your kind words.

nancy taylor

Mar 02, 2023

Everyone very friendly and made me comfortable.I had 2 teeth filled and it was a very good experience.

— Thanks for making us smile! We appreciate such a great review!

Rebecca Snelbecker

Feb 16, 2023

Great experience! Everyone was so nice and helpful.

— Hi Rebecca, we appreciate you leaving us a review. See you back soon, thank you!

Cheryl Hertel

Feb 08, 2023

Very good Dr OSullavan takes time to talk you and asks what you want done.She explains every procedure as she proceeds. Other staff polite and know their job well.

— Hi Cheryl, we love hearing feedback like this from our patients. Thanks again for choosing us!

Donald Kottmyer

Jan 31, 2023

Very efficient.

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Bill Craft

Jan 26, 2023

Jen did a great job!

— Thank you for taking the time to provide feedback, Bill. We are happy to hear your kind words.

Jennifer Powl

Jan 05, 2023

Staff in the office and Jennifer were all friendly and it was a fast and painless cleaning!

— Hi Jennifer, we appreciate you leaving us a review. See you back soon, thank you!

George Hay Kain III

Jan 05, 2023

The actual dentistry performed by the dentists, dental assistants, and the dental hygienists is top notch. They are highly recommended. I did experience three significant issues with the front office staff (appoint changed - I was not notified; referred to York Endo - no follow up; promised "first available" - one month later no follow up". I am told these front office staffing issues have been resolved, so I will give them a clean slate to start anew.

— Hello George! Thank you for the great review, we really appreciate it!

Kalah Hake

Dec 29, 2022

Angie Rankin

Dec 15, 2022

Very friendly, knowledgeable staff! The environment is clean and relaxed!

— Thanks for making us smile! We appreciate such a great review!

Dale Bubb

Dec 13, 2022

— Hi Dale, we appreciate you leaving us a review. See you back soon, thank you!

Rhonda Decker

Nov 17, 2022

— Hello Rhonda! Thank you for the great review, we really appreciate it!

Janine Almoney

Oct 28, 2022

— Thanks for the five-star review, Janine.

Keith Welty

Oct 04, 2022

— Hi, Keith! Thanks for taking the time to rate us 5-stars.

Tony Tully

Oct 04, 2022

— Tony, thanks for your 5-star review!

Rick Nance Jr

Sep 29, 2022

Awesome people. Very friendly kind and helpful definitely recommend

— Hi Rick, we love hearing feedback like this from our patients. Thanks again for choosing us!

Charlie Bixler

Sep 23, 2022

— Thanks for the five-star review, Charlie! We appreciate you taking the time to rate us.

Stefanie Crone

Sep 22, 2022

Dr. O'Sullivan is an amazing dentist. She explains everything in detail, never dismisses my concerns or questions, and is extremely professional! Her staff is friendly and welcoming!! I highly recommend her!!

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Jessie Gillman

Sep 16, 2022

— Thank you for sharing your feedback with us, Jessie. We're sorry your experience wasn't a positive one. If you'd like to provide us additional details, please contact us directly at manchester@meritdental.com.

Cliff Hoenstine

Sep 08, 2022

— Thanks for making us smile! We appreciate such a great review!

John Lemkelde

Sep 07, 2022

— Hi John, we appreciate you leaving us a review. See you back soon, thank you!

Jason King

Aug 31, 2022

The staff is amazing! I feel very comfortable here! My teeth feel amazing! Highly recommend if you're in need of a new dentist!

— Thank you for taking the time to provide feedback, Jason. We are happy to hear your kind words.

Kaitlin Bos

Aug 26, 2022

— Thank you for the review Kaitlin, you've really made us smile!

Jeff Smyser

Aug 25, 2022

— Hello Jeff! Thank you for the great review, we really appreciate it!

Chris Ebersole

Aug 16, 2022

Poor new hygienist. Refused to clean my teeth because I had periodontal disease. What kind of people are they hiring. The entire staff is new and not patient ordinant.

— Hi Chris, Thank you for your feedback. We'd like to improve and make your next visit an exceptional one. If you'd like to provide us any additional details, please contact us directly at manchester@meritdental.com.

Morris Zettlemoyer

Aug 09, 2022

Very friendly and knowledgeable. Would definitely recommend them.

Laurie Murry

Jul 29, 2022

Very friendly staff! Appointments are on-time.

— Thank you for the kind words Laurie. I'm going to share with the whole team. We love hearing from our happy customers!

Joseph Dumas

Jul 28, 2022

I have been to 5 or 6 dental practices in my 40 adult years and this office is more professional than any of them. Very detailed with procedures, expectations, and expenses. Doctor O'Sullivan and her assistants are awesome! Everyone is the perfect balance of personable and professional.

— Thank you for the 5-star review, Joseph! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

Michele Allison

Jul 28, 2022

I have been a patient since year 88. I have not been more disappointed with this dental practice as I have in the past year. I am overdue for a routine cleaning. It has been over a year with staffing issues, rescheduled appt.,to canceled appt by there office, to on a wait list with no appt. booked. Finally, I have an appt. for this Dec. 22 and it will be 1 year 6mo when I am to have a routine visit ev. 6mo. This would not be the case if Dr. Fabri were still on board. Maybe it is time for a new office and one who cares about its long term patients.

— Hi Michele, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please contact us directly at manchester@meritdental.com.

Troy

Jul 20, 2022

Friendly staff and positive dental experiences.

— Thanks for making us smile! We appreciate such a great review!

Jeff Keefer

Jul 15, 2022

— Thank you for the review Jeff, you've really made us smile!

Nehwon Kiepea

Jun 29, 2022

Mick Long

Jun 27, 2022

Courteous, professional and thorough

— Hi Mick, we appreciate you leaving us a review. See you back soon, thank you!

Zachary Hare

Jun 01, 2022

Ive had numerous extended waits only to be cancelled, and one rescheduled visit I showed up only to find it had never been made. Ive now been on a wait since September and haven't heard from them. Ive since found a new dentist, went, and have a second visit already planned.

— Hi Zachary, Thank you for your valuable feedback. Our team may reach out to you for more information so we can further improve our services and your experience. If you'd like to reach out to us, please contact us directly at manchester@meritdental.com.

laBuLa LaBu

May 26, 2022

I waited 5 months for this appointment and they called me four days before my appointment to cancel because they do not have a dental hygienist. She asked me to come in at a later date to have X-rays so the dentist could insure there are no issues, but I would need to find another dentist office for my cleaning. Unbelievable! You want to bill my insurance for X-rays, but you cannot see me???? Unacceptable, unprofessional, borderline….

— Hi Labula, Thank you for your feedback. We'd like to improve and make your next visit an exceptional one. If you'd like to provide us any additional details, please contact us directly at manchester@meritdental.com.

Gregory Smith

May 20, 2022

I had to have 4 extractions done by Dr. Sarah O'Sullivan. Couldn't of had a better person to complete this procedure and put in full upper dentures. She is a Saint!

— Thank you for the kind words Gregory. I'm going to share with the whole team. We love hearing from our happy customers!

Robert Willis

Mar 25, 2022

Every one was pleasant and kind.

— Hi Robert, we appreciate you leaving us a review. See you back soon, thank you!

Chad Yaeger

Mar 15, 2022

— Hi Chad, we appreciate you leaving us a review. See you back soon, thank you!

Dave Shannon

Feb 25, 2022

— Hi Dave, we appreciate you leaving us a review. See you back soon, thank you!

Krysta Schell

Feb 03, 2022

Such a great and friendly place. Always explaining what is going on and if there is anything to do to help make your teeth stronger.

— Thank you for taking the time to provide feedback, Krysta. We are happy to hear your kind words.

Daniel Strickler

Feb 03, 2022

— Thank you for the review Daniel, you've really made us smile!

Carla Morrison

Feb 02, 2022

This dental office is very professional and their staff is amazing. Ruth was thorough but gentle.

Fred Rudacille

Jan 26, 2022

Elaine Doll

Jan 21, 2022

Excellent providers and hygienists. Friendly as well.

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

El Favorito Aguila

Dec 21, 2021

Felicia Taylor

Dec 08, 2021

The staff is professional up front and the dentist I have is always gentle on my mouth. I don't let just anyone do work on my mouth. I would highly recommend people to go here.

Thoman Acres

Nov 18, 2021

Dr. Sarah and her team took time to work with me until everything was comfortable and right. She reflects genuine care for her patients. I would highly recommend her as a dentist.

rita hart

Oct 19, 2021

Going to the dentist is not my favorite thing to do. If you ask my family they would tell you I have a fear of going to the dentist. This dentist office presents a presents a pleasant atmosphere, complete with Halloween decorations in the lobby. The staff is professional and friendly. And my smile looks good.

Sharon Quinn

Oct 18, 2021

Was visiting from out of town and had tooth problem. Received exceptional care from staff, Assistants and Doctor. Highly recommend this dentist.

Brant Wallace

Sep 24, 2021

Peggy Smith

Aug 21, 2021

These office is really cool staff is really nice fun to talk with the Doctor takes the time to talk to you an address any concerns that you might have . The doctor gives you different options an let's it up to you which way you want to go.The only feed back is if need major dental work like root canal an other dental procedure they referred you to some other dentist office other than that it's a good place to go

1950 Dodge

Aug 20, 2021

The staff here are always very courteous and friendly.

Brianna Woods

Aug 13, 2021

Merit Dental is a great place to get your teeth cleaned. The place was clean and the workers were nice. My hygienist was Ruth and she was very nice and gentle. 10/10 recommend this place if you are in the market for a new dentist office.

Bruce Shaffer

Aug 09, 2021

I moved a few years ago and switched to this office. Because it was close to my job. They made me wait months for a dental cleaning. Then just before my appointment. They sent me a text cancelling my appointment. After I hadn't had a cleaning in 14 months. I called in to reschedule and they wanted me to wait another 8 months for a cleaning. This office wanted me to wait nearly 2 years between dental cleanings like it was no big deal.

Ely Zeigler

Jun 30, 2021

The dr and hygienist were very nice! I don’t usually leave google reviews but they earned it

Scott Miller

Jun 11, 2021

Haven't had a bad experience here yet, friendly staff and all seem like great people.

elias neri

May 28, 2021

Wonderful experience! It has been awhile since I’ve been able to make it in and not only did they remember me, they made me feel at ease. Truly amazing staff! Thank you!

Brooke Ashley

May 07, 2021

Steve Bradley

Apr 07, 2021

Have had Julie as a hygienist for many years now. Her attitude, professionalism, and personality keep me coming back. The practice is very accommodating and up to date. Nice to have a practice like this so close to my house.

Michael LoBianco

Mar 23, 2021

Ellen Miller

Jan 05, 2021

This was not always my dentist; however, I no longer hate the dentist. Merit Manchester is fantastic. I suggest this place and every person who has made the switch has thanked me. My husband stopped going to the dentist. Eventually, he came around to giving Merit Manchester a chance. We now we schedule our appointments together. Anyways, if you’re looking, if you’re hesitant, start here. You will be pleasantly surprised at how well they treated you and how comfortable you felt. You will leave and schedule another appointment.

Jeffrey Slade

Dec 23, 2020

cheryl jacobs

Dec 15, 2020

Ralph Sierra

Oct 28, 2020

The staff is friendly and efficient. I feel very well taken care of as far as my oral care is concerned.

Stacie Fernandez

Oct 16, 2020

#10. Very respectful and friendly. I felt at ease with all of my problems. Thank you!!! Very knowledgeable. They were kind to me, explaining thing's in detail; which is a breath of fresh air. 2nd Review!! #10++ October 15, 2020 My Hygienist was great and so was my Dentist and both explained things to me in detail... offering suggestions and overall, made me feel like my dental problems mattered. I felt at ? Cudos to all staff members for making this scary and embarrassing situation easier on my feelings. I've started treatment at 3 different dental offices and was treated poorly.. I’ve found my FOREVER Dental Office.

Kalah Hake

Jun 25, 2020

Kathy Wilderson

Jun 11, 2020

I have been a patient of Merit Dental for over 20 years. I highly recommend their dental services.

Courtney

Apr 14, 2020

I had one appointment in 2017 here and staff was ok. Very small not updated the floor sinks in and make noise every step. Today is April 14th 2020 I received a call to pay a $55 bill or it will go to collection. Im not upset that they want a payment. I find it very distasteful, and inhumane during a government shut down you asking for a payment. You know how many Americans applied for unemployment? My job has been shut down for over 2 months! We are worrying about how to eat and remain a roof over our heads. Thank god my landlord and bill companies has says no payment until May, no late fees, or interest! Being as though I have not been a patient for over 2 years and only had one visit. If your trying to find work for your employees i rather you call with a sense of empathy. Example: "Good afternoon I hope you and your family is well during this time. But could we get updated information looks like we have not seen you in a while and also an balance."

Anthony Ruth Sr

Mar 17, 2020

Rachelle

Mar 05, 2020

Dy Wagner

Mar 04, 2020

Sandra Glover

Feb 21, 2020

I went to Merit Dental for the first time Wednesday and I hadn't been to a dentist in a few year's they were very welcoming and I had a great experience.

Connie Spaw

Feb 16, 2020

Jeffrey Mason

Feb 13, 2020

They are Friendly and efficient.

Andrew Hake

Jan 25, 2020

Teresa Litsinger

Jan 23, 2020

Sherry Dugan

Jan 23, 2020

Jay Chan

Jan 03, 2020

Dawn Allison

Dec 18, 2019

Excellent service and wonderful staff. They cured me of my skepticism about seeing a dentist. I am amazed.

Robert Comegna

Dec 07, 2019

Great dentist.

Debra Albright

Dec 07, 2019

Andrea Sidesinger

Oct 30, 2019

Asha Early

Oct 18, 2019

Krystle Schmidt

Oct 09, 2019

I always have a pleasant experience at Merit Dental. The staff is super friendly, the wait times are minimal, and I am always pleased with the outcome. Thank you for taking care of me and treating me so well!! I tell everyone I know how awesome my dentist office is ?

Roger Davenport

Sep 18, 2019

They are great

Shawna

Sep 18, 2019

I always have a great experience. The staff are always pleasant. I never wait long and always leave with a nice bright smile. My teeth are always cleaned really well.

C Gantz

Aug 12, 2019

Years ago i liked this place...now i receive poor service. Had to go back several times for same issue ... now i have a crooked front tooth but in there eyes its a fine job. They also do unnecessary x-rays to rack up the bill. Oh ya do not be a few mins late ... or you will be treated like *~#!!

— Hello, thank you for taking the time to give us your feedback. We are sorry to hear you were not happy with your experience and we would like to see if we can help. Please email us at patientcare@midwest-dental.com

Olusegun Stephens

Jul 16, 2019

Extremely nice employees, the dentist and his assistant explained everything and even told me how to phrase a question when looking for an orthodontist that goes though my insurance. Way better than my last dentist.

Carleen Saunders

Jun 11, 2019

I HAD A GREAT EXPERIENCE WITH MY DENTIST AND HYGIENIST, MY DENTIST IS A PROFICIENTIS, I WAS AT HAAH WITH THE BOTH OF THEM, I WAS CONFIDENT I WAS IN GOOD HANDS ATLAS, I LOVE GOING TO THIS DENTIST ?

Ron Gembic

Oct 11, 2018

Take it from a tooth model, I highly recommend Merit Dental and Dr. Fabbri.

Ami Njai

Mar 21, 2018

Great dentist provider, and the customer services is amazing especially with my encounters with the ladies upfront , I appreciate them for their assistance when ever I am in for an appointment or the need to schedule. The hygienist service is excellent . Very warm and friendly environment overall

PCC Kidd

Mar 13, 2018

New to the area and needed to find a dentist. So far after a cleaning and return visit for some filings rate 5 star no problems.

Ron Gembic

Jan 21, 2018

Robert Schaefer

Nov 18, 2017

Great experience at Merit Dental! The team there is amazing.

Heather Billet

Nov 15, 2017

Anne-Marie Hober

Oct 14, 2017

I have been a patient at Merit Dental in Manchester for many years. They have always been professional and do an excellent job. I highly recommend them.

Virginia Fabbri

Mar 20, 2017

I have always had a great experience at Merit Dental. The staff are friendly and competent. Also, the dentist is especially good. No pain, he is very skillful.

Christina Dehoff

Mar 09, 2017

I have always had a great experience at Merit Dental. Ruth who has been my hygienist for as long as I can remember does an amazing job! Wouldn't have anyone else clean my teeth. Dr. Fabbri does a wonderful job also :-)

Avery Botts

Mar 08, 2017

My son has had to have numerous fillings from the time he was 6 and he is now almost 8. These folks at Merit Dental are great with him. Have not had any issues. Thank you!!

Sonja Comegna

Feb 22, 2017

Always great. They are friendly and efficient.

Joseph Weber

Feb 16, 2017

I work with a woman who despises going to the dentist, to the degree that she takes anti-anxiety drugs when she has an appointment. I'd love to have her come to Merit...I think they're terrific! Friendly staff, very knowledgeable, very current with technology...feel like I have found a real treasure...

Philip Martin

Feb 01, 2017

Great place, friendly staff,no complaints !! What more could one ask ?

Hanna Hancock

Jan 26, 2017

Staff is ALWAYS friendly and Ruth does an excellent job cleaning teeth!

lisa groff

Jun 22, 2016

Extremely thorough and caring. Ruth (hygienist) takes pride in her work. She is both kind and delightful to be around. Friendliness abounds from the moment you step into the office. I have been a patient for more than 20 years and there is little staff turnover. Good old-fashioned dental practice with up-to-date technology and techniques!

Ella Paules

May 13, 2016

Staff is wonderful here! Everyone is so helpful and nice. Missy and Joann have gone above and beyond their jobs and deserve many kudos! Dr.Abildness is great at his job and I would highly recommend him to anyone. I'm so thankful to have my smile back and it is only thanks to Dr.Abildness and the staff at Merit Dental!

DYANNE WAGNER

Mar 21, 2016

I used to hate the dentist, from a long ago bad experience! But this office and these Doctors and attendants are by far the best, and I have had several in Lancaster area. They laugh n talk n listen. That puts me at ease. And are on top of the latest STUFF THAT DOESN'T LET MY MOUTH HURT! LOL I LOVE MERRIT DENTAL. Dyanne Wagner

ROBIN KNIGHT

Mar 18, 2016

This practice is very professional and everyone is very pleasant. The offices are very clean .

Sunshine

Nov 10, 2015

excellent

Nicole Aldinger

Apr 09, 2015

Staff is unprofessional and unequipped to deal with children. Dentist is impatient and one of the nurses was obnoxious and loud. They did not put an anesthetic on my child's tooth prior to filling a cavity. The dentist walked out mid-procedure, after she experienced a panic attack, and threw me a referral to a pediatric dentist.

— Hi Nicole. I know we already reached out to you on Facebook, and are speaking with you now, but if you need anything else, please let us know at website@midwest-dental.com Thank you.

Matt Menges

Mar 19, 2015

Vince Giordano

Sep 04, 2014

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Please call for appointment changes.

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Merit Dental
Manchester

Request Appointment
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$79

Exam & X-Rays or Free Power
Toothbrush

Please print out one of the offers below and bring it with you on your first visit to redeem.

$79

New Patient Special

exam & x-rays

REGULARLY $185 - $293

New patients only. Cannot be used with insurance, state or federal programs, or combined with other offers. If gum disease is present, offer limited to exam and x-ray. Child patient offer for ages 12 and under. Limited time only.

New Patient Offers at Manchester, PA Dentist Office Manchester, PA

Free

Oral-B Power Toothbrush

Following exam & x-rays

Free Oral-B Power Toothbrush at Manchester, PA Dentist Office

New patients who make an appointment at Merit Dental will get a free electric toothbrush at their first visit following exam & x-rays. Cannot be used with federal or state programs or combined with other offers. Limit one offer per person. Product value up to $20. While supplies last. New patients who make an appointment at Merit Dental will get a free Oral-B toothbrush at their first visit following exam & x-rays. Cannot be used with federal or state programs or combined with other offers. Limit one offer per person. Product value up to $20. While supplies last.

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Merit Dental - Manchester office

717.266.3601

We are on the south side of Manchester in the Wheatlyn Professional Center

HOURS

Open Today:
8:00 AM – 6:00 PM

Mon: 8:00 AM – 6:00 PM

Tue: 7:00 AM – 4:00 PM

Wed: 8:00 AM – 6:00 PM

Thu: 7:00 AM – 4:00 PM

Fri: CLOSED

*Please note office hours are subject to change.

Welcome!

Whether you are a new patient or already part of our family, Merit Dental Manchester offers a wide range of general dental services, cosmetic dentistry and restorative dentistry for adults and children. If you have any questions, please give us a call.

Patient Reviews  
Merit Dental - Manchester staff

HOURS

Open today:

Mon: 8:00 AM – 6:00 PM

Tue: 7:00 AM – 4:00 PM

Wed: 8:00 AM – 6:00 PM

Thu: 7:00 AM – 4:00 PM

Fri: CLOSED

*Please note office hours are subject to change.

PATIENT REVIEWS

Miguelina Perez

Dec 06, 2024

The doctor and assistant are very polite and professional. But the customer service at front desk, not the receptionist, should be more polite and smile. It felt like she just there to do A job because, she has no other choice!!!!not to please patients. Smile that is a dentist office.

— Hi Miguelina, your feedback is important to us. If you would like to provide any additional information, please reach out to our team directly at manchester@meritdental.com.

Sherrie Koller

Dec 04, 2024

I had an emergency, was able to get appt same day and get procedure done. Dr. Hoffmeister was great as was his asst.

— Thank you for the 5-star review, Sherrie! Your feedback is important to us.

Donald J.

Dec 02, 2024

— Hello Donald, we appreciate you sharing your feedback. If you would like to provide any additional information, please contact us directly at manchester@meritdental.com.

Woodrow

Nov 14, 2024

I think Merritt is the best dentist everyone was so kind to me and knowledgeable. The first employee told me I have good insurance and should get an implant. I went ahead with the procedure unknowingly that this procedure required a pre authorization. After the first phase of the procedure , when I went back for the second phase I was told that my insurance does not.cover the procedure and I have to pay out of pocket. Went I went back they told me that they will not continue until I make the payment. I feel misled

— Hi Woodrow, we appreciate you sharing your feedback with us. If you'd like to provide any additional details, please contact our team directly at manchester@meritdental.com.

David Long

Nov 13, 2024

Hygenist Maryam was courteous friendly and professional. Every step was explained as the exam/cleaning progressed. Dr Hoffman was attentive and explained everything to my understanding. Thx!

— Thank you for the 5-star review, David! Your feedback is important to us.

Samantha Russell

Nov 01, 2024

So I came in to the office today for a appointment I had scheduled over a year and the office manager canceled the appointment because I didn’t confirm it… if I call up and cancel an appointment that is one thing but to cancel an appointment because I can’t respond to you is horrible customer service I’ve been going to this office for three years an never have I ever been treated so horribly and instead of trying to be understanding and saying let me see what I can do for you and squeeze you in she kept arguing with me. Mind you I called in 1-2 weeks ago to confirm my appointment which should have been good enough ..: then when I asked for her boss she refused to have her boss reach out to me… disgusted with there policy … you know some people work a lot and don’t have time to answer the phone or email and so they just come to an appointment

— Hi Samantha, Thank you for your feedback. We'd like to improve and make your next visit an exceptional one. If you'd like to provide us any additional details, please contact us directly at manchester@meritdental.com.

Tarine Lynch

Oct 22, 2024

Service was awesome. Pleasant and friendly staff, very welcoming and professional.

— Thanks for making us smile, Tarine! We appreciate your review.

Mike Danner

Oct 18, 2024

I broke a tooth off and they got me in very Quickly. I feel they did very good work!

— Hi Mike, thank you for your review. We really appreciate it!

Diana C Bruening

Oct 11, 2024

People were friendly and explained what was going to happen. The dentist was friendly and put me at ease.

— Hello, Diana! Thank you so much for taking a few moments to leave us a review. We really appreciate it!

Hannah B

Oct 10, 2024

Everyone was very nice. The place was cozy and clean. Easy and spacious parking lot. everyone dentist did a great job of explaining what they were doing during the X-rays, exam, and cleaning.

— Thank you so much for the 5-star review, Hannah. We really appreciate you taking the time to share your experience with us!

Lynn M

Sep 28, 2024

Called over 15 times to make an appointment and nobody answers the phone. Called another Merit office and they sent the manager an email to call me. Finally get a call back a week later and the manager(Patti) is rude and very passive aggressive. Unprofessional at best!!! It appears that the woke DEI is destroying another business due to the unqualified employees installed that last year or so. Go woke and you will be broke!!! UPDATE: Merit Dental of Manchester is now full blown racist towards long time patients.....it appears if you are not a person of color you will not have the service you should expect. Another corporate affirmative action gone bad!!!

— Hello Lynn, we appreciate you sharing your feedback. If you would like to provide any additional information, please contact us directly at manchester@meritdental.com.

D Renee Davis

Sep 16, 2024

The hygienist and dentist were absolutely amazing and I’m disappointed I will be changing offices. Front of house staff made scheduling and communicating insurance changes despicable; Rude, impatient, and disorganized - put your ego aside and be compassionate care takers - it’s your JOB as a customer service/front desk personnel. Tried to make appts In march and again in September and received inexcusable interactions both times to the point of hanging up on them and canceling all appointments.

— Hi D, your feedback is important to us. If you would like to provide any additional information, please reach out to our team directly at manchester@meritdental.com.

Lynn M

Sep 11, 2024

Called over 15 times to make an appointment and nobody answers the phone. Called another Merit office and they sent the manager an email to call me. Finally get a call back a week later and the manager is rude and very passive aggressive. Unprofessional at best!!! It appears that the woke EDI is destroying another business due to the unqualified employees installed that last year or so. Go woke and you will be broke!!!

— Hello Lynn, we appreciate you sharing your feedback. If you would like to provide any additional information, please contact us directly at manchester@meritdental.com.

van jetseck

Aug 26, 2024

absolutely the worst at making appointments and keeping them...confirmed appointment by text and calling office speaking with management directly just to show up to confirmed appoint. time , signed in and waited 1 hr before i had to ask how much longer with there response being appoint. was canceled and needs rescheduled!!!! guess signing in on clipboard wasn't enough acknowledgement to identify the problem with appointment so sat there and wasted my time before i had to address issue... if you cross my name off sign in list check your computer and do you job !!!! office manager proceeded to blame me for the scheduling issue.. this has happened the last 3 times i have made appointments.... what a waste of time and extremely unprofessional... try working with customer to remedy issues instead of blaming customers for office short coming. i dont recommend this branch now or ever again.

— Hi Van, we appreciate you sharing your feedback with us. If you'd like to provide any additional details, please contact our team directly at manchester@meritdental.com.

Ray Hewitt

Aug 06, 2024

— Hi Ray, we value your feedback. If you would like to provide any additional information, please contact our team directly at manchester@meritdental.com.

J

Aug 06, 2024

Office manager (patty) is very rude and disrespectful to patients. Blows off theirs needs and questions. Not sure how she has a job still but should be replaced immediately, definitely have lost my family’s business. It’s a damn shame what this world’s coming to.

— Hi J, thank you for taking the time to share your feedback. If you would like to provide any additional information, please reach out to our team directly at manchester@meritdental.com.

Amy Bruner

Jul 31, 2024

As someone who has really bad anxiety when going to any doctor I was so nervous in the waiting room. When I was called back I let the assistant know and she was so comforting and understanding. She said “what can I do to make you feel better” I told her and luckily it was something she could do! I felt so much better and when the doctor came in he let me know right away about my x-rays (no waiting and worrying more), what next steps were, exactly what he was going to do and why. Super friendly and just really put me at ease. Very thankful to the team at Merit Dental!

— Thank you for taking a few moments to leave us a 5-star review, Amy. We really appreciate it!

Erick Pezoa

Jul 29, 2024

From the start when my wife and I called we had an awful experience. Then we decide to give them a try. Today we went to the appointment and they didn’t even have us in the system. They wanted to squeeze me in but said that couldn’t squeeze my daughter in. They dis my xrays and then wanted me to go to front desk. Then they said they cannot include my daughter for today. The office manager was rude and wanted to charge me dor the xrays even when I said I was not planning on staying anymore due to the bad experience. If the owner reads this; please reply and happy to talk more about this.

— Hi Erick, your feedback is important to us. If you would like to provide any additional information, please reach out to our team directly at manchester@meritdental.com.

Denise Slick

Jul 17, 2024

Won't return phone calls,been trying for 2 days, truly needed assistance.

— Hello Denise, we appreciate you sharing your feedback. If you would like to provide any additional information, please contact us directly at manchester@meritdental.com.

Joe Pellegrino

Jun 27, 2024

Sandy is awesome

— Thank you for taking a few moments to leave us a 5-star review, Joe. We really appreciate it!

Kevin Sanderson

May 24, 2024

My dentist and His assistant were great. They made my experience as good as it could be given the fact I needed a cavity filled. Thanks again, Kev

— Hi Kevin, thank you for your review. We really appreciate it!

Josiah Nunemaker

May 13, 2024

I've been going here since I've been a child, but in the recent years, it's definitely been going downhill. As far as dental stuff, they do a fine job, the challenge is actually getting in. My appointments regularly get rescheduled. My last 4 (yes, 4!) appointments have been rescheduled, and today when I went in for my appointment, I was told that it had been rescheduled again, and I was never notified. They said I digitally confirmed it, but I never received an email, text, or phone call about rescheduling. Needless to say, I was frustrated. I've seen a lot of turnover of dentists and dental hygienists there, as well, so I wonder if that's the cause of all the rescheduling and appointment cancellations? Either way, I will be looking for a new dentist.

— Hi Josiah, we value your feedback. If you would like to provide any additional information, please contact our team directly at manchester@meritdental.com.

H C

May 09, 2024

Quick summary is if you have other options for a dentist office, I would recommend looking anywhere but this practice.

— Hi H, thank you for taking the time to share your feedback. If you would like to provide any additional information, please reach out to our team directly at manchester@meritdental.com.

Peter Oscsodal

May 08, 2024

— Hi, Peter! Thanks for taking the time to rate us 5-stars.

Nilza Soto-Feliciano

Apr 24, 2024

My mother was seen at Merit Dental and had a wonderful experience. Everyone was super nice and explained everything they were doing in a way that my mother would understand. Spanish speaking employees was a definite plus.

— Hi Nilza, thank you for your review. We really appreciate it!

Shawntrice Ferguson

Apr 16, 2024

We had a great experience from the time we walked in the door. Everyone was so pleasant and nice. The dentist was very pleasant and explained everything very well to my daughter and I.

— Hi Shawntrice, we appreciate you leaving us a review. See you back soon, thank you!

Nancy Lyon

Apr 02, 2024

I had the best cleaning of my life, so thorough and still gentle!

— Hi, Nancy! Thank you so much for taking a few moments to let us know how we are doing. Reading your review reminded us why we do what we do. It was truly a pleasure to serve you.

Wil Lin

Jan 04, 2024

Merit Dental is a great place to get your teeth cleaned. The place is clean and the staffs are very nice and friendly. 10/10 recommend this place if you are in the market for a new dentist office.

— Thank you for the kind words Wil. I'm going to share with the whole team. We love hearing from our happy customers!

Skip Sanderson

Dec 25, 2023

— Hi Skip, we appreciate you leaving us a review. See you back soon, thank you!

William Erbeck

Dec 20, 2023

Well done with with both staff and your DMD.

— Thank you for the 5-star review, William! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

Sandra Hawley

Dec 19, 2023

Excellent dental practice. The best staff ever, polite and professional. Best experience ever.

— Thanks for making us smile! We appreciate such a great review!

Cheryl Witmer

Dec 14, 2023

Applied an unnecessary fluoride treatment to an 83 year old. Not covered by insurance

— Hi Cheryl, Thank you for your valuable feedback. Our team may reach out to you for more information so we can further improve our services and your experience. If you'd like to reach out to us, please contact us directly at manchester@meritdental.com.

Susan Sharer

Dec 01, 2023

— Thank you for the review Susan, you've really made us smile!

Katt Libby

Nov 14, 2023

Everyone was so nice and professional!!

— Hi, Katt! Thank you so much for taking a few moments to let us know how we are doing. Reading your review reminded us why we do what we do. It was truly a pleasure to serve you.

Alora Clymer

Nov 10, 2023

I had a blonde dentist who was very rude and passive aggressive.

— Hi Alora, Thank you for your feedback. We'd like to improve and make your next visit an exceptional one. If you'd like to provide us any additional details, please contact us directly at manchester@meritdental.com.

Lynette Downs

Nov 02, 2023

Mickie did a superior job cleaning my teeth and gums.best ever since she used to be here Jackie was efficient friendly and did an excellent job. Dr.O Sullivan found my cavity and she filled it the next day. And did her usual superior job. It looks great. Thank you all ?

— Thank you so much for your kind words, Lynette. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Lori Graybill

Oct 27, 2023

I was anxious over an emergency molar extraction. Dr. Hoffmaster was phenomenal! He had it out in about 3 minutes. He was comforting and explained exactly what he was doing. Shayla, his assistant was kind . I highly recommend!

— Hi Lori, we love hearing feedback like this from our patients. Thanks again for choosing us!

James Fahringer

Oct 26, 2023

My first experience at this location was very pleasant. All personnel were very friendly and accommodating. Everyone from the receptionist to the dental hygienist to Dr. Hoffmaster tried to make you feel at ease. I really appreciate their sensitivity to those of us who very anxious and fearful in a dental office. Thank you for making my visit a pleasant one.

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Dayna Foster

Oct 20, 2023

I have been using this dentist office for over 15 years. I moved 30 minutes away but still drive here because of the friendly service.

— Thank you for taking the time to provide feedback, Dayna. We are happy to hear your kind words.

Joyce Cruz

Oct 19, 2023

They took great care of me and I was very comfortable!

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Holly Finn

Oct 13, 2023

The past 3 years I have had a horrible experience. They constantly cancel and have to reschedule and cannot get you in until three - six months later. Now to find out, I have a horrible cavity that they never caught which may need a root canal. This is unacceptable! I would NOT recommend this place at all! Ever since new staff came in, it has not been the same!! I’m thinking about a lawsuit in this case.

— Hi Holly, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please contact us directly at manchester@meritdental.com.

Luann Mundis

Oct 06, 2023

Nice friendly and clean office.

— Thank you for the kind words Luann. I'm going to share with the whole team. We love hearing from our happy customers!

kathy miller

Oct 03, 2023

Everything went smoothly, no issues. Dentist and hygienist do a fine job.

— Thank you for the 5-star review, Kathy! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

Rodney Sipe

Aug 10, 2023

— Thanks for the five-star review, Rodney.

Stacey Miller

Jul 13, 2023

— Hi, Stacey! Thanks for taking the time to rate us 5-stars.

Hope Sirera

Jul 12, 2023

Very professional and kind!!

— Thanks for making us smile! We appreciate such a great review!

Vickie Hull

Jul 07, 2023

Great service. I had a tooth extraction yesterday and no pain at all today!

— Hi Vickie, we appreciate you leaving us a review. See you back soon, thank you!

Edward Schrom

Jun 23, 2023

On time, professional, courteous, competent…an excellent experience

— Hi, Edward! Thank you so much for taking a few moments to let us know how we are doing. Reading your review reminded us why we do what we do. It was truly a pleasure to serve you.

Georga Winand

Jun 22, 2023

This dentist office is the best I have ever went to. They are nice and concerned with your status and are willing to help any way they can. They explained everything and nothing was not provided.

— Thank you so much for your kind words, Georga. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Kim Sanger

Jun 21, 2023

The past few years the service was less than impressive and the practice seemed to be dying. My recent visit was much improved. Polite front desk staff and capable hygienist.

— Hi Kim, we love hearing feedback like this from our patients. Thanks again for choosing us!

Jane Kline

May 26, 2023

— Hello Jane! Thank you for the great review, we really appreciate it!

Paul Bensel

May 19, 2023

— Thanks for the five-star review, Paul.

R Knaub

May 10, 2023

Bad, Bad & Bad. Went in for a cleaning, girl broke my tooth! Cleaning was less than 5 minutes. Because tooth now broke, needed fixed was told it would be 100% covered by insurance. Was charged for a Deep Cleaning. Never happened. Got tooth fixed. Received bill for more than $100. If you tell some it will be 100% covered, then you should NOT turn around and bill me!!! Tried to talk to them about it. Was sent bill with “NON-NEGOTIABLE” stamped twice on it. If you can’t be honest, don’t be in business!!!!!!

— Hi R, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please contact us directly at manchester@meritdental.com.

Theresa Patsoureas

Apr 26, 2023

— Hi, Theresa! Thanks for taking the time to rate us 5-stars.

Lillian Fields

Apr 25, 2023

— Lillian, thanks for your 5-star review!

June Green

Apr 12, 2023

My experience with merit dental is always a very warm experience the staff and dentist are very kind and friendly and helpful to listen to there patient. Thank you merit dental your the best

— Thank you for taking the time to provide feedback, June. We are happy to hear your kind words.

nancy taylor

Mar 02, 2023

Everyone very friendly and made me comfortable.I had 2 teeth filled and it was a very good experience.

— Thanks for making us smile! We appreciate such a great review!

Rebecca Snelbecker

Feb 16, 2023

Great experience! Everyone was so nice and helpful.

— Hi Rebecca, we appreciate you leaving us a review. See you back soon, thank you!

Cheryl Hertel

Feb 08, 2023

Very good Dr OSullavan takes time to talk you and asks what you want done.She explains every procedure as she proceeds. Other staff polite and know their job well.

— Hi Cheryl, we love hearing feedback like this from our patients. Thanks again for choosing us!

Donald Kottmyer

Jan 31, 2023

Very efficient.

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Bill Craft

Jan 26, 2023

Jen did a great job!

— Thank you for taking the time to provide feedback, Bill. We are happy to hear your kind words.

Jennifer Powl

Jan 05, 2023

Staff in the office and Jennifer were all friendly and it was a fast and painless cleaning!

— Hi Jennifer, we appreciate you leaving us a review. See you back soon, thank you!

George Hay Kain III

Jan 05, 2023

The actual dentistry performed by the dentists, dental assistants, and the dental hygienists is top notch. They are highly recommended. I did experience three significant issues with the front office staff (appoint changed - I was not notified; referred to York Endo - no follow up; promised "first available" - one month later no follow up". I am told these front office staffing issues have been resolved, so I will give them a clean slate to start anew.

— Hello George! Thank you for the great review, we really appreciate it!

Kalah Hake

Dec 29, 2022

Angie Rankin

Dec 15, 2022

Very friendly, knowledgeable staff! The environment is clean and relaxed!

— Thanks for making us smile! We appreciate such a great review!

Dale Bubb

Dec 13, 2022

— Hi Dale, we appreciate you leaving us a review. See you back soon, thank you!

Rhonda Decker

Nov 17, 2022

— Hello Rhonda! Thank you for the great review, we really appreciate it!

Janine Almoney

Oct 28, 2022

— Thanks for the five-star review, Janine.

Keith Welty

Oct 04, 2022

— Hi, Keith! Thanks for taking the time to rate us 5-stars.

Tony Tully

Oct 04, 2022

— Tony, thanks for your 5-star review!

Rick Nance Jr

Sep 29, 2022

Awesome people. Very friendly kind and helpful definitely recommend

— Hi Rick, we love hearing feedback like this from our patients. Thanks again for choosing us!

Charlie Bixler

Sep 23, 2022

— Thanks for the five-star review, Charlie! We appreciate you taking the time to rate us.

Stefanie Crone

Sep 22, 2022

Dr. O'Sullivan is an amazing dentist. She explains everything in detail, never dismisses my concerns or questions, and is extremely professional! Her staff is friendly and welcoming!! I highly recommend her!!

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Jessie Gillman

Sep 16, 2022

— Thank you for sharing your feedback with us, Jessie. We're sorry your experience wasn't a positive one. If you'd like to provide us additional details, please contact us directly at manchester@meritdental.com.

Cliff Hoenstine

Sep 08, 2022

— Thanks for making us smile! We appreciate such a great review!

John Lemkelde

Sep 07, 2022

— Hi John, we appreciate you leaving us a review. See you back soon, thank you!

Jason King

Aug 31, 2022

The staff is amazing! I feel very comfortable here! My teeth feel amazing! Highly recommend if you're in need of a new dentist!

— Thank you for taking the time to provide feedback, Jason. We are happy to hear your kind words.

Kaitlin Bos

Aug 26, 2022

— Thank you for the review Kaitlin, you've really made us smile!

Jeff Smyser

Aug 25, 2022

— Hello Jeff! Thank you for the great review, we really appreciate it!

Chris Ebersole

Aug 16, 2022

Poor new hygienist. Refused to clean my teeth because I had periodontal disease. What kind of people are they hiring. The entire staff is new and not patient ordinant.

— Hi Chris, Thank you for your feedback. We'd like to improve and make your next visit an exceptional one. If you'd like to provide us any additional details, please contact us directly at manchester@meritdental.com.

Morris Zettlemoyer

Aug 09, 2022

Very friendly and knowledgeable. Would definitely recommend them.

Laurie Murry

Jul 29, 2022

Very friendly staff! Appointments are on-time.

— Thank you for the kind words Laurie. I'm going to share with the whole team. We love hearing from our happy customers!

Joseph Dumas

Jul 28, 2022

I have been to 5 or 6 dental practices in my 40 adult years and this office is more professional than any of them. Very detailed with procedures, expectations, and expenses. Doctor O'Sullivan and her assistants are awesome! Everyone is the perfect balance of personable and professional.

— Thank you for the 5-star review, Joseph! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

Michele Allison

Jul 28, 2022

I have been a patient since year 88. I have not been more disappointed with this dental practice as I have in the past year. I am overdue for a routine cleaning. It has been over a year with staffing issues, rescheduled appt.,to canceled appt by there office, to on a wait list with no appt. booked. Finally, I have an appt. for this Dec. 22 and it will be 1 year 6mo when I am to have a routine visit ev. 6mo. This would not be the case if Dr. Fabri were still on board. Maybe it is time for a new office and one who cares about its long term patients.

— Hi Michele, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please contact us directly at manchester@meritdental.com.

Troy

Jul 20, 2022

Friendly staff and positive dental experiences.

— Thanks for making us smile! We appreciate such a great review!

Jeff Keefer

Jul 15, 2022

— Thank you for the review Jeff, you've really made us smile!

Nehwon Kiepea

Jun 29, 2022

Mick Long

Jun 27, 2022

Courteous, professional and thorough

— Hi Mick, we appreciate you leaving us a review. See you back soon, thank you!

Zachary Hare

Jun 01, 2022

Ive had numerous extended waits only to be cancelled, and one rescheduled visit I showed up only to find it had never been made. Ive now been on a wait since September and haven't heard from them. Ive since found a new dentist, went, and have a second visit already planned.

— Hi Zachary, Thank you for your valuable feedback. Our team may reach out to you for more information so we can further improve our services and your experience. If you'd like to reach out to us, please contact us directly at manchester@meritdental.com.

laBuLa LaBu

May 26, 2022

I waited 5 months for this appointment and they called me four days before my appointment to cancel because they do not have a dental hygienist. She asked me to come in at a later date to have X-rays so the dentist could insure there are no issues, but I would need to find another dentist office for my cleaning. Unbelievable! You want to bill my insurance for X-rays, but you cannot see me???? Unacceptable, unprofessional, borderline….

— Hi Labula, Thank you for your feedback. We'd like to improve and make your next visit an exceptional one. If you'd like to provide us any additional details, please contact us directly at manchester@meritdental.com.

Gregory Smith

May 20, 2022

I had to have 4 extractions done by Dr. Sarah O'Sullivan. Couldn't of had a better person to complete this procedure and put in full upper dentures. She is a Saint!

— Thank you for the kind words Gregory. I'm going to share with the whole team. We love hearing from our happy customers!

Robert Willis

Mar 25, 2022

Every one was pleasant and kind.

— Hi Robert, we appreciate you leaving us a review. See you back soon, thank you!

Chad Yaeger

Mar 15, 2022

— Hi Chad, we appreciate you leaving us a review. See you back soon, thank you!

Dave Shannon

Feb 25, 2022

— Hi Dave, we appreciate you leaving us a review. See you back soon, thank you!

Krysta Schell

Feb 03, 2022

Such a great and friendly place. Always explaining what is going on and if there is anything to do to help make your teeth stronger.

— Thank you for taking the time to provide feedback, Krysta. We are happy to hear your kind words.

Daniel Strickler

Feb 03, 2022

— Thank you for the review Daniel, you've really made us smile!

Carla Morrison

Feb 02, 2022

This dental office is very professional and their staff is amazing. Ruth was thorough but gentle.

Fred Rudacille

Jan 26, 2022

Elaine Doll

Jan 21, 2022

Excellent providers and hygienists. Friendly as well.

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

El Favorito Aguila

Dec 21, 2021

Felicia Taylor

Dec 08, 2021

The staff is professional up front and the dentist I have is always gentle on my mouth. I don't let just anyone do work on my mouth. I would highly recommend people to go here.

Thoman Acres

Nov 18, 2021

Dr. Sarah and her team took time to work with me until everything was comfortable and right. She reflects genuine care for her patients. I would highly recommend her as a dentist.

rita hart

Oct 19, 2021

Going to the dentist is not my favorite thing to do. If you ask my family they would tell you I have a fear of going to the dentist. This dentist office presents a presents a pleasant atmosphere, complete with Halloween decorations in the lobby. The staff is professional and friendly. And my smile looks good.

Sharon Quinn

Oct 18, 2021

Was visiting from out of town and had tooth problem. Received exceptional care from staff, Assistants and Doctor. Highly recommend this dentist.

Brant Wallace

Sep 24, 2021

Peggy Smith

Aug 21, 2021

These office is really cool staff is really nice fun to talk with the Doctor takes the time to talk to you an address any concerns that you might have . The doctor gives you different options an let's it up to you which way you want to go.The only feed back is if need major dental work like root canal an other dental procedure they referred you to some other dentist office other than that it's a good place to go

1950 Dodge

Aug 20, 2021

The staff here are always very courteous and friendly.

Brianna Woods

Aug 13, 2021

Merit Dental is a great place to get your teeth cleaned. The place was clean and the workers were nice. My hygienist was Ruth and she was very nice and gentle. 10/10 recommend this place if you are in the market for a new dentist office.

Bruce Shaffer

Aug 09, 2021

I moved a few years ago and switched to this office. Because it was close to my job. They made me wait months for a dental cleaning. Then just before my appointment. They sent me a text cancelling my appointment. After I hadn't had a cleaning in 14 months. I called in to reschedule and they wanted me to wait another 8 months for a cleaning. This office wanted me to wait nearly 2 years between dental cleanings like it was no big deal.

Ely Zeigler

Jun 30, 2021

The dr and hygienist were very nice! I don’t usually leave google reviews but they earned it

Scott Miller

Jun 11, 2021

Haven't had a bad experience here yet, friendly staff and all seem like great people.

elias neri

May 28, 2021

Wonderful experience! It has been awhile since I’ve been able to make it in and not only did they remember me, they made me feel at ease. Truly amazing staff! Thank you!

Brooke Ashley

May 07, 2021

Steve Bradley

Apr 07, 2021

Have had Julie as a hygienist for many years now. Her attitude, professionalism, and personality keep me coming back. The practice is very accommodating and up to date. Nice to have a practice like this so close to my house.

Michael LoBianco

Mar 23, 2021

Ellen Miller

Jan 05, 2021

This was not always my dentist; however, I no longer hate the dentist. Merit Manchester is fantastic. I suggest this place and every person who has made the switch has thanked me. My husband stopped going to the dentist. Eventually, he came around to giving Merit Manchester a chance. We now we schedule our appointments together. Anyways, if you’re looking, if you’re hesitant, start here. You will be pleasantly surprised at how well they treated you and how comfortable you felt. You will leave and schedule another appointment.

Jeffrey Slade

Dec 23, 2020

cheryl jacobs

Dec 15, 2020

Ralph Sierra

Oct 28, 2020

The staff is friendly and efficient. I feel very well taken care of as far as my oral care is concerned.

Stacie Fernandez

Oct 16, 2020

#10. Very respectful and friendly. I felt at ease with all of my problems. Thank you!!! Very knowledgeable. They were kind to me, explaining thing's in detail; which is a breath of fresh air. 2nd Review!! #10++ October 15, 2020 My Hygienist was great and so was my Dentist and both explained things to me in detail... offering suggestions and overall, made me feel like my dental problems mattered. I felt at ? Cudos to all staff members for making this scary and embarrassing situation easier on my feelings. I've started treatment at 3 different dental offices and was treated poorly.. I’ve found my FOREVER Dental Office.

Kalah Hake

Jun 25, 2020

Kathy Wilderson

Jun 11, 2020

I have been a patient of Merit Dental for over 20 years. I highly recommend their dental services.

Courtney

Apr 14, 2020

I had one appointment in 2017 here and staff was ok. Very small not updated the floor sinks in and make noise every step. Today is April 14th 2020 I received a call to pay a $55 bill or it will go to collection. Im not upset that they want a payment. I find it very distasteful, and inhumane during a government shut down you asking for a payment. You know how many Americans applied for unemployment? My job has been shut down for over 2 months! We are worrying about how to eat and remain a roof over our heads. Thank god my landlord and bill companies has says no payment until May, no late fees, or interest! Being as though I have not been a patient for over 2 years and only had one visit. If your trying to find work for your employees i rather you call with a sense of empathy. Example: "Good afternoon I hope you and your family is well during this time. But could we get updated information looks like we have not seen you in a while and also an balance."

Anthony Ruth Sr

Mar 17, 2020

Rachelle

Mar 05, 2020

Dy Wagner

Mar 04, 2020

Sandra Glover

Feb 21, 2020

I went to Merit Dental for the first time Wednesday and I hadn't been to a dentist in a few year's they were very welcoming and I had a great experience.

Connie Spaw

Feb 16, 2020

Jeffrey Mason

Feb 13, 2020

They are Friendly and efficient.

Andrew Hake

Jan 25, 2020

Teresa Litsinger

Jan 23, 2020

Sherry Dugan

Jan 23, 2020

Jay Chan

Jan 03, 2020

Dawn Allison

Dec 18, 2019

Excellent service and wonderful staff. They cured me of my skepticism about seeing a dentist. I am amazed.

Robert Comegna

Dec 07, 2019

Great dentist.

Debra Albright

Dec 07, 2019

Andrea Sidesinger

Oct 30, 2019

Asha Early

Oct 18, 2019

Krystle Schmidt

Oct 09, 2019

I always have a pleasant experience at Merit Dental. The staff is super friendly, the wait times are minimal, and I am always pleased with the outcome. Thank you for taking care of me and treating me so well!! I tell everyone I know how awesome my dentist office is ?

Roger Davenport

Sep 18, 2019

They are great

Shawna

Sep 18, 2019

I always have a great experience. The staff are always pleasant. I never wait long and always leave with a nice bright smile. My teeth are always cleaned really well.

C Gantz

Aug 12, 2019

Years ago i liked this place...now i receive poor service. Had to go back several times for same issue ... now i have a crooked front tooth but in there eyes its a fine job. They also do unnecessary x-rays to rack up the bill. Oh ya do not be a few mins late ... or you will be treated like *~#!!

— Hello, thank you for taking the time to give us your feedback. We are sorry to hear you were not happy with your experience and we would like to see if we can help. Please email us at patientcare@midwest-dental.com

Olusegun Stephens

Jul 16, 2019

Extremely nice employees, the dentist and his assistant explained everything and even told me how to phrase a question when looking for an orthodontist that goes though my insurance. Way better than my last dentist.

Carleen Saunders

Jun 11, 2019

I HAD A GREAT EXPERIENCE WITH MY DENTIST AND HYGIENIST, MY DENTIST IS A PROFICIENTIS, I WAS AT HAAH WITH THE BOTH OF THEM, I WAS CONFIDENT I WAS IN GOOD HANDS ATLAS, I LOVE GOING TO THIS DENTIST ?

Ron Gembic

Oct 11, 2018

Take it from a tooth model, I highly recommend Merit Dental and Dr. Fabbri.

Ami Njai

Mar 21, 2018

Great dentist provider, and the customer services is amazing especially with my encounters with the ladies upfront , I appreciate them for their assistance when ever I am in for an appointment or the need to schedule. The hygienist service is excellent . Very warm and friendly environment overall

PCC Kidd

Mar 13, 2018

New to the area and needed to find a dentist. So far after a cleaning and return visit for some filings rate 5 star no problems.

Ron Gembic

Jan 21, 2018

Robert Schaefer

Nov 18, 2017

Great experience at Merit Dental! The team there is amazing.

Heather Billet

Nov 15, 2017

Anne-Marie Hober

Oct 14, 2017

I have been a patient at Merit Dental in Manchester for many years. They have always been professional and do an excellent job. I highly recommend them.

Virginia Fabbri

Mar 20, 2017

I have always had a great experience at Merit Dental. The staff are friendly and competent. Also, the dentist is especially good. No pain, he is very skillful.

Christina Dehoff

Mar 09, 2017

I have always had a great experience at Merit Dental. Ruth who has been my hygienist for as long as I can remember does an amazing job! Wouldn't have anyone else clean my teeth. Dr. Fabbri does a wonderful job also :-)

Avery Botts

Mar 08, 2017

My son has had to have numerous fillings from the time he was 6 and he is now almost 8. These folks at Merit Dental are great with him. Have not had any issues. Thank you!!

Sonja Comegna

Feb 22, 2017

Always great. They are friendly and efficient.

Joseph Weber

Feb 16, 2017

I work with a woman who despises going to the dentist, to the degree that she takes anti-anxiety drugs when she has an appointment. I'd love to have her come to Merit...I think they're terrific! Friendly staff, very knowledgeable, very current with technology...feel like I have found a real treasure...

Philip Martin

Feb 01, 2017

Great place, friendly staff,no complaints !! What more could one ask ?

Hanna Hancock

Jan 26, 2017

Staff is ALWAYS friendly and Ruth does an excellent job cleaning teeth!

lisa groff

Jun 22, 2016

Extremely thorough and caring. Ruth (hygienist) takes pride in her work. She is both kind and delightful to be around. Friendliness abounds from the moment you step into the office. I have been a patient for more than 20 years and there is little staff turnover. Good old-fashioned dental practice with up-to-date technology and techniques!

Ella Paules

May 13, 2016

Staff is wonderful here! Everyone is so helpful and nice. Missy and Joann have gone above and beyond their jobs and deserve many kudos! Dr.Abildness is great at his job and I would highly recommend him to anyone. I'm so thankful to have my smile back and it is only thanks to Dr.Abildness and the staff at Merit Dental!

DYANNE WAGNER

Mar 21, 2016

I used to hate the dentist, from a long ago bad experience! But this office and these Doctors and attendants are by far the best, and I have had several in Lancaster area. They laugh n talk n listen. That puts me at ease. And are on top of the latest STUFF THAT DOESN'T LET MY MOUTH HURT! LOL I LOVE MERRIT DENTAL. Dyanne Wagner

ROBIN KNIGHT

Mar 18, 2016

This practice is very professional and everyone is very pleasant. The offices are very clean .

Sunshine

Nov 10, 2015

excellent

Nicole Aldinger

Apr 09, 2015

Staff is unprofessional and unequipped to deal with children. Dentist is impatient and one of the nurses was obnoxious and loud. They did not put an anesthetic on my child's tooth prior to filling a cavity. The dentist walked out mid-procedure, after she experienced a panic attack, and threw me a referral to a pediatric dentist.

— Hi Nicole. I know we already reached out to you on Facebook, and are speaking with you now, but if you need anything else, please let us know at website@midwest-dental.com Thank you.

Matt Menges

Mar 19, 2015

Vince Giordano

Sep 04, 2014

Meet Our Doctor

Dr. Robert Hoffmaster

    Dr. Robert Hoffmaster

  • Education: Washington & Jefferson College - BA Chemistry
    University of Pittsburgh School of Dentistry - DMD
  • Memberships: Academy of General Dentistry
    American Dental Association
    US ARMY Pennsylvania National Guard
  • Interests: I enjoy golfing, participating in OCRs (Spartan, Tough Mudder) and spending time with my wife, Tracia and our pets.
  • Personal Statement: "I believe that all patients should be treated in a caring, comforting environment. By listening to their concerns and involving them in their treatment, I hope to create a relationship of trust that will last."

Services

We are trained in the latest advances in dental treatment and are empowered to focus on the best care for you and your family. Our services include:

PATIENT REVIEWS

Miguelina Perez

Dec 06, 2024

The doctor and assistant are very polite and professional. But the customer service at front desk, not the receptionist, should be more polite and smile. It felt like she just there to do A job because, she has no other choice!!!!not to please patients. Smile that is a dentist office.

— Hi Miguelina, your feedback is important to us. If you would like to provide any additional information, please reach out to our team directly at manchester@meritdental.com.

Sherrie Koller

Dec 04, 2024

I had an emergency, was able to get appt same day and get procedure done. Dr. Hoffmeister was great as was his asst.

— Thank you for the 5-star review, Sherrie! Your feedback is important to us.

Donald J.

Dec 02, 2024

— Hello Donald, we appreciate you sharing your feedback. If you would like to provide any additional information, please contact us directly at manchester@meritdental.com.

Woodrow

Nov 14, 2024

I think Merritt is the best dentist everyone was so kind to me and knowledgeable. The first employee told me I have good insurance and should get an implant. I went ahead with the procedure unknowingly that this procedure required a pre authorization. After the first phase of the procedure , when I went back for the second phase I was told that my insurance does not.cover the procedure and I have to pay out of pocket. Went I went back they told me that they will not continue until I make the payment. I feel misled

— Hi Woodrow, we appreciate you sharing your feedback with us. If you'd like to provide any additional details, please contact our team directly at manchester@meritdental.com.

David Long

Nov 13, 2024

Hygenist Maryam was courteous friendly and professional. Every step was explained as the exam/cleaning progressed. Dr Hoffman was attentive and explained everything to my understanding. Thx!

— Thank you for the 5-star review, David! Your feedback is important to us.

Samantha Russell

Nov 01, 2024

So I came in to the office today for a appointment I had scheduled over a year and the office manager canceled the appointment because I didn’t confirm it… if I call up and cancel an appointment that is one thing but to cancel an appointment because I can’t respond to you is horrible customer service I’ve been going to this office for three years an never have I ever been treated so horribly and instead of trying to be understanding and saying let me see what I can do for you and squeeze you in she kept arguing with me. Mind you I called in 1-2 weeks ago to confirm my appointment which should have been good enough ..: then when I asked for her boss she refused to have her boss reach out to me… disgusted with there policy … you know some people work a lot and don’t have time to answer the phone or email and so they just come to an appointment

— Hi Samantha, Thank you for your feedback. We'd like to improve and make your next visit an exceptional one. If you'd like to provide us any additional details, please contact us directly at manchester@meritdental.com.

Tarine Lynch

Oct 22, 2024

Service was awesome. Pleasant and friendly staff, very welcoming and professional.

— Thanks for making us smile, Tarine! We appreciate your review.

Mike Danner

Oct 18, 2024

I broke a tooth off and they got me in very Quickly. I feel they did very good work!

— Hi Mike, thank you for your review. We really appreciate it!

Diana C Bruening

Oct 11, 2024

People were friendly and explained what was going to happen. The dentist was friendly and put me at ease.

— Hello, Diana! Thank you so much for taking a few moments to leave us a review. We really appreciate it!

Hannah B

Oct 10, 2024

Everyone was very nice. The place was cozy and clean. Easy and spacious parking lot. everyone dentist did a great job of explaining what they were doing during the X-rays, exam, and cleaning.

— Thank you so much for the 5-star review, Hannah. We really appreciate you taking the time to share your experience with us!

Lynn M

Sep 28, 2024

Called over 15 times to make an appointment and nobody answers the phone. Called another Merit office and they sent the manager an email to call me. Finally get a call back a week later and the manager(Patti) is rude and very passive aggressive. Unprofessional at best!!! It appears that the woke DEI is destroying another business due to the unqualified employees installed that last year or so. Go woke and you will be broke!!! UPDATE: Merit Dental of Manchester is now full blown racist towards long time patients.....it appears if you are not a person of color you will not have the service you should expect. Another corporate affirmative action gone bad!!!

— Hello Lynn, we appreciate you sharing your feedback. If you would like to provide any additional information, please contact us directly at manchester@meritdental.com.

D Renee Davis

Sep 16, 2024

The hygienist and dentist were absolutely amazing and I’m disappointed I will be changing offices. Front of house staff made scheduling and communicating insurance changes despicable; Rude, impatient, and disorganized - put your ego aside and be compassionate care takers - it’s your JOB as a customer service/front desk personnel. Tried to make appts In march and again in September and received inexcusable interactions both times to the point of hanging up on them and canceling all appointments.

— Hi D, your feedback is important to us. If you would like to provide any additional information, please reach out to our team directly at manchester@meritdental.com.

Lynn M

Sep 11, 2024

Called over 15 times to make an appointment and nobody answers the phone. Called another Merit office and they sent the manager an email to call me. Finally get a call back a week later and the manager is rude and very passive aggressive. Unprofessional at best!!! It appears that the woke EDI is destroying another business due to the unqualified employees installed that last year or so. Go woke and you will be broke!!!

— Hello Lynn, we appreciate you sharing your feedback. If you would like to provide any additional information, please contact us directly at manchester@meritdental.com.

van jetseck

Aug 26, 2024

absolutely the worst at making appointments and keeping them...confirmed appointment by text and calling office speaking with management directly just to show up to confirmed appoint. time , signed in and waited 1 hr before i had to ask how much longer with there response being appoint. was canceled and needs rescheduled!!!! guess signing in on clipboard wasn't enough acknowledgement to identify the problem with appointment so sat there and wasted my time before i had to address issue... if you cross my name off sign in list check your computer and do you job !!!! office manager proceeded to blame me for the scheduling issue.. this has happened the last 3 times i have made appointments.... what a waste of time and extremely unprofessional... try working with customer to remedy issues instead of blaming customers for office short coming. i dont recommend this branch now or ever again.

— Hi Van, we appreciate you sharing your feedback with us. If you'd like to provide any additional details, please contact our team directly at manchester@meritdental.com.

Ray Hewitt

Aug 06, 2024

— Hi Ray, we value your feedback. If you would like to provide any additional information, please contact our team directly at manchester@meritdental.com.

J

Aug 06, 2024

Office manager (patty) is very rude and disrespectful to patients. Blows off theirs needs and questions. Not sure how she has a job still but should be replaced immediately, definitely have lost my family’s business. It’s a damn shame what this world’s coming to.

— Hi J, thank you for taking the time to share your feedback. If you would like to provide any additional information, please reach out to our team directly at manchester@meritdental.com.

Amy Bruner

Jul 31, 2024

As someone who has really bad anxiety when going to any doctor I was so nervous in the waiting room. When I was called back I let the assistant know and she was so comforting and understanding. She said “what can I do to make you feel better” I told her and luckily it was something she could do! I felt so much better and when the doctor came in he let me know right away about my x-rays (no waiting and worrying more), what next steps were, exactly what he was going to do and why. Super friendly and just really put me at ease. Very thankful to the team at Merit Dental!

— Thank you for taking a few moments to leave us a 5-star review, Amy. We really appreciate it!

Erick Pezoa

Jul 29, 2024

From the start when my wife and I called we had an awful experience. Then we decide to give them a try. Today we went to the appointment and they didn’t even have us in the system. They wanted to squeeze me in but said that couldn’t squeeze my daughter in. They dis my xrays and then wanted me to go to front desk. Then they said they cannot include my daughter for today. The office manager was rude and wanted to charge me dor the xrays even when I said I was not planning on staying anymore due to the bad experience. If the owner reads this; please reply and happy to talk more about this.

— Hi Erick, your feedback is important to us. If you would like to provide any additional information, please reach out to our team directly at manchester@meritdental.com.

Denise Slick

Jul 17, 2024

Won't return phone calls,been trying for 2 days, truly needed assistance.

— Hello Denise, we appreciate you sharing your feedback. If you would like to provide any additional information, please contact us directly at manchester@meritdental.com.

Joe Pellegrino

Jun 27, 2024

Sandy is awesome

— Thank you for taking a few moments to leave us a 5-star review, Joe. We really appreciate it!

Kevin Sanderson

May 24, 2024

My dentist and His assistant were great. They made my experience as good as it could be given the fact I needed a cavity filled. Thanks again, Kev

— Hi Kevin, thank you for your review. We really appreciate it!

Josiah Nunemaker

May 13, 2024

I've been going here since I've been a child, but in the recent years, it's definitely been going downhill. As far as dental stuff, they do a fine job, the challenge is actually getting in. My appointments regularly get rescheduled. My last 4 (yes, 4!) appointments have been rescheduled, and today when I went in for my appointment, I was told that it had been rescheduled again, and I was never notified. They said I digitally confirmed it, but I never received an email, text, or phone call about rescheduling. Needless to say, I was frustrated. I've seen a lot of turnover of dentists and dental hygienists there, as well, so I wonder if that's the cause of all the rescheduling and appointment cancellations? Either way, I will be looking for a new dentist.

— Hi Josiah, we value your feedback. If you would like to provide any additional information, please contact our team directly at manchester@meritdental.com.

H C

May 09, 2024

Quick summary is if you have other options for a dentist office, I would recommend looking anywhere but this practice.

— Hi H, thank you for taking the time to share your feedback. If you would like to provide any additional information, please reach out to our team directly at manchester@meritdental.com.

Peter Oscsodal

May 08, 2024

— Hi, Peter! Thanks for taking the time to rate us 5-stars.

Nilza Soto-Feliciano

Apr 24, 2024

My mother was seen at Merit Dental and had a wonderful experience. Everyone was super nice and explained everything they were doing in a way that my mother would understand. Spanish speaking employees was a definite plus.

— Hi Nilza, thank you for your review. We really appreciate it!

Shawntrice Ferguson

Apr 16, 2024

We had a great experience from the time we walked in the door. Everyone was so pleasant and nice. The dentist was very pleasant and explained everything very well to my daughter and I.

— Hi Shawntrice, we appreciate you leaving us a review. See you back soon, thank you!

Nancy Lyon

Apr 02, 2024

I had the best cleaning of my life, so thorough and still gentle!

— Hi, Nancy! Thank you so much for taking a few moments to let us know how we are doing. Reading your review reminded us why we do what we do. It was truly a pleasure to serve you.

Wil Lin

Jan 04, 2024

Merit Dental is a great place to get your teeth cleaned. The place is clean and the staffs are very nice and friendly. 10/10 recommend this place if you are in the market for a new dentist office.

— Thank you for the kind words Wil. I'm going to share with the whole team. We love hearing from our happy customers!

Skip Sanderson

Dec 25, 2023

— Hi Skip, we appreciate you leaving us a review. See you back soon, thank you!

William Erbeck

Dec 20, 2023

Well done with with both staff and your DMD.

— Thank you for the 5-star review, William! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

Sandra Hawley

Dec 19, 2023

Excellent dental practice. The best staff ever, polite and professional. Best experience ever.

— Thanks for making us smile! We appreciate such a great review!

Cheryl Witmer

Dec 14, 2023

Applied an unnecessary fluoride treatment to an 83 year old. Not covered by insurance

— Hi Cheryl, Thank you for your valuable feedback. Our team may reach out to you for more information so we can further improve our services and your experience. If you'd like to reach out to us, please contact us directly at manchester@meritdental.com.

Susan Sharer

Dec 01, 2023

— Thank you for the review Susan, you've really made us smile!

Katt Libby

Nov 14, 2023

Everyone was so nice and professional!!

— Hi, Katt! Thank you so much for taking a few moments to let us know how we are doing. Reading your review reminded us why we do what we do. It was truly a pleasure to serve you.

Alora Clymer

Nov 10, 2023

I had a blonde dentist who was very rude and passive aggressive.

— Hi Alora, Thank you for your feedback. We'd like to improve and make your next visit an exceptional one. If you'd like to provide us any additional details, please contact us directly at manchester@meritdental.com.

Lynette Downs

Nov 02, 2023

Mickie did a superior job cleaning my teeth and gums.best ever since she used to be here Jackie was efficient friendly and did an excellent job. Dr.O Sullivan found my cavity and she filled it the next day. And did her usual superior job. It looks great. Thank you all ?

— Thank you so much for your kind words, Lynette. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Lori Graybill

Oct 27, 2023

I was anxious over an emergency molar extraction. Dr. Hoffmaster was phenomenal! He had it out in about 3 minutes. He was comforting and explained exactly what he was doing. Shayla, his assistant was kind . I highly recommend!

— Hi Lori, we love hearing feedback like this from our patients. Thanks again for choosing us!

James Fahringer

Oct 26, 2023

My first experience at this location was very pleasant. All personnel were very friendly and accommodating. Everyone from the receptionist to the dental hygienist to Dr. Hoffmaster tried to make you feel at ease. I really appreciate their sensitivity to those of us who very anxious and fearful in a dental office. Thank you for making my visit a pleasant one.

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Dayna Foster

Oct 20, 2023

I have been using this dentist office for over 15 years. I moved 30 minutes away but still drive here because of the friendly service.

— Thank you for taking the time to provide feedback, Dayna. We are happy to hear your kind words.

Joyce Cruz

Oct 19, 2023

They took great care of me and I was very comfortable!

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Holly Finn

Oct 13, 2023

The past 3 years I have had a horrible experience. They constantly cancel and have to reschedule and cannot get you in until three - six months later. Now to find out, I have a horrible cavity that they never caught which may need a root canal. This is unacceptable! I would NOT recommend this place at all! Ever since new staff came in, it has not been the same!! I’m thinking about a lawsuit in this case.

— Hi Holly, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please contact us directly at manchester@meritdental.com.

Luann Mundis

Oct 06, 2023

Nice friendly and clean office.

— Thank you for the kind words Luann. I'm going to share with the whole team. We love hearing from our happy customers!

kathy miller

Oct 03, 2023

Everything went smoothly, no issues. Dentist and hygienist do a fine job.

— Thank you for the 5-star review, Kathy! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

Rodney Sipe

Aug 10, 2023

— Thanks for the five-star review, Rodney.

Stacey Miller

Jul 13, 2023

— Hi, Stacey! Thanks for taking the time to rate us 5-stars.

Hope Sirera

Jul 12, 2023

Very professional and kind!!

— Thanks for making us smile! We appreciate such a great review!

Vickie Hull

Jul 07, 2023

Great service. I had a tooth extraction yesterday and no pain at all today!

— Hi Vickie, we appreciate you leaving us a review. See you back soon, thank you!

Edward Schrom

Jun 23, 2023

On time, professional, courteous, competent…an excellent experience

— Hi, Edward! Thank you so much for taking a few moments to let us know how we are doing. Reading your review reminded us why we do what we do. It was truly a pleasure to serve you.

Georga Winand

Jun 22, 2023

This dentist office is the best I have ever went to. They are nice and concerned with your status and are willing to help any way they can. They explained everything and nothing was not provided.

— Thank you so much for your kind words, Georga. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Kim Sanger

Jun 21, 2023

The past few years the service was less than impressive and the practice seemed to be dying. My recent visit was much improved. Polite front desk staff and capable hygienist.

— Hi Kim, we love hearing feedback like this from our patients. Thanks again for choosing us!

Jane Kline

May 26, 2023

— Hello Jane! Thank you for the great review, we really appreciate it!

Paul Bensel

May 19, 2023

— Thanks for the five-star review, Paul.

R Knaub

May 10, 2023

Bad, Bad & Bad. Went in for a cleaning, girl broke my tooth! Cleaning was less than 5 minutes. Because tooth now broke, needed fixed was told it would be 100% covered by insurance. Was charged for a Deep Cleaning. Never happened. Got tooth fixed. Received bill for more than $100. If you tell some it will be 100% covered, then you should NOT turn around and bill me!!! Tried to talk to them about it. Was sent bill with “NON-NEGOTIABLE” stamped twice on it. If you can’t be honest, don’t be in business!!!!!!

— Hi R, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please contact us directly at manchester@meritdental.com.

Theresa Patsoureas

Apr 26, 2023

— Hi, Theresa! Thanks for taking the time to rate us 5-stars.

Lillian Fields

Apr 25, 2023

— Lillian, thanks for your 5-star review!

June Green

Apr 12, 2023

My experience with merit dental is always a very warm experience the staff and dentist are very kind and friendly and helpful to listen to there patient. Thank you merit dental your the best

— Thank you for taking the time to provide feedback, June. We are happy to hear your kind words.

nancy taylor

Mar 02, 2023

Everyone very friendly and made me comfortable.I had 2 teeth filled and it was a very good experience.

— Thanks for making us smile! We appreciate such a great review!

Rebecca Snelbecker

Feb 16, 2023

Great experience! Everyone was so nice and helpful.

— Hi Rebecca, we appreciate you leaving us a review. See you back soon, thank you!

Cheryl Hertel

Feb 08, 2023

Very good Dr OSullavan takes time to talk you and asks what you want done.She explains every procedure as she proceeds. Other staff polite and know their job well.

— Hi Cheryl, we love hearing feedback like this from our patients. Thanks again for choosing us!

Donald Kottmyer

Jan 31, 2023

Very efficient.

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Bill Craft

Jan 26, 2023

Jen did a great job!

— Thank you for taking the time to provide feedback, Bill. We are happy to hear your kind words.

Jennifer Powl

Jan 05, 2023

Staff in the office and Jennifer were all friendly and it was a fast and painless cleaning!

— Hi Jennifer, we appreciate you leaving us a review. See you back soon, thank you!

George Hay Kain III

Jan 05, 2023

The actual dentistry performed by the dentists, dental assistants, and the dental hygienists is top notch. They are highly recommended. I did experience three significant issues with the front office staff (appoint changed - I was not notified; referred to York Endo - no follow up; promised "first available" - one month later no follow up". I am told these front office staffing issues have been resolved, so I will give them a clean slate to start anew.

— Hello George! Thank you for the great review, we really appreciate it!

Kalah Hake

Dec 29, 2022

Angie Rankin

Dec 15, 2022

Very friendly, knowledgeable staff! The environment is clean and relaxed!

— Thanks for making us smile! We appreciate such a great review!

Dale Bubb

Dec 13, 2022

— Hi Dale, we appreciate you leaving us a review. See you back soon, thank you!

Rhonda Decker

Nov 17, 2022

— Hello Rhonda! Thank you for the great review, we really appreciate it!

Janine Almoney

Oct 28, 2022

— Thanks for the five-star review, Janine.

Keith Welty

Oct 04, 2022

— Hi, Keith! Thanks for taking the time to rate us 5-stars.

Tony Tully

Oct 04, 2022

— Tony, thanks for your 5-star review!

Rick Nance Jr

Sep 29, 2022

Awesome people. Very friendly kind and helpful definitely recommend

— Hi Rick, we love hearing feedback like this from our patients. Thanks again for choosing us!

Charlie Bixler

Sep 23, 2022

— Thanks for the five-star review, Charlie! We appreciate you taking the time to rate us.

Stefanie Crone

Sep 22, 2022

Dr. O'Sullivan is an amazing dentist. She explains everything in detail, never dismisses my concerns or questions, and is extremely professional! Her staff is friendly and welcoming!! I highly recommend her!!

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Jessie Gillman

Sep 16, 2022

— Thank you for sharing your feedback with us, Jessie. We're sorry your experience wasn't a positive one. If you'd like to provide us additional details, please contact us directly at manchester@meritdental.com.

Cliff Hoenstine

Sep 08, 2022

— Thanks for making us smile! We appreciate such a great review!

John Lemkelde

Sep 07, 2022

— Hi John, we appreciate you leaving us a review. See you back soon, thank you!

Jason King

Aug 31, 2022

The staff is amazing! I feel very comfortable here! My teeth feel amazing! Highly recommend if you're in need of a new dentist!

— Thank you for taking the time to provide feedback, Jason. We are happy to hear your kind words.

Kaitlin Bos

Aug 26, 2022

— Thank you for the review Kaitlin, you've really made us smile!

Jeff Smyser

Aug 25, 2022

— Hello Jeff! Thank you for the great review, we really appreciate it!

Chris Ebersole

Aug 16, 2022

Poor new hygienist. Refused to clean my teeth because I had periodontal disease. What kind of people are they hiring. The entire staff is new and not patient ordinant.

— Hi Chris, Thank you for your feedback. We'd like to improve and make your next visit an exceptional one. If you'd like to provide us any additional details, please contact us directly at manchester@meritdental.com.

Morris Zettlemoyer

Aug 09, 2022

Very friendly and knowledgeable. Would definitely recommend them.

Laurie Murry

Jul 29, 2022

Very friendly staff! Appointments are on-time.

— Thank you for the kind words Laurie. I'm going to share with the whole team. We love hearing from our happy customers!

Joseph Dumas

Jul 28, 2022

I have been to 5 or 6 dental practices in my 40 adult years and this office is more professional than any of them. Very detailed with procedures, expectations, and expenses. Doctor O'Sullivan and her assistants are awesome! Everyone is the perfect balance of personable and professional.

— Thank you for the 5-star review, Joseph! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

Michele Allison

Jul 28, 2022

I have been a patient since year 88. I have not been more disappointed with this dental practice as I have in the past year. I am overdue for a routine cleaning. It has been over a year with staffing issues, rescheduled appt.,to canceled appt by there office, to on a wait list with no appt. booked. Finally, I have an appt. for this Dec. 22 and it will be 1 year 6mo when I am to have a routine visit ev. 6mo. This would not be the case if Dr. Fabri were still on board. Maybe it is time for a new office and one who cares about its long term patients.

— Hi Michele, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please contact us directly at manchester@meritdental.com.

Troy

Jul 20, 2022

Friendly staff and positive dental experiences.

— Thanks for making us smile! We appreciate such a great review!

Jeff Keefer

Jul 15, 2022

— Thank you for the review Jeff, you've really made us smile!

Nehwon Kiepea

Jun 29, 2022

Mick Long

Jun 27, 2022

Courteous, professional and thorough

— Hi Mick, we appreciate you leaving us a review. See you back soon, thank you!

Zachary Hare

Jun 01, 2022

Ive had numerous extended waits only to be cancelled, and one rescheduled visit I showed up only to find it had never been made. Ive now been on a wait since September and haven't heard from them. Ive since found a new dentist, went, and have a second visit already planned.

— Hi Zachary, Thank you for your valuable feedback. Our team may reach out to you for more information so we can further improve our services and your experience. If you'd like to reach out to us, please contact us directly at manchester@meritdental.com.

laBuLa LaBu

May 26, 2022

I waited 5 months for this appointment and they called me four days before my appointment to cancel because they do not have a dental hygienist. She asked me to come in at a later date to have X-rays so the dentist could insure there are no issues, but I would need to find another dentist office for my cleaning. Unbelievable! You want to bill my insurance for X-rays, but you cannot see me???? Unacceptable, unprofessional, borderline….

— Hi Labula, Thank you for your feedback. We'd like to improve and make your next visit an exceptional one. If you'd like to provide us any additional details, please contact us directly at manchester@meritdental.com.

Gregory Smith

May 20, 2022

I had to have 4 extractions done by Dr. Sarah O'Sullivan. Couldn't of had a better person to complete this procedure and put in full upper dentures. She is a Saint!

— Thank you for the kind words Gregory. I'm going to share with the whole team. We love hearing from our happy customers!

Robert Willis

Mar 25, 2022

Every one was pleasant and kind.

— Hi Robert, we appreciate you leaving us a review. See you back soon, thank you!

Chad Yaeger

Mar 15, 2022

— Hi Chad, we appreciate you leaving us a review. See you back soon, thank you!

Dave Shannon

Feb 25, 2022

— Hi Dave, we appreciate you leaving us a review. See you back soon, thank you!

Krysta Schell

Feb 03, 2022

Such a great and friendly place. Always explaining what is going on and if there is anything to do to help make your teeth stronger.

— Thank you for taking the time to provide feedback, Krysta. We are happy to hear your kind words.

Daniel Strickler

Feb 03, 2022

— Thank you for the review Daniel, you've really made us smile!

Carla Morrison

Feb 02, 2022

This dental office is very professional and their staff is amazing. Ruth was thorough but gentle.

Fred Rudacille

Jan 26, 2022

Elaine Doll

Jan 21, 2022

Excellent providers and hygienists. Friendly as well.

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

El Favorito Aguila

Dec 21, 2021

Felicia Taylor

Dec 08, 2021

The staff is professional up front and the dentist I have is always gentle on my mouth. I don't let just anyone do work on my mouth. I would highly recommend people to go here.

Thoman Acres

Nov 18, 2021

Dr. Sarah and her team took time to work with me until everything was comfortable and right. She reflects genuine care for her patients. I would highly recommend her as a dentist.

rita hart

Oct 19, 2021

Going to the dentist is not my favorite thing to do. If you ask my family they would tell you I have a fear of going to the dentist. This dentist office presents a presents a pleasant atmosphere, complete with Halloween decorations in the lobby. The staff is professional and friendly. And my smile looks good.

Sharon Quinn

Oct 18, 2021

Was visiting from out of town and had tooth problem. Received exceptional care from staff, Assistants and Doctor. Highly recommend this dentist.

Brant Wallace

Sep 24, 2021

Peggy Smith

Aug 21, 2021

These office is really cool staff is really nice fun to talk with the Doctor takes the time to talk to you an address any concerns that you might have . The doctor gives you different options an let's it up to you which way you want to go.The only feed back is if need major dental work like root canal an other dental procedure they referred you to some other dentist office other than that it's a good place to go

1950 Dodge

Aug 20, 2021

The staff here are always very courteous and friendly.

Brianna Woods

Aug 13, 2021

Merit Dental is a great place to get your teeth cleaned. The place was clean and the workers were nice. My hygienist was Ruth and she was very nice and gentle. 10/10 recommend this place if you are in the market for a new dentist office.

Bruce Shaffer

Aug 09, 2021

I moved a few years ago and switched to this office. Because it was close to my job. They made me wait months for a dental cleaning. Then just before my appointment. They sent me a text cancelling my appointment. After I hadn't had a cleaning in 14 months. I called in to reschedule and they wanted me to wait another 8 months for a cleaning. This office wanted me to wait nearly 2 years between dental cleanings like it was no big deal.

Ely Zeigler

Jun 30, 2021

The dr and hygienist were very nice! I don’t usually leave google reviews but they earned it

Scott Miller

Jun 11, 2021

Haven't had a bad experience here yet, friendly staff and all seem like great people.

elias neri

May 28, 2021

Wonderful experience! It has been awhile since I’ve been able to make it in and not only did they remember me, they made me feel at ease. Truly amazing staff! Thank you!

Brooke Ashley

May 07, 2021

Steve Bradley

Apr 07, 2021

Have had Julie as a hygienist for many years now. Her attitude, professionalism, and personality keep me coming back. The practice is very accommodating and up to date. Nice to have a practice like this so close to my house.

Michael LoBianco

Mar 23, 2021

Ellen Miller

Jan 05, 2021

This was not always my dentist; however, I no longer hate the dentist. Merit Manchester is fantastic. I suggest this place and every person who has made the switch has thanked me. My husband stopped going to the dentist. Eventually, he came around to giving Merit Manchester a chance. We now we schedule our appointments together. Anyways, if you’re looking, if you’re hesitant, start here. You will be pleasantly surprised at how well they treated you and how comfortable you felt. You will leave and schedule another appointment.

Jeffrey Slade

Dec 23, 2020

cheryl jacobs

Dec 15, 2020

Ralph Sierra

Oct 28, 2020

The staff is friendly and efficient. I feel very well taken care of as far as my oral care is concerned.

Stacie Fernandez

Oct 16, 2020

#10. Very respectful and friendly. I felt at ease with all of my problems. Thank you!!! Very knowledgeable. They were kind to me, explaining thing's in detail; which is a breath of fresh air. 2nd Review!! #10++ October 15, 2020 My Hygienist was great and so was my Dentist and both explained things to me in detail... offering suggestions and overall, made me feel like my dental problems mattered. I felt at ? Cudos to all staff members for making this scary and embarrassing situation easier on my feelings. I've started treatment at 3 different dental offices and was treated poorly.. I’ve found my FOREVER Dental Office.

Kalah Hake

Jun 25, 2020

Kathy Wilderson

Jun 11, 2020

I have been a patient of Merit Dental for over 20 years. I highly recommend their dental services.

Courtney

Apr 14, 2020

I had one appointment in 2017 here and staff was ok. Very small not updated the floor sinks in and make noise every step. Today is April 14th 2020 I received a call to pay a $55 bill or it will go to collection. Im not upset that they want a payment. I find it very distasteful, and inhumane during a government shut down you asking for a payment. You know how many Americans applied for unemployment? My job has been shut down for over 2 months! We are worrying about how to eat and remain a roof over our heads. Thank god my landlord and bill companies has says no payment until May, no late fees, or interest! Being as though I have not been a patient for over 2 years and only had one visit. If your trying to find work for your employees i rather you call with a sense of empathy. Example: "Good afternoon I hope you and your family is well during this time. But could we get updated information looks like we have not seen you in a while and also an balance."

Anthony Ruth Sr

Mar 17, 2020

Rachelle

Mar 05, 2020

Dy Wagner

Mar 04, 2020

Sandra Glover

Feb 21, 2020

I went to Merit Dental for the first time Wednesday and I hadn't been to a dentist in a few year's they were very welcoming and I had a great experience.

Connie Spaw

Feb 16, 2020

Jeffrey Mason

Feb 13, 2020

They are Friendly and efficient.

Andrew Hake

Jan 25, 2020

Teresa Litsinger

Jan 23, 2020

Sherry Dugan

Jan 23, 2020

Jay Chan

Jan 03, 2020

Dawn Allison

Dec 18, 2019

Excellent service and wonderful staff. They cured me of my skepticism about seeing a dentist. I am amazed.

Robert Comegna

Dec 07, 2019

Great dentist.

Debra Albright

Dec 07, 2019

Andrea Sidesinger

Oct 30, 2019

Asha Early

Oct 18, 2019

Krystle Schmidt

Oct 09, 2019

I always have a pleasant experience at Merit Dental. The staff is super friendly, the wait times are minimal, and I am always pleased with the outcome. Thank you for taking care of me and treating me so well!! I tell everyone I know how awesome my dentist office is ?

Roger Davenport

Sep 18, 2019

They are great

Shawna

Sep 18, 2019

I always have a great experience. The staff are always pleasant. I never wait long and always leave with a nice bright smile. My teeth are always cleaned really well.

C Gantz

Aug 12, 2019

Years ago i liked this place...now i receive poor service. Had to go back several times for same issue ... now i have a crooked front tooth but in there eyes its a fine job. They also do unnecessary x-rays to rack up the bill. Oh ya do not be a few mins late ... or you will be treated like *~#!!

— Hello, thank you for taking the time to give us your feedback. We are sorry to hear you were not happy with your experience and we would like to see if we can help. Please email us at patientcare@midwest-dental.com

Olusegun Stephens

Jul 16, 2019

Extremely nice employees, the dentist and his assistant explained everything and even told me how to phrase a question when looking for an orthodontist that goes though my insurance. Way better than my last dentist.

Carleen Saunders

Jun 11, 2019

I HAD A GREAT EXPERIENCE WITH MY DENTIST AND HYGIENIST, MY DENTIST IS A PROFICIENTIS, I WAS AT HAAH WITH THE BOTH OF THEM, I WAS CONFIDENT I WAS IN GOOD HANDS ATLAS, I LOVE GOING TO THIS DENTIST ?

Ron Gembic

Oct 11, 2018

Take it from a tooth model, I highly recommend Merit Dental and Dr. Fabbri.

Ami Njai

Mar 21, 2018

Great dentist provider, and the customer services is amazing especially with my encounters with the ladies upfront , I appreciate them for their assistance when ever I am in for an appointment or the need to schedule. The hygienist service is excellent . Very warm and friendly environment overall

PCC Kidd

Mar 13, 2018

New to the area and needed to find a dentist. So far after a cleaning and return visit for some filings rate 5 star no problems.

Ron Gembic

Jan 21, 2018

Robert Schaefer

Nov 18, 2017

Great experience at Merit Dental! The team there is amazing.

Heather Billet

Nov 15, 2017

Anne-Marie Hober

Oct 14, 2017

I have been a patient at Merit Dental in Manchester for many years. They have always been professional and do an excellent job. I highly recommend them.

Virginia Fabbri

Mar 20, 2017

I have always had a great experience at Merit Dental. The staff are friendly and competent. Also, the dentist is especially good. No pain, he is very skillful.

Christina Dehoff

Mar 09, 2017

I have always had a great experience at Merit Dental. Ruth who has been my hygienist for as long as I can remember does an amazing job! Wouldn't have anyone else clean my teeth. Dr. Fabbri does a wonderful job also :-)

Avery Botts

Mar 08, 2017

My son has had to have numerous fillings from the time he was 6 and he is now almost 8. These folks at Merit Dental are great with him. Have not had any issues. Thank you!!

Sonja Comegna

Feb 22, 2017

Always great. They are friendly and efficient.

Joseph Weber

Feb 16, 2017

I work with a woman who despises going to the dentist, to the degree that she takes anti-anxiety drugs when she has an appointment. I'd love to have her come to Merit...I think they're terrific! Friendly staff, very knowledgeable, very current with technology...feel like I have found a real treasure...

Philip Martin

Feb 01, 2017

Great place, friendly staff,no complaints !! What more could one ask ?

Hanna Hancock

Jan 26, 2017

Staff is ALWAYS friendly and Ruth does an excellent job cleaning teeth!

lisa groff

Jun 22, 2016

Extremely thorough and caring. Ruth (hygienist) takes pride in her work. She is both kind and delightful to be around. Friendliness abounds from the moment you step into the office. I have been a patient for more than 20 years and there is little staff turnover. Good old-fashioned dental practice with up-to-date technology and techniques!

Ella Paules

May 13, 2016

Staff is wonderful here! Everyone is so helpful and nice. Missy and Joann have gone above and beyond their jobs and deserve many kudos! Dr.Abildness is great at his job and I would highly recommend him to anyone. I'm so thankful to have my smile back and it is only thanks to Dr.Abildness and the staff at Merit Dental!

DYANNE WAGNER

Mar 21, 2016

I used to hate the dentist, from a long ago bad experience! But this office and these Doctors and attendants are by far the best, and I have had several in Lancaster area. They laugh n talk n listen. That puts me at ease. And are on top of the latest STUFF THAT DOESN'T LET MY MOUTH HURT! LOL I LOVE MERRIT DENTAL. Dyanne Wagner

ROBIN KNIGHT

Mar 18, 2016

This practice is very professional and everyone is very pleasant. The offices are very clean .

Sunshine

Nov 10, 2015

excellent

Nicole Aldinger

Apr 09, 2015

Staff is unprofessional and unequipped to deal with children. Dentist is impatient and one of the nurses was obnoxious and loud. They did not put an anesthetic on my child's tooth prior to filling a cavity. The dentist walked out mid-procedure, after she experienced a panic attack, and threw me a referral to a pediatric dentist.

— Hi Nicole. I know we already reached out to you on Facebook, and are speaking with you now, but if you need anything else, please let us know at website@midwest-dental.com Thank you.

Matt Menges

Mar 19, 2015

Vince Giordano

Sep 04, 2014

Insurance

We accept a wide range of dental insurance plans, including plans from:

  • Aetna – PPO
  • Capital BlueCross – CAP BLUE
  • Cigna -- DPPO
  • Delta Dental – PPO
  • Delta Dental – Premier
  • Geisinger Gold Medicare Advantage – Skygen
  • Humana
  • MetLife
  • PA- CHIP Medicaid
  • SunLife/Assurant/DHA
  • UCCI – ADDP/DOD
  • UCCI – NFF
  • UCCI – ParNet
  • UCCI – PROMISe (PA CHIP)
  • UnitedHealthCare

This is not a comprehensive list, and is subject to change. Please contact your insurance provider to verify coverage and acceptance.

We Accept:

Payment Options

Dental Savings Plan
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Convenient Monthly Payment Plan
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