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Ronnie Stephens Mar. 11, 2026

One of the best dentists, I ever been to does great work also, she listens to any issue that you may have? And make sure she works with you..

Dianna Hagar Feb. 27, 2026

The staff is friendly and punctual! I'm not a fan of going to the dentist, but they make it not so terrible

Linda Philips Feb. 6, 2026

everyone was very professional & made my experience feel very comfortable.

Elaine Slywczuk Jan. 31, 2026

Kind, caring dental practice.

William Clark Jan. 7, 2026

everyone very friendly and caring. quality and skilled work. highly recommend

Mark Gallon Dec. 3, 2025

Dr. Russell and the staff were great, very nice and calming atmosphere.

Kristy Santomen Nov. 20, 2025

Friendly and took time explaining things.

Brad Weitz Nov. 20, 2025

Dr.Russel and her staff are amazing and they have always been great and informative.

gwen balogun Oct. 30, 2025

Very friendly staff. First time patient; and I was able tp schedule an appointment the same day. Very accommodating. The staff was thorough, considerate, and caring!

Cynthia Duvall Oct. 15, 2025

Very kind, compassionate and got a appointment fast

Beth Schuster Sep. 22, 2025

Professional, knowledgeable, respectful and welcoming. Definitely feel like I’m in good hands!

kevin peterjohn Sep. 16, 2025

Great professional service all around!

Emily Whelan Sep. 10, 2025

All the good things I heard about this place are true. Recently I decided to leave Hendricks Dental because of inconsistency and poor care. The hygienist here, Madonna, was excellent. She took her tim... Read More

Anne Williams Aug. 19, 2025

Everyone was super nice and they explain everything that is being done which I appreciate. I did not hesitate to make a second appointment.

P & D Bonanni Aug. 14, 2025

I can't thank Merit Dental enough for their awesome service. Dr. Russell, Randi and the rest of the staff go above and beyond to assure their clients are well taken care of. Everything about their e... Read More

Jennifer Dixon Aug. 8, 2025

Top notch dental practice. Everyone is so kind. The dentist is honest and real down to earth.i love it here.

Timothy Isabella Aug. 5, 2025

Love working with Merit Dental Strongsville for my dental needs. Madonna is a wonderful, knowledgeable, compassionate dental hygienist. She does great work for her clients and the staff is very profe... Read More

Rob C. Aug. 1, 2025

My first visit, very welcoming, friendly, I am very pleased with my care. Regards Cher

megan lunt Jul. 14, 2025

I am very satisfied with my experience(s) with Merit Dental and their team thus far. A little background - I became negligent of my dental care routine around covid times as well as because of genera... Read More

Paul Rossman Jr Jul. 10, 2025

A+

Jennifer Nelson Jun. 26, 2025

The team was so nice and very thorough.

Nicolette Kuebeler Jun. 4, 2025

Our family has been going to Merit Dental since they opened with my Mom & children. Dr. Russell & her staff are so kind & fabulous! They will make sure your comfortable with with any extra work that n... Read More

Cheryl May. 22, 2025

Amazing dental staff!!

Ryan Case May. 21, 2025

The staff was AMAZING, so friendly and helpful. They did a deep cleaning for me on back to back days and it was a breeze. Very happy to have found a dentist for myself and my family that treats us s... Read More

Shirley James May. 8, 2025

I couldn’t be happier with all the staff friendliness and superior service! It is a pleasure to be taken care of at Merit Dental.

Sarah Philpot May. 8, 2025

I have been going here for about 3 years. I have been very happy with the doctor and hygienists there. Recently, I have needed some work on ill-fitting temporary crowns. Both times, Rita was able t... Read More

Gabby Salzillo May. 6, 2025

Incredible service and such kind staff!

Phillip King Apr. 30, 2025

I had my cleaning completed by Gurneek. She was kind, gentle and explained everything she was doing. A+ to you!!!

Akhe Mar. 24, 2025

They are just amazing! Everyone is so kind! They are also great providing all the details so you can understand every step of the process and why it’s important. I fully recommend them!

Nancy Barney Mar. 11, 2025

Excellent service, exceptional staff. Pleasant office, highly recommend

Keith Robilotta Feb. 19, 2025

Wonderful experience, best Dentist and dental hygienist I have ever had, and I am 73 years old, so I have been through a number of dental practices!

Brad Priest Feb. 19, 2025

Great place to have any dental care, very kind staff!

Hanna Stack Feb. 6, 2025

This is by FAR the best dentist office I have been to, everyone is so kind and welcoming. They make sure to give you the best treatment and care!! 5/5, 100% recommend!!!

Rick Zola Jan. 28, 2025

Always get good care at Merrit in Strongsville

Shawn Pagel Jan. 24, 2025

The staff is awesome and very dedicated. They have always treated me fairly and they don’t nickel and dime you like other dentist offices I have visited prior. The facility is very clean and neat. T... Read More

Shiva Bharmota Jan. 22, 2025

Phenomenally staffed office. Rita is exceptional at her job and Dr. Russell really takes the time and cares for her patients. Best office I’ve ever been to I will highly recommend!

Maria Jan. 21, 2025

Thank you Much!

Will Feral Jan. 16, 2025

Very tolerable. I am well treated here. Have been coning here for twenty years.

Jeff Marshall Jan. 9, 2025

Great dentist everyone is very kind and they explain everything which helps

Aleksandra Guzina Dec. 31, 2024

Always patient and kind. I'm such a chicken when it comes to the dentist they go out of their way to make me feel comfortable.

Torrii Dibiase Dec. 19, 2024

All of the staff are extremely welcoming and very nice. My dental hygienist was so knowledgeable and helpful. She also was so kind and uplifting when I was upset about the issues with my teeth I need ... Read More

Daniel Cora Dec. 18, 2024

Prompt and great service!

Ann Hiser Dec. 17, 2024

A great experience. Dr. Paly is professional, caring, and kind. He answered all of my questions and explained everything. The entire staff is very nice. Dr. Paly is meticulous in his work. I highly re... Read More

Carol Casey Dec. 12, 2024

Merit Dental with Dr Russell and her staff are truly amazing. I had some major dental problems and so apprehensive to give in and have it done. The procedure was painless. I highly recommend this dent... Read More

Andrew Nov. 30, 2024

Dr. Russell is truly unique in the medical field, as is her supporting team at the Strongsville Office. I have seen dentists all over the country for the past 20 years; dealing w/ a myriad of dental ... Read More

Tom Wolchko Nov. 21, 2024

My first time at this office. The entire staff was very nice.

Donna Reese Nov. 21, 2024

My teeth cleaning by Madonna was, as always, thorough, informative & pleasant. She is caring & insists on my being comfortable during the procedure. The staff is also professional, pleasant & helpful... Read More

Owen Jones Nov. 19, 2024

Very friendly and very competent staff.

Kristina Nye Nov. 14, 2024

The staff at Merit Dental are awesome. Very kind, professional, and they do an awesome job.

mike terlacher Nov. 6, 2024

Professional, thorough will go the extra mile. Billing has been smooth even with 2 insurances.

Barb Lattner Nov. 5, 2024

These are the best ladies that can take care of you. I have many appointments ahead and look forward to going back!

Kelly Cooper Oct. 26, 2024

Merit Dental employs the most caring staff, from the recepionists to the person who cleans my teeth, they all take pride in their jobs and are so nice. Going to the dentist, obviously is not the mos... Read More

Ken Schaffer Oct. 22, 2024

Very nice people work there.very good at helping me take care of my teeth.

Renee Rubertino (Dayjavoo) Oct. 15, 2024

I love my Hygienist Madonna. She listens to me and is very knowledgeable and thorough.

Derek Pilkington Sep. 23, 2024

Very thought and caring staff. Very professional and knowledge dentist and staff always make a great experience and exude confidence.

Ed Shemo Sep. 14, 2024

Super friendly and yet very professional. I had been with the same practice for 50 years and never knew what I was missing! Truly an uplifting experience!

John Macar Sep. 9, 2024

I really dislike having to go to the dentist but Dr Russell and the rest of the staff make my visit a good experience. I highly recommend Merit Dental in Strongsville!

Morgan Williams Sep. 3, 2024

everyone is sooooo nice and my teeth look amazing

Brian Cancelliere Aug. 16, 2024

Great staff. Dr Russell is awesome!

Kevin K Aug. 13, 2024

I had two crowns replaced. It was painless. I have been attending Metit Dental for years. The staff is enjoyable and always does a great job. Also had teeth whitening and it is a big difference.

Frank Aug. 13, 2024

Professional employees clean facility. Excellent dental work I would highly recommend them.

Laura Novotny Aug. 13, 2024

I have been meaning to write this review for quite a while now. Everyone from the front office, to the dental hygienists, and doctor have such a nice manner about them. They always consider my comfo... Read More

Denise Newbould Aug. 13, 2024

Very friendly staff.

Gabrielle Porrazzo Jul. 19, 2024

I’ve rarely had a good experience at the dentist and it’s normally something that I dread. But I can genuinely say that visiting Merit Dental was the nicest, easiest, most comfortable visit to a d... Read More

Cindy Meadows Jun. 8, 2024

My family and I have been patients here for about 10 years. I honestly do not have one complaint. Madonna is my hygienist. She is easygoing, kind,compassionate and thorough. The front desk staff are a... Read More

Paige Sebelin May. 31, 2024

Best dentist office I've ever been to! I missed my cleaning at my other dental office, and they were not able to rebook me for another six months. I called Merit dental, and they were able to get me i... Read More

Angela May. 15, 2024

Super friendly staff. Very efficient job and communication.

Dana McKee May. 3, 2024

Ms Rita filled 2 cavities that I had. Don’t ask where because that is how great of a job she did. She was great and easy to work with for my teeth. Madonna has cleaned my teeth and she is very pleas... Read More

caroline glickberg Feb. 19, 2024

Considerate, knowledgeable, and compassionate staff.

Joy Blankenship Feb. 5, 2024

I had an excellent experience at the dentist. Madonna was the hygienist and she was excellent… Calm and reassuring and constantly checking if I was OK. The substitute dentist was very kind.

Mrs. Merc Jan. 15, 2024

We recently moved our family to this practice. Great experience from the first time I called through our appointments today. Very clean, friendly staff, clear communication and overall positive exper... Read More

Claire Poulin Jan. 11, 2024

Madonna is great and very thorough. I love going and taking my kids here. They do a great job!

Robert Ferrara Dec. 19, 2023

Did a great job

Jim Milligan Dec. 12, 2023

Very thorough cleaning and exam

Cliffe Nov. 29, 2023

everyone is very nice and friendly. explains the "why" when giving dental advice

Robert Hensley Nov. 21, 2023

Friendly and gentle

Charles Koz Nov. 20, 2023

Everyone at Merit Dental has been friendly and professional at the same time. Needed a deep cleaning , I was coached through the process and now showing improving results Thanks!!!

Madison Phillips May. 2, 2023

Great office! Super friendly staff! Dr. Russell and Madonna Phillips helped me out during my visit and were kind, professional, and efficient.

Cheryl Stack May. 2, 2023

I am currently in Reveal Orthodontics and this office is the most efficient and professional office I have been to in a long time.

Nicole Herbst Apr. 5, 2023

I'm so glad I found Merit Dental! It took me 3 years to get back to a dentist! The team at Strongsville is just incredible and caring! I can now say that I look forward to going to the dentist!

Karen Ramba Mar. 28, 2023

I had a great teeth cleaning experience with Madonna. She was fantastic and shared a lot of helpful tips regarding teeth and gum health!

Jennifer Queen Mar. 7, 2023

Staff was very friendly. Much better than it was before Merit Dental took over. Not over booked and chaotic like it used it be. Definitely glad I decided to go back to this office!

Marc Fairbanks Feb. 28, 2023

The front desk was very nice. Masons was patient and amazing. Dr Russell is one of the most professional dentist I’ve ever visited.

Robert Deal Jan. 31, 2023

Great Service by the staff at Merit! Everyone is very friendly and professional. Any issues are are presented right away and explained, along with a plan to go forward, even if the best option is t... Read More

Ashley Ewazen Jan. 25, 2023

Dr. Russel is one of the best! She is super professional, personable, and does quality work. I was so thankful that she stepped in as the new Dentist at this location. I also love when Rita works o... Read More

Michael Tillia Jan. 25, 2023

The dentist Dr Russel and all of the staff are wonderful friendly people! I got the best teeth cleaning of my life from Madonna at my visit. I strongly recommend giving Merit Dental a try!

Missy Miller Jan. 16, 2023

Madonna was amazing! Great staff!

Carole Kowell Jan. 14, 2023

My cleaning was excellent. Madonna gave me some tips on how to keep my teeth cleaner and bacteria-free. She was very courteous and professional.

Julie Fairbanks Jan. 5, 2023

My appt for my new reveal alingers went great. You can’t even tell I have them in they are so clear.

Maureen Griffith Oct. 10, 2022

I had my annual teeth cleaning done by Shannon, a dental hygienist at Merit Dental in Macedonia. OH and I want to go on record that I have been to several dental hygienists in my years of going to th... Read More

Christine Fiorino Feb. 8, 2022

I had an excellent experience with deep cleaning treatment performed by Melanie. She made me feel very relaxed it was totally pain-free and I recommend merit dental to my neighbors family and friends.

Lauren Reitsman Feb. 26, 2021

I've been taking my grandmother to Merit for her dental needs and the staff is amazing. Great atmosphere and great people.

Kurt Buchholz Feb. 9, 2021

I have nothing but the highest praise for all the employees at Merit Dental. From the courteous reminder calls the day before each appointment, to the warm welcome at the front desk, the support staff... Read More

Pam Ambrosetti Sep. 24, 2020

The staff at Merit Dental are polite and very professional.

Niknam M Dec. 28, 2019

I had a great experience with Dr. Hamid. He answered any question that I had and he explained everything for me before and after the treatment. I would highly recommend him to everyone that is looking... Read More

Sharon Gordon Mar. 22, 2019

This group is amazing. Fantastic work in a really happy, positive team setting.

Fran Hallis Feb. 8, 2019

I have been coming here for many many years. Dr Thomas has been outstanding, but more importantly, stands behind his work. I'm the type of person w the odds against me if in a situation where somethi... Read More

Mary Morris Jan. 24, 2019

I am a hard patient to work with due to anxiety at the dds. The ladies did a great job keeping me comfy and getting the extensive work done quickly. I was impressed!

George Wasilko Jan. 12, 2019

My last appointment was a 'Crown' procedure on my upper molor. As usual, the support staff was exceptional. Dr. Mario made the whole experience, lighthearted and very pleasant! Thanks again to every... Read More

Lawrence Kirks Jan. 11, 2019

I had extensive work done in one visit. The staff and doctor made me feel really comfortable. It was the most pleasant dentist appointment I’ve ever had. The staff is really professional and do exce... Read More

NSA 23 Dec. 19, 2018

Great dentists and staff. They treat you like you're flying first class. And, the dental work is also first class. Couldn't be more happy.

Altin Spahiu Oct. 13, 2018

My family goes there for dental services.I am writting this review in my husbands name bcs dont have google account. For me, it was my first time when l called for an emergency and they put me on a sc... Read More

Eddie B Oct. 8, 2018

I was not a client yet and they saw me me the same day after I broke one of my crowns. They were all very friendly and professional. They made me a believer. "Kudos" to the Five Points Dentistry Te... Read More

Sue Saunders Jul. 13, 2018

I have been a patient at Five Points Dentistry since they opened their office in Strongsville. The staff is wonderful! Everyone makes you feel like family. The atmosphere is clean and comfortable. ... Read More

Nicole Bregar Jul. 13, 2018

I have never been to a dental practice and thought, "Wow, that was an enjoyable experience," until I began going to Five Points Dentistry. The staff was patient, kind and listened to your needs. They ... Read More

Ben Tishman Jun. 30, 2018

Friendly, efficient, and thorough dental care.

Jenn Pistone Jun. 29, 2018

Great experience every time

Robert Wiencek Jun. 29, 2018

Angie is the best ever at cleaning and hygiene ! Dr Tom knocks it out of the park . Sylvia ........ Best assistant ever .

Jennifer Blueter Jun. 28, 2018

Been going to this practice since it opened. I love how friendly and respectful the staff is of my time and dental needs. And I really love the paraffin hand treatments I get (for free!) during my tee... Read More

Frances Yustick Jun. 15, 2018

I recently visited Five Points Dentistry and had a pleasant experience. A small part of my bridge broke off and Doctor Rocco fixed it to that I would not have a sharp edge on the tooth. The appointm... Read More

Kimberly Taylor Jun. 15, 2018

Great experience here! I’m used to old school teeth cleaning using the pick and tools. At Five Points, they use a water pick. Not as good as I’d like, but the wonderful staff, atmosphere and servi... Read More

Tracy Graham Jun. 3, 2018

I love Five Points Dentistry, staff and dentists are so friendly. Office is always clean. You can tell they treat their staff well, the girls are always smiling and very happy.

Tina Whitesell Jun. 2, 2018

Love Five Points Dentistry! It’s so relaxing getting a paraphin wax and a warm neck towel. Staci and the rest of the staff is warm and friendly and Dr. Thomas is a hoot! Also, I’ve never seen ki... Read More

Doylene Harris-Beuther (Lee) May. 31, 2018

My most recent visit was for a routine cleaning and checkup. As usual, the visit was pleasant and relaxing, more like a spa visit than a dentist appt. For the first time in my life, I don't dread de... Read More

brian borowski May. 18, 2018

My family and I have always had great experiences at Five Points. My wife and I are so happy to have found this practice. Everyone there is friendly, professional, responsible, caring and the best at ... Read More

JAMES CAMPBELL May. 17, 2018

Great overall experience. Trips to the dentist are never fun, but this team makes it as good as it gets.

Andera Buchko May. 17, 2018

The staff are extremely friendly and make you feel comfortable. They got me in right away for an emergency appointment. I would highly recommend for anyone who has a fear of dentists as they take exce... Read More

Angelo Lauria May. 7, 2018

Everything about Five Points is outstanding. From the decor and creature comforts in their waiting room to the friendly, competent, and professional staff. Everything is state of the art as far as equ... Read More

Ruth Sroka May. 4, 2018

I love my dentist. The entire staff always caring and very professional. My entire family gets seen here and we have never had a problem. So if your looking for a new dentist Five Points Dentistry is ... Read More

Matthew Loeffler Apr. 5, 2018

I really hate going to the dentist but the people at Five Points make it enjoyable! One of the best client service experiences a person can have.

Jacki Medvick Mar. 25, 2018

I have recently had a ton of work done by the great team at Five Points. The doctors and staff have been wonderful. I am so grateful that I found them! I actually don't mind going to the dentist!

Joesph Dudas Mar. 23, 2018

Being a nurse with experience you get to recognize and admire the skill sets of others and how they interact with each other and build on their skill levels the precision and attention to details is ... Read More

Mike Miller Mar. 22, 2018

Always on time and super nice people

John Kocsis Mar. 22, 2018

Jessica and her staff are the best. Very professional and yet friendly.

Steven Zamborsky Mar. 9, 2018

Always have a pleasant experience at Five Points. Even when the are drilling in my mouth.

Stephanie Steppenbacker Mar. 8, 2018

Everyone is GREAT, love the staff very friendly and helpful!!!!!;)

JIM POZENEL Mar. 8, 2018

Never a problem at Five Points Dentistry. Very good staff.

Zac Shields Feb. 26, 2018

Great Dental Practice! So much so that I drive 30 minutes to get their office. Dr Tom Thomas and staff are always looking to make you comfortable as possible in addition to treating you with the highe... Read More

kathy yacobian Feb. 22, 2018

Why do I get so Excited when I go to Five Point Dentistry you asked! Well, I get the Best Service I ever could want! I was with another Dentist before I found Five Points & they always found strange... Read More

Katherine Schoenberger Jan. 25, 2017

Excellent dental office. Excellent customer service. Love the Cerec crown option...they perform all services in the office in ONE (1) visit. No taking molds and waiting for the crown to be made and sh... Read More

Susan Medalis Oct. 22, 2016

As always, 5 Points Dentistry provided excellent, professional dental care. I will continue to recommend this practice to anyone looking for great dental care!

Jane Salem Sep. 9, 2016

Cutting edge technology and top notch staff combined with the special touches that make 5 Points the best dental practice in the Cleveland area....The atmosphere at 5 Points clearly reflects the inves... Read More

Karen Burch Jul. 28, 2016

Love them! They are always so nice and accommodating. Have always gotten excellent care.

Sarah Silvestri Jun. 7, 2016

The staff at Five Points Dentistry always makes us feel welcomed and cared for. They are all great with kids as well as adults. They are flexible and accommodating and we have been impressed with th... Read More

RoseMarie Lombardo Mar. 29, 2016

I've been going to Five Points Dentistry for well over 10 years now and have had nothing but outstanding service each and every visit! The staff is so friendly and helpful. Dr Mario is amazing and ver... Read More

Leah Steele Mar. 18, 2016

World class patient care and technology! It is apparent that every single staff member loves their job and truly cares about making each patient have an exceptional experience. From understanding insu... Read More

Kalpana Baskaran Mar. 10, 2016

I love this place...They are so friendly and patiently handling everyone...great experience...

Robert Walker Dec. 26, 2015

Five Points Dentistry is friendly, fast and keeps my entire family's smile happy and healthy!

Tom Noy Dec. 1, 2015

Very happy with Dr. Thomas and all the staff at Five Points Dentistry. Best dental practice I have ever been to. I used to be afraid to go to the dentist - but Dr. Thomas is wonderful. :-) Christin... Read More

Holly Piorkowski Nov. 6, 2015

The Staff at Five Points is amazing! They always make my family feel welcome and our experiences have always been wonderful! They have always been great with my boys (even my anxious one). I feel l... Read More

Archana Narasimhan Oct. 17, 2015

Its always a pleasure for my kids and me to visit the five points dentistry. Friendly environment. Curtious staff. They make you feel best and safe for the most scary extractions.

Linda Carroll Oct. 13, 2015

I used to be petrified of going to the dentist, as I had a dentist who used no novocain for small or large cavities and I also had a lot of orthodontic and oral surgeries. I now look forward to going ... Read More

Robert OBrien Sep. 16, 2015

Dr. Mario and his staff are terrific!

Lil Dead Cutie Sep. 11, 2015

Wonderful staff and a very relaxing experience for a Dental visit.

Nick Cubic Jul. 16, 2015

Great dentist, they take their time with you and know what they are doing. I would highly suggest you give them a try.

Cindy Rudolph Oct. 21, 2014

I have never had such a wonderful experience at any dental office EVER!!! The staff went above and beyond even before I had my first appointment (Thanks Jessica) They were kind, professional, and sho... Read More

Dana Dz Oct. 3, 2012

Five Points Dentistry is a full service dentist! You know you are getting the best & most up to date dental evaluation & care. No need to be nervous about going to the dentist. You can have a heate... Read More

Nick Francis Jul. 24, 2012

Really great!