Merit Dental
Sinking Spring

Eric Wininger

★ Jul 24, 2020

This practice has been doing downhill for a while now, and now that Merritt Dental has acquired them, I am done. Very high pressure to have many procedures done. Plus, for two appointments in a row I was misled to believe I would be seeing Dr. Ken, and both times was a bait and switch for another dentist I do not care for.

Amber Beisswanger

★ Jun 24, 2020

Felt scammed at my last appt. I was not informed that what was originally Sinking Spring Family Dental was bought out by Merit Dental. I also was not informed of the new covid rules. Besides all the over the top body coverings, face shields, questionnaires, rinsing with hydrogen peroxide, I had to pay before my appt. which I always paid afterwards. I was shocked when I was told $364. I asked for what and they said it was because I had to get my 5 year xrays, teeth cleaning, visit with the dentist and and extra $12 for PPE! I wish I would have walked out of there before even paying because another thing caught me by surprise DURING my teeth cleaning, was that they can't polish my teeth! I had to pay full price, plus some for them to pick my teeth and floss! I will be finding another dentist!

Lincoln Sun

★ Jun 23, 2020

very bad experience, bad dentist and service. They are very aggressive and try to repair all your teeth, without caring your suffering. Every thing is for money! I just had one tooth needs minimal repair , the guy did three, I still have constant pain every day!

Eric Silva

★★★★★ Jan 22, 2020

My family has been going to Dr. Balatgek and his team at Sinking Spring Family Dental for over a decade. Great people, and professional and friendly staff.

Brandie Breitenstein

★★★★★ Oct 28, 2019

Great place. Everyone is friendly and always smiling. Very helpful with all my needs. Everything is done in a timely matter.

Tiffany R

★ Oct 24, 2019

Worst experience I have had. If you have a legitimate dental phobia I warn you to please save yourself the setback of gaining the courage to finally seek help with your teeth for it to all be a waste with this place. If I was able to leave this place ZERO stars or NEGATIVE stars I would. Please find somewhere that treats patients like us with the utmost care and compassion because this place does just the OPPOSITE and made me feel so belittled that I left in tears. Even though they state on their website that they deal with dental anxiety its all false advertising. I will not only be leaving this negative review but also filing a complaint with the BBB and calling the PA dept of dentistry to report this awful experience! Again beware of this place if you live in fear of the dentist because these people are cold, rude and heartless to this condition and just create more anxiety and fear!

D

★ Oct 17, 2019

I would not recommend this dental office at all. NO NO NO. I regularly go to the dental office twice a year for just check-up, because this office is so close to my work. Long story short. Probably, I WILL NOT go to the dental office anymore. Because, I had HUGE and BIG pain at tooth #18, and it was raised little bit in May, 2018 (it was touching #15). And, the doctor took x-ray and did sensitivity test. He could not find a solution and the reason of the pain. Basically, he said that lets see what happens. And, I went to the office again for regular check-up in June, 2019. Different doctor said that there is some inflammation near the #18 root. So, she recommended root canal treatment, but I WILL NOT get a treat from the office. I am concerning occlusal trauma on tooth #15 too. If the doctor diagnosis correctly in 2018, the tooth #18 would not be killed. I am not sure #18 root is still alive. But, I do not feel pain from #18, and I am assuming that the success rate would be extremely low. I did little bit of study for my tooth and spoke to periodontist whom I know for this situation. Probably, the pain that I had in 2018 was in the process from irreversible pulpitis to necrotic pulpitis. I am looking for endodontist in Berks or Lancaster county. I will visit endodontist and ask the success rate if this can be restored. and need to find general dentist for temporary crown and permanent(?) crown.

Johnson Anthony

★★★★★ Aug 29, 2019

I have been going here for a very long time and I must say it's one of the finest places to go for dental work. The staff there are nice and very helpful especially Liz(dental hygienists) who is very knowledgeable and most especially meticulous. I would highly recommend going there.

Ramon Marquez

★★★★★ Aug 08, 2019

A place that takes time to get to know you and your family. Quality dental attention and a professional staff. Highly recommend it.

Desiree Geist

★★★★★ Aug 01, 2019

The entire staff was so pleasant and helpful. I had a few questions because I was new to this office and they helped me tremendously. I highly recommend!!!

David Swift

★★★★★ Jul 09, 2019

Friendly and professional. Work to make you feel comfortable and always eager to comfort you as you are being treated,

Holly Power

★★★★★ Apr 04, 2019

Wonderful people that work there. Very polite and professonal!

Kristin English

★★★★★ Mar 24, 2019

Love this office, all the staff are friendly and helpful. The whole atmosphere is nice! I recently had a lot of work done and couldn't be happier! Dr. Ken was amazing and so was Alicia, very patient and professional. Highly recommend.

Jay D

★★★★ Dec 30, 2018

Renee Kent

★★★★★ Dec 28, 2018

Great place! Super friendly staff!

Niki Peters

★★★★★ Oct 29, 2018

Dr. Ken and his staff have been nothing short of awesome! He is the first dentist I have found that I loved since 2011!! He is thorough, professional, & put my anxieties to rest. The staff are always friendly and welcoming.

Jim Wright

★★★★★ Sep 18, 2018

Always a positive experience. Treated like family, and care is excellent.

kathy pope

★★★★★ Aug 30, 2018

I want to thank everyone there for helping me get thru my experience at the dentist. I am one of the biggest babies around when it comes to going to the dentist!! The staff there made me feel as comfortable as they could!! I want to thank especially Alicia, Claire, Dr. Ken, Jill, and Kayla for helping to ease one of the most stressful times I have had!! I most definitely recommend Sinking Spring Dental!! Thank you!!!

Lauren Kern

★★★★★ Aug 29, 2018

I always have a wonderful experience here!! While my past trips to other dentists have been not so positive, this office is always great!! Specifically, I recently had a filling done by Alicia. Without discomfort or adjustment, she completed my filling perfectly the first time! The staff is always friendly and helpful. Highly recommend!

Jarred Folweiler

★★★★★ Aug 03, 2018

Excellent staff! Everyone was very pleasant and helpful. I had a tooth that started to severely hurt over night and they were able to get me in for same day emergency treatment. I would definitely recommend this office for any of your dental needs.

Amanda Barnett

★★★★★ Jul 18, 2018

Excellent Staff! Very Professional and Courteous!! We have never had a negative experience in all the years we have gone to them. Both my 9 yr old and 7 yr old especially love the staff. Liz, Bonnie, Taneshia & Eileen are their favorites. We can't forget Dr. Raj. The fact that Liz Bonnie Taneshia and Eileen remember conversations they had with my children and myself from our last visits... awesome..... all I can say. They actually get excited to go to the dentist and what parent of a 9 and 7 yr old can say that!! I would highly recommend this place to anyone looking for great professional dental services.

John Orlando

★★★★★ Jul 11, 2018

Best dental place I've been too in a long time. People were extremely nice and I never felt awkward being left alone in a confined space when someone was seeing me. Front desk was excellent and so were the checkout ladies. Unfortunately I had to cancel, and I wasn't given any Hassel for doing so

carlos pagan

★★★★★ Jul 05, 2018

Always a good experience, Jill is very helpful,polite and efficient and a great hygienist in Taneshia.

John Arthur

★★★★★ Jul 05, 2018

Excellent Staff!! Very Professional, Polite and Courteous!! I enjoy speaking with Jill; she always very pleasant. I always have a great experience all the time. I would highly recommend this place to anyone looking for great dental services.

Rebecca Brown

★★★★★ Jun 18, 2018

Super friendly staff and doctors, my appointment was fast and extremely efficient!

john messerly

★★★★★ May 30, 2018

Excellent experience with knowledgeable and friendly care,also very affordable! I recommend to anyone who needs dental services.

Maribel Artola

★★★★★ May 30, 2018

The best dentist office I've ever been to!

olga corcino

★★★★★ May 21, 2018

I absolutely love these guys , I absolutely hate going to the Dentist and always tried pushing it off . My first visit was great , they made me feel so comfortable and they eased my anxiety. Everyone is so friendly and didn't feel like my mouth was violated during my visit. Highly Recommend them.

Lee no

★★★★★ May 03, 2018

The entire staff is highly skilled and they make you feel really comfortable. Outstanding service.

Anthony Christ

★★★★★ May 02, 2018

Elizabeth Cedeno

★★★★★ Apr 30, 2018

The staff was friendly and patient with me. The hygienist, Liz was informative and knowledgeable. Nice, clean, professional, and organized dental office!

Shawn Smith

★★★★★ Apr 28, 2018

Great staff, very friendly.

Breanne Brown

★★★★★ Apr 24, 2018

I've been going here for about a year. I came here for a second opinion for a surgery and they were so nice I just switched dentists. I would highly recommend them.

Kim Landis

★★★★★ Apr 22, 2018

Staff is always pleasant. Would highly recommend

Kylie Lewars

★★★★★ Apr 20, 2018

Awesome staff! Especially Eileen! Always so nice and helpful!

Kelly Knappenberger

★★★★★ Apr 19, 2018

I was never a fan of the dentist and am so glad I found Dr. Ken and the staff at Sinking Spring Family Dental. They are kind, friendly, non-judgmental and made me feel comfortable from the very beginning. You will not regret coming here.... "smiling"

Kayla Brown

★★★★★ Apr 11, 2018

Highly recommend this office! I have been going to Dr Ken for years and I fully trust his judgement and work! He is patient, kind and knowledgeable. This fall my son needed multiple fillings and we decided sedation was the best option. Dr. Reiter met with us for a consultation and eased our worries away. Dr. Reiter called us the night before his sedation to see if we had any additional questions or concerns. Irina and Dr. Reiter took great care of my son during the sedation. Dr. Ken did amazing work on him, his teeth look great and we have had no issues with the fillings. Both Dr. Ken and Dr. Reiter called us later that evening to check up on my son and see how he was recovering. Very friendly staff from the front office to the assistances and hygienists.

Rebecca Sauppee

★★★★★ Apr 06, 2018

The staff is wonderful! My family and I have been patients for years. Dr. Raj is great. If you are looking for dentists with experience and no issues, please consider this practice.

justin delong

★★★★★ Apr 05, 2018

Best dental office around! Staff is always friendly every time my family visits for cleanings. Staff makes us feel right at home and treats us great!

Derek Kauffman

★★★★★ Apr 05, 2018

I have been going here for about 10 years, through checkups, braces, cavities, a root canal, and bridge. The staff and doctors are very friendly and do a great job! Highly recommended!

Julia Newton

★★★★★ Mar 26, 2018

I have been receiving dental care at Sinking Spring Family Dental since I was 2 years old, and I have always been pleased with my experience. The staff is wonderful, and they love getting to know their patients! I highly recommend them, and you will leave feeling minty clean and fresh! :)

Stephanie Dalton

★★★★★ Mar 21, 2018

I love going here! Everyone is fabulous!

Eric Arms

★★★★★ Mar 20, 2018

The staff was extremely friendly and welcoming. Alyssa did a great job and made my daughter feel comfortable. Thanks Jess for the recommendation to my wife!

Jeffrey Jones

★★★★★ Mar 20, 2018

Great experience, highly recommend! Alyssa went above and beyond for me, hate going to the dentist but I could have slept through my cleaning!

Joni Mowery

★★★★★ Mar 19, 2018