4.4
110 Reviews

Jill Scott

Feb 03, 2024

If you need anything other than a cleaning, look elsewhere. Hygienists and office staff are great, but dentist and dental assistants change so often, and don’t seem to want to hear anything from patients. Have continued to go over the past few years due to insurance, but at this point would rather pay out of pocket. Too many negative experiences - unfortunate.

— Hi Jill, Thank you for your valuable feedback. Our team may reach out to you for more information so we can further improve our services and your experience. If you'd like to reach out to us, please contact us directly at macedonia@meritdental.com.

Michael Doutt

Jan 30, 2024

— Thanks for the five-star review, Michael.

Deborah Bushey

Jan 23, 2024

Merit Dental is friendly and helpful. They explain what you need and why. They are timely in service and take care of insurance issues before service is done. I highly recommend them.

— Thank you for the 5-star review, Deborah! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

Steve Lewan

Jan 12, 2024

Smooth working professionals integrating knowledge experience and communication by work done in a timely manner.

— Hi Steve, we love hearing feedback like this from our patients. Thanks again for choosing us!

Mark Filakosky

Jan 09, 2024

The only people you keep is my hygienist. Dentists and staff change to often. People like structure.

— Thank you for sharing your feedback with us, Mark. We're sorry your experience wasn't a positive one. If you'd like to provide us additional details, please contact us directly at macedonia@meritdental.com.

Michael Duncan

Jan 06, 2024

Very nice and helpful staff. Went out of their way to help help with my dental needs. Glad I found them.

— Hi Michael, we love hearing feedback like this from our patients. Thanks again for choosing us!

Gloria Simms

Dec 08, 2023

— Thanks for the five-star review, Gloria.

Sheryl Smith

Nov 30, 2023

— Thanks for the five-star review, Sheryl! We appreciate you taking the time to rate us.

Jody Shafer

Oct 30, 2023

Moved to Macedonia 2 years ago and chose Merit Dental because they accepted my insurance. Amazing and very friendly staff! I have recommended this place to a friend and will continue to do so. Practically painless and easy to get an appointment.

— Thank you for the kind words Jody. I'm going to share with the whole team. We love hearing from our happy customers!

Harutyun Grigoryan

Sep 22, 2023

Fix your hours I drove 20 minutes with my son tooth pain and you were closed but google says Friday you open till 1 AM!

— Hi Harutyun, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please contact us directly at macedonia@meritdental.com.

Diana Huffman

Aug 16, 2023

— Thanks for the five-star review, Diana! We appreciate you taking the time to rate us.

Helen Berger

Aug 15, 2023

We have been super satisfied customers since we moved to the Macedonia area. Everyone has been accommodating with scheduling, coordinating insurance, assisting with records for our out of state family members and awesome cleanings that give us mega watt smiles. We love their professionalism and the great care they continue to give us.

— Thank you for taking the time to provide feedback, Helen. We are happy to hear your kind words.

Michelle Burkholder

Jul 31, 2023

Terrible service and very unorganized. Hygienist didn't have correct records regarding recent visits. Even had dates and years mixed up. Had a 7:20 am appointment but the Dentist wasn't there. No phone call ahead of time, found that out after they put me in the chair for my cleaning. Hygienist said she could provide cleaning anyway but then found out it wasn't legal for her to do so without the Dentist in the building due to the timeframe of my last appointment? Instead of offering an apology, another staff member came in and said some things were out of their control and told me to schedule another appointment with the receptionist. Yikes!! Business is clearly going through a major transition. Will be seeking another Doctor.

— Thank you for sharing your feedback with us, Michelle. We're sorry your experience wasn't a positive one. If you'd like to provide us additional details, please contact us directly at macedonia@meritdental.com.

Steven Smiley

Jul 20, 2023

— Thanks for making us smile! We appreciate such a great review!

Yalanda Steward ford

Jul 18, 2023

I have been going here for over 2 years now but today was very upsetting. The young man at the front today be I still owed after dental procedure done and mind you never even knew what the cost was or how much ins covered until after all set and done so now 750 dollars later I gave at least 325 all in this month and was told I had to pay more I stated this was a new bill I would not have made if I knew and it wasn’t a emergency and next time tell the patients up front what the balance or cost will be so then to make that decision and not to threaten your patient with sending to collections as I stated I will pay something on the little 400 monthly as this was a new bill and you can’t make a decision for someone that quick without warning .. and fyi collection now a days in medical is not that serious but I like merrit and the dentist so I will pay but might not be back.

— Hi Yalanda, Thank you for your valuable feedback. Our team may reach out to you for more information so we can further improve our services and your experience. If you'd like to reach out to us, please contact us directly at macedonia@meritdental.com.

Mike JOnes

Jun 28, 2023

All went smoothly. Arrived at 8:00AM for an 8:10 appoinmnet. was in the chair at 8:10. Got x-rays(full gammet). Cleaning completed by 9:10. Tech was professional and knowledgeable for me. I did not see the dentist.

— Thank you for the kind words Mike. I'm going to share with the whole team. We love hearing from our happy customers!

Chad Lahrmer (LahrmerCPA)

Jun 21, 2023

New dentist and hygienist every time I go.

Gretchen Blepp

May 26, 2023

Clean and professional. No wait! Dentist gave a very quick exam after cleaning - I assume that is all that is needed since I was just scheduled for a cleaning and had no issues. Hygienist Vasily was OUTSTANDING - careful and thorough. Thank you!

— Thank you so much for your kind words, Gretchen. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Tina Mazur

May 11, 2023

— Thank you for the review Tina, you've really made us smile!

Margaret Conforto

May 09, 2023

I thought the appointment went very good. Staff is very attentive and caring. Great experience!

— Hi Margaret, we love hearing feedback like this from our patients. Thanks again for choosing us!

Russ Thrams

May 04, 2023

— Hello Russ! Thank you for the great review, we really appreciate it!

Claricia Tate

Apr 06, 2023

— Thanks for the five-star review, Claricia.

Jessy Pearl

Mar 17, 2023

Every single person that works here is kind and compassionate. I have horrible anxiety when it comes to going to the dentist. Everyone explained exactly what they were doing and made sure I was as comfortable as possible.! I saw Dr. Dawson, he gets an A+ from me!

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Mike Kungle

Jan 18, 2023

Professional service and modern facility

— Hi Mike, we appreciate you leaving us a review. See you back soon, thank you!

Sandy Slaughter

Dec 29, 2022

Very professional, clean, and Friendly

— Hi, Sandy! Thank you so much for taking a few moments to let us know how we are doing. Reading your review reminded us why we do what we do. It was truly a pleasure to serve you.

Maria Armao

Dec 20, 2022

Everyone was great and compationate.

— Thanks for making us smile! We appreciate such a great review!

Kent Shellko

Dec 07, 2022

— Hello Kent! Thank you for the great review, we really appreciate it!

Darlene Acree

Oct 26, 2022

My visit was great as all of visit have been. I highly recommend Merit Dental for anyone looking for a great Dental professional ?

— Hi Darlene, we appreciate you leaving us a review. See you back soon, thank you!

Gary King

Oct 11, 2022

— Hi Gary, we appreciate you leaving us a review. See you back soon, thank you!

Al Jones

Sep 27, 2022

— Thank you for the review Al, you've really made us smile!

Jennie Lennon

Sep 21, 2022

Absolute worst experience ever. For the past several years, every time I went in there was a new dentist. I had an emergency where my tooth cracked and had to wait several weeks to get in, only for them to look at my tooth, agree it was cracked, and tell me they didn’t have time to fix it and I would have to wait several more weeks to get in. After waiting in pain for several weeks, they cancelled my appointment the night before after I had taken off work and arranged childcare. They were unapologetic and refused to waive the charge for the exam which was a complete waste of time. I was told an office manager would call me and I never received a call. Save your time and frustration and go somewhere else! ETA: I did email as you suggested and that went unanswered as well as my voicemail and letter.

— Thank you for sharing your feedback with us, Jennie. We're sorry your experience wasn't a positive one. If you'd like to provide us additional details, please contact us directly at macedonia@meritdental.com.

Therese Schustrich

Sep 20, 2022

I went to get my teeth cleaned and it was my first experience there and they were extremely friendly very detailed and would highly recommend Merit Dental!

— Thank you for taking the time to provide feedback, Therese. We are happy to hear your kind words.

Gwynne Miller

Aug 18, 2022

— Gwynne, thanks for your 5-star review!

Chris Gorczycki

Aug 17, 2022

Was disappointed this time. Hygienist was acting as a salesperson. Dentist did not solve my complaint. First time in years I have not been totally satisfied.

— Hi Chris, Thank you for your valuable feedback. Our team may reach out to you for more information so we can further improve our services and your experience. If you'd like to reach out to us, please contact us directly at macedonia@meritdental.com.

Ronnie Powers

Jul 14, 2022

Was treated like a child. The assistant pushed the chair across the room into the equipment because they didn't like my memory issues. All of my information and medical history was in the computer for them. Everything has been planned for 2 years now so I could come back, but since I have certain medical issues, I was not allowed to be seen. The assistant could not follow me saying . I had Surgery in February. I had surgery in July. My stitches just got taken out. Explaining that 3 separate times made her confused. They just lost a 26 year customer. I have been coming here since Dr. Russel owned it across the street. I was so embarrassed I'm not going to be attending a dentist again. I spent to much time waiting to do this just to be embarrassed. I'm not going through this again with another place. Thanks Merit dental. For ruining the future of my teeth.

— Hi Ronnie, we always want our patients to have a positive experience and we're truly sorry that you did not. We appreciate you sharing your helpful feedback as it will help us improve. If you'd like to provide us additional details please contact us directly at macedonia@meritdental.com.

Slim Shady

Jul 14, 2022

Worst place around.

— Hi Slim, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please contact us directly at macedonia@meritdental.com.

Monique Jackson

Jun 01, 2022

— Hi Monique, we appreciate you leaving us a review. See you back soon, thank you!

Dan Rapp

May 03, 2022

GReat experience! Hygienist was quick, gentle, and the dentist took time to answer all of my questions. Will definitely use again.

— Thank you so much for your kind words, Dan. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Bonnie Hawkins

Apr 24, 2022

— Hi Bonnie, we appreciate you leaving us a review. See you back soon, thank you!

Alexandra Nehoda

Apr 14, 2022

We switched to merit dental several years ago after having a bad experience with another office. Merit dental has a super friendly and accommodating staff! They were able to get me in quickly to evaluate a dental issue. While at my appointment they were able to add me on for a cleaning and take impressions for a night guard so I didn't have to come back.

— Thank you so much for your kind words, Alexandra. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Joeann Yarbrough

Apr 14, 2022

— Thank you for the review Joeann, you've really made us smile!

Faber Martinez

Mar 31, 2022

— Hello Faber! Thank you for the great review, we really appreciate it!

Jillene Daugherty

Mar 02, 2022

Great Dental Hygienist Amber! Most comfortable I've ever been in a dentists office. Shout out to Chrissy as well! Thank you for the Awesome experience.

— Hello Jill! Thank you for the great review, we really appreciate it!

Dorothy Banas

Feb 28, 2022

Found this dental office online and am very happy with this choice! Very friendly when I called asking to set up an appointment and I was able to get scheduled for a day just the next week. Nice, clean office, friendly staff, and knowledgeable RDH and DMD. I am pregnant with my first child and I wasn't even aware of addressing the infant's oral hygiene! I am confident I will receive the support I need when it comes to my and my family's dental health.

— Thank you so much for your kind words, Dorothy. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Diane Goldney

Feb 23, 2022

— Hi Diane, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please contact us directly at macedonia@meritdental.com.

mark Vette

Feb 05, 2022

They are friendly, thorough, and use the latest equipment. They take great care of my teeth without selling me on unnecessary procedures.

— Hi Mark, we love hearing feedback like this from our patients. Thanks again for choosing us!

Holly Soha

Feb 02, 2022

— Thanks for making us smile! We appreciate such a great review!

Jenn Brown

Jan 27, 2022

Awesome staff and doctors!

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Max B

Nov 06, 2021

Kathy Johnson

Oct 08, 2021

The admissions staff was very helpful in finding my coverage when I was not able to before I arrived. The hygenist was great, especially getting everything done in a smaller amount of time because of my insurance delay. They were great!

Charles McBride

Oct 05, 2021

Extremely friendly and courteous staff. Very patient and answered all questions and work with us on some insurance issues, and got them resolved quickly.

JEN LUV

Oct 02, 2021

told on the phone cleaning is free with my insurance but paid out of pocket

Strategic Aim

Oct 02, 2021

Very caring and very professional. Simply the best

Pete English

Sep 29, 2021

Nicole always has does a great job cleaning my teeth! The staff always has been very attentive with handling the insurance issues and billing questions.

Gail Bowers

Aug 04, 2021

Doug McGowan

Aug 03, 2021

Lauren Q

Jul 16, 2021

Great staff and dentists! I was greeted when I walked in, and I felt like my dentist and hygienist really took time with me and were thorough. Nicole is a fantastic hygienist. They've done a great job cleaning and keeping things safe with Covid-19. Beautiful office too. Edit: this year they took the extra time to call my new insurance to find my new ID number since my employer and ID card didn't list it. They were also able to give me a quote while I was there for something I needed, priced with my insurance. I'm always impressed at how they go the extra mile to help their patients.

d rizz

Jul 14, 2021

Jonathan Helton

Jul 05, 2021

Reverend Edward Niam, DD,

Jun 16, 2021

Natalie Marie Ski

May 14, 2021

Terrill Liddell

Apr 16, 2021

Ray Melchiorre

Jan 28, 2021

You’ve tried the rest, now try the best. Merit Dental of Macedonia

Mark Abramovich

Jan 14, 2021

They were kind, empathetic, social, very informative and quite detailed in their examination. I've had Nicole Rapp for years and she is phenomenal; as of yesterday, I've now dealt with both dentists there and they too are excellent!

Bradley Albing

Jan 14, 2021

Joy H

Jan 13, 2021

Excellent dental care for my daughter, who has autism and they handle her with care. Thank you for being so outstanding, Godbless!!

S. Taylor

Jan 02, 2021

It was such a friendly group! And very concerned for my care and comfort.

Cindy Hager

Dec 22, 2020

Shannon, the dental hygienist, and Dr Almudallal were excellent. Took time to explain things. Makes you want to go to the dentist!

Julie Moran

Dec 01, 2020

The staff, hygienists and dentists are great! In particular, Miss Nicole my hygienist was very professional, nice and was very gentle in the cleaning. The ladies who are the receptionist/clerical assistants are awesome, especially Miss Chrissie was very polite and fun to chat with.

Patricia Bissell

Nov 17, 2020

Wayne Monaco

Oct 28, 2020

Friendly Staff and Professional Service as always!

Vicky Bruhn

Oct 05, 2020

Maureen Koch

Aug 04, 2020

Sheila Corbut

Jul 29, 2020

Great experience, very pleasant & helpful staff, will definitely recommend

Lori Alamin

Jul 28, 2020

Abdlatif Hsain

Apr 30, 2020

jessica cozart

Mar 11, 2020

cathy mulrooney

Mar 03, 2020

Excellent staff and dentists. I had a cavity filled and they made sure I was numb before they started. Everyone is friendly and they do a great job. I have been with them for years.

Ronald Gullick Sr.

Jan 29, 2020

Gordana Nobile

Dec 11, 2019

Lyndsay Mikolsky

Dec 05, 2019

This is an extremely nice office. It feels very welcoming and everyone who works there is so friendly. I am so glad my husband and I chose this as our new dental office. Thank you!

Jessica Kliskey

Nov 25, 2019

Dave DeBow

Nov 20, 2019

Tina Milkovich

Nov 11, 2019

Have been going for 3 years - professional staff and appts always on time. Leave feeling good because of dental care and pricing

MareMusiclady1

Oct 21, 2019

I had a very good experience at my latest appointment at Merit Dental. The staff is efficient and were kind to make time for an impression for a night guard ( I was there just for checkup ) . I met the new dentist and was treated well by the hygienists and clerical staff . Highly recommend!

Tina Herrlich

Sep 12, 2019

From the receptionist Sarah to my hygienist Barb and the doctor and the young lady that checked me out at the front desk I was very happy very satisfied and I definitely will recommend to family and friends. Very wonderful service. Thank you!

Marty Atha

Sep 10, 2019

Gregory Cross

Jun 20, 2019

Merit Dental in Macedonia has been my choice of dental care for years. I would indeed highly recommend them to anyone, especially those who hate to visit the "Dentist":) Merit Dental is a "First Class" dentistry, facility and everyone is "Top Shelf"

Robert Butts

May 14, 2019

Excellent service and no waiting.

Marion Craig

Jan 25, 2019

I have seen Dr. DeBerry twice now, and both times have been a pleasant experience. He listens when you have concerns, and shows compassion, all while being professional and taking care of business. Both of my parents and my husband go to him. I would highly recommend this practice.

Sherry Munpow

Nov 10, 2018

Carol Kucharski

Aug 04, 2018

Nicole Rapp is a very knowledgeable and conscientious Dental Hygienist. She goes over and above anyone I have ever had. Thank you.

Linda Gray

Jul 31, 2018

I see Dr. Rob Dennis at Merit Dental . He is very competent and caring. He takes as much time as is needed to do everything right. The office staff is very friendly and competent also. His assistant is very friendly and competent also. I would recommend them to anyone!

Kevin Freiman

Jul 13, 2018

Great staff and being a new patient I was able to schedule a follow up very quickly!

James Sistek

Jun 22, 2018

I WAS DISAPPOINTED TODAY SINCE I WAITED FOR TWENTY MINUTES AND THEN FOUND OUT THE DR. WOULD BE AT LEAST THIRTY MINUTES MORE DELAYED SO I LEFT

Kathleen Brown

May 31, 2018

I am a newer patient and all the staff is very professional and excellent at their jobs. I always get in on time for my appointment.

Trent Tunstell

Feb 14, 2018

Wonderful staff, and never a long wait.

Jill DeMatteis

Feb 02, 2018

I've been going to Merit Dental for nearly 3 years, and have always had very positive experiences there.

mixer14316

Jan 02, 2018

Mike Jones

Oct 25, 2017

Great office. Professional. Courtney is very detailed. The reception was professional and courteous. Met a new dentist also professional and courteous. I have to go back but that's ok. Great office been going for 5 years now.

Linda Calkins

Jun 23, 2017

Dr. Rob Dennis is very capable, patient and compassionate. Actually takes the time to listen to your questions/concerns and answers/addresses them honestly. Very glad that he is at this practice. Office staff is great, too. Always helpful, always friendly.

Sara Olszewski

Jun 21, 2017

Ana E.

Jan 23, 2017

Despite having mostly positive experiences with them, I will not be returning to Merit Dental due to their billing practices. Despite quoting me one price that I would have to pay for a two-appointment procedure (I do not have insurance), they lowered their discount for self paying patients and refused to honor the original price that I was quoted. And they informed me of this change after the first appointment was completed, when I'm not in a position to go elsewhere for treatment.

— Hi Ana. We are very sorry to hear about your experience with us. If you would not mind, please send us an email to website@midwest-dental.com with the best time and phone number to reach you at. We would like to learn more to see if we can help. Thank you for the feedback.

Andy Lamb

Dec 23, 2016

We learned about Merit Dental and Dr. Russell through a referral. Our first visit and subsequent dental work done for my son could not have gone better. The office is efficient, the staff is courteous, and Dr. Russell is an excellent dentist. I highly recommend them.

Darin Finnerty

Dec 10, 2016

Todd Hadbavny

Dec 02, 2016

My first visit to Merit Dental was tremendous! The staff was friendly, efficient and skilled. My Treatment Plan going forward was presented in a clear, non-pressured way. My thanks to Dr. Pierce, Alexis (hygienist) and Julie (office mgr.).

Darin Finnerty

Nov 01, 2016

Korban Smith

Jun 29, 2016

Went in for a cleaning. Was quoted $0 out of pocket for the service, and this was confirmed when I left the office. The next month I received a bill for $248, I called the office immediately and they assured me it was a billing error and that I wouldn't have to worry about anything. The next month I received the same bill, called the office and they said it was an error. This same process happened 4 times until I finally got on the phone with the office manager. She then told me that it was my error for not calling insurance myself and that it is not the offices obligation to call and verify benefits and pricing with insurance. The doctor and staff did a great job with the actual cleaning, but long story short, I ended up with the bill after being told a total of 5 times that I did not have an out of pocket cost for the cleaning.

— Hi Korban. We are very sorry to hear about your experience with us. We apologize for the frustration that was caused. It certainly doesn't sound like we lived up to your expectations, or ours. If you would not mind, please send us an email to website@midwest-dental.com. We would like to learn more to see if we can help. Thank you.

Debra Ponter

Apr 07, 2016

Great dentist won't go anywhere else.

jim nahra

Mar 08, 2015

very professional and modern dentist. Very friendly. Will definitely go back.

Brad Tufts

May 23, 2013

He came highly recommended from my son's doctor, and has been great so far. And the staff is extremely helpful and friendly.

Kendra Peterson

Nov 16, 2012

Dr. Russell and his staff are absolutely amazing! They have a wonderful balance of professionalism and friendliness. I feel completely confident and satisfied in the excellent dental service my husband and I receive. Thank you!

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Merit Dental
Macedonia

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$59

Exam & X-Rays or Free Power
Toothbrush

Please print out one of the offers below and bring it with you on your first visit to redeem.

$59

New Patient Special

exam & x-rays

REGULARLY $185 - $293

New patients only. Cannot be used with insurance, state or federal programs, or combined with other offers. If gum disease is present, offer limited to exam and x-ray. Child patient offer for ages 12 and under. Limited time only.

New Patient Offers at Macedonia, OH Dentist Office Macedonia, OH

Free

Oral-B Power Toothbrush

Following exam & x-rays

Free Oral-B Power Toothbrush at Macedonia, OH Dentist Office

New patients who make an appointment at Merit Dental will get a free electric toothbrush at their first visit following exam & x-rays. Cannot be used with federal or state programs or combined with other offers. Limit one offer per person. Product value up to $20. While supplies last. New patients who make an appointment at Merit Dental will get a free Oral-B toothbrush at their first visit following exam & x-rays. Cannot be used with federal or state programs or combined with other offers. Limit one offer per person. Product value up to $20. While supplies last.

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Merit Dental - Macedonia office

330.468.6670

Our office is just south of E Aurora Rd./Hwy 82 behind the City Tire Pros, only blocks east of I-271

HOURS

Open Today:
7:00 AM – 5:00 PM

Mon: 7:00 AM – 5:00 PM

Tue: 7:00 AM – 5:00 PM

Wed: 7:00 AM – 5:00 PM

Thu: 7:00 AM – 5:00 PM

*Please note office hours are subject to change.

Welcome!

Whether you are a new patient or already part of our family, Merit Dental Macedonia offers a wide range of general dental services, cosmetic dentistry and restorative dentistry for adults and children. If you have any questions, please give us a call.

Patient Reviews  
Merit Dental - Macedonia staff

HOURS

Open today:

Mon: 7:00 AM – 5:00 PM

Tue: 7:00 AM – 5:00 PM

Wed: 7:00 AM – 5:00 PM

Thu: 7:00 AM – 5:00 PM

*Please note office hours are subject to change.

PATIENT REVIEWS

Jill Scott

Feb 03, 2024

If you need anything other than a cleaning, look elsewhere. Hygienists and office staff are great, but dentist and dental assistants change so often, and don’t seem to want to hear anything from patients. Have continued to go over the past few years due to insurance, but at this point would rather pay out of pocket. Too many negative experiences - unfortunate.

— Hi Jill, Thank you for your valuable feedback. Our team may reach out to you for more information so we can further improve our services and your experience. If you'd like to reach out to us, please contact us directly at macedonia@meritdental.com.

Michael Doutt

Jan 30, 2024

— Thanks for the five-star review, Michael.

Deborah Bushey

Jan 23, 2024

Merit Dental is friendly and helpful. They explain what you need and why. They are timely in service and take care of insurance issues before service is done. I highly recommend them.

— Thank you for the 5-star review, Deborah! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

Steve Lewan

Jan 12, 2024

Smooth working professionals integrating knowledge experience and communication by work done in a timely manner.

— Hi Steve, we love hearing feedback like this from our patients. Thanks again for choosing us!

Mark Filakosky

Jan 09, 2024

The only people you keep is my hygienist. Dentists and staff change to often. People like structure.

— Thank you for sharing your feedback with us, Mark. We're sorry your experience wasn't a positive one. If you'd like to provide us additional details, please contact us directly at macedonia@meritdental.com.

Michael Duncan

Jan 06, 2024

Very nice and helpful staff. Went out of their way to help help with my dental needs. Glad I found them.

— Hi Michael, we love hearing feedback like this from our patients. Thanks again for choosing us!

Gloria Simms

Dec 08, 2023

— Thanks for the five-star review, Gloria.

Sheryl Smith

Nov 30, 2023

— Thanks for the five-star review, Sheryl! We appreciate you taking the time to rate us.

Jody Shafer

Oct 30, 2023

Moved to Macedonia 2 years ago and chose Merit Dental because they accepted my insurance. Amazing and very friendly staff! I have recommended this place to a friend and will continue to do so. Practically painless and easy to get an appointment.

— Thank you for the kind words Jody. I'm going to share with the whole team. We love hearing from our happy customers!

Harutyun Grigoryan

Sep 22, 2023

Fix your hours I drove 20 minutes with my son tooth pain and you were closed but google says Friday you open till 1 AM!

— Hi Harutyun, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please contact us directly at macedonia@meritdental.com.

Diana Huffman

Aug 16, 2023

— Thanks for the five-star review, Diana! We appreciate you taking the time to rate us.

Helen Berger

Aug 15, 2023

We have been super satisfied customers since we moved to the Macedonia area. Everyone has been accommodating with scheduling, coordinating insurance, assisting with records for our out of state family members and awesome cleanings that give us mega watt smiles. We love their professionalism and the great care they continue to give us.

— Thank you for taking the time to provide feedback, Helen. We are happy to hear your kind words.

Michelle Burkholder

Jul 31, 2023

Terrible service and very unorganized. Hygienist didn't have correct records regarding recent visits. Even had dates and years mixed up. Had a 7:20 am appointment but the Dentist wasn't there. No phone call ahead of time, found that out after they put me in the chair for my cleaning. Hygienist said she could provide cleaning anyway but then found out it wasn't legal for her to do so without the Dentist in the building due to the timeframe of my last appointment? Instead of offering an apology, another staff member came in and said some things were out of their control and told me to schedule another appointment with the receptionist. Yikes!! Business is clearly going through a major transition. Will be seeking another Doctor.

— Thank you for sharing your feedback with us, Michelle. We're sorry your experience wasn't a positive one. If you'd like to provide us additional details, please contact us directly at macedonia@meritdental.com.

Steven Smiley

Jul 20, 2023

— Thanks for making us smile! We appreciate such a great review!

Yalanda Steward ford

Jul 18, 2023

I have been going here for over 2 years now but today was very upsetting. The young man at the front today be I still owed after dental procedure done and mind you never even knew what the cost was or how much ins covered until after all set and done so now 750 dollars later I gave at least 325 all in this month and was told I had to pay more I stated this was a new bill I would not have made if I knew and it wasn’t a emergency and next time tell the patients up front what the balance or cost will be so then to make that decision and not to threaten your patient with sending to collections as I stated I will pay something on the little 400 monthly as this was a new bill and you can’t make a decision for someone that quick without warning .. and fyi collection now a days in medical is not that serious but I like merrit and the dentist so I will pay but might not be back.

— Hi Yalanda, Thank you for your valuable feedback. Our team may reach out to you for more information so we can further improve our services and your experience. If you'd like to reach out to us, please contact us directly at macedonia@meritdental.com.

Mike JOnes

Jun 28, 2023

All went smoothly. Arrived at 8:00AM for an 8:10 appoinmnet. was in the chair at 8:10. Got x-rays(full gammet). Cleaning completed by 9:10. Tech was professional and knowledgeable for me. I did not see the dentist.

— Thank you for the kind words Mike. I'm going to share with the whole team. We love hearing from our happy customers!

Chad Lahrmer (LahrmerCPA)

Jun 21, 2023

New dentist and hygienist every time I go.

Gretchen Blepp

May 26, 2023

Clean and professional. No wait! Dentist gave a very quick exam after cleaning - I assume that is all that is needed since I was just scheduled for a cleaning and had no issues. Hygienist Vasily was OUTSTANDING - careful and thorough. Thank you!

— Thank you so much for your kind words, Gretchen. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Tina Mazur

May 11, 2023

— Thank you for the review Tina, you've really made us smile!

Margaret Conforto

May 09, 2023

I thought the appointment went very good. Staff is very attentive and caring. Great experience!

— Hi Margaret, we love hearing feedback like this from our patients. Thanks again for choosing us!

Russ Thrams

May 04, 2023

— Hello Russ! Thank you for the great review, we really appreciate it!

Claricia Tate

Apr 06, 2023

— Thanks for the five-star review, Claricia.

Jessy Pearl

Mar 17, 2023

Every single person that works here is kind and compassionate. I have horrible anxiety when it comes to going to the dentist. Everyone explained exactly what they were doing and made sure I was as comfortable as possible.! I saw Dr. Dawson, he gets an A+ from me!

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Mike Kungle

Jan 18, 2023

Professional service and modern facility

— Hi Mike, we appreciate you leaving us a review. See you back soon, thank you!

Sandy Slaughter

Dec 29, 2022

Very professional, clean, and Friendly

— Hi, Sandy! Thank you so much for taking a few moments to let us know how we are doing. Reading your review reminded us why we do what we do. It was truly a pleasure to serve you.

Maria Armao

Dec 20, 2022

Everyone was great and compationate.

— Thanks for making us smile! We appreciate such a great review!

Kent Shellko

Dec 07, 2022

— Hello Kent! Thank you for the great review, we really appreciate it!

Darlene Acree

Oct 26, 2022

My visit was great as all of visit have been. I highly recommend Merit Dental for anyone looking for a great Dental professional ?

— Hi Darlene, we appreciate you leaving us a review. See you back soon, thank you!

Gary King

Oct 11, 2022

— Hi Gary, we appreciate you leaving us a review. See you back soon, thank you!

Al Jones

Sep 27, 2022

— Thank you for the review Al, you've really made us smile!

Jennie Lennon

Sep 21, 2022

Absolute worst experience ever. For the past several years, every time I went in there was a new dentist. I had an emergency where my tooth cracked and had to wait several weeks to get in, only for them to look at my tooth, agree it was cracked, and tell me they didn’t have time to fix it and I would have to wait several more weeks to get in. After waiting in pain for several weeks, they cancelled my appointment the night before after I had taken off work and arranged childcare. They were unapologetic and refused to waive the charge for the exam which was a complete waste of time. I was told an office manager would call me and I never received a call. Save your time and frustration and go somewhere else! ETA: I did email as you suggested and that went unanswered as well as my voicemail and letter.

— Thank you for sharing your feedback with us, Jennie. We're sorry your experience wasn't a positive one. If you'd like to provide us additional details, please contact us directly at macedonia@meritdental.com.

Therese Schustrich

Sep 20, 2022

I went to get my teeth cleaned and it was my first experience there and they were extremely friendly very detailed and would highly recommend Merit Dental!

— Thank you for taking the time to provide feedback, Therese. We are happy to hear your kind words.

Gwynne Miller

Aug 18, 2022

— Gwynne, thanks for your 5-star review!

Chris Gorczycki

Aug 17, 2022

Was disappointed this time. Hygienist was acting as a salesperson. Dentist did not solve my complaint. First time in years I have not been totally satisfied.

— Hi Chris, Thank you for your valuable feedback. Our team may reach out to you for more information so we can further improve our services and your experience. If you'd like to reach out to us, please contact us directly at macedonia@meritdental.com.

Ronnie Powers

Jul 14, 2022

Was treated like a child. The assistant pushed the chair across the room into the equipment because they didn't like my memory issues. All of my information and medical history was in the computer for them. Everything has been planned for 2 years now so I could come back, but since I have certain medical issues, I was not allowed to be seen. The assistant could not follow me saying . I had Surgery in February. I had surgery in July. My stitches just got taken out. Explaining that 3 separate times made her confused. They just lost a 26 year customer. I have been coming here since Dr. Russel owned it across the street. I was so embarrassed I'm not going to be attending a dentist again. I spent to much time waiting to do this just to be embarrassed. I'm not going through this again with another place. Thanks Merit dental. For ruining the future of my teeth.

— Hi Ronnie, we always want our patients to have a positive experience and we're truly sorry that you did not. We appreciate you sharing your helpful feedback as it will help us improve. If you'd like to provide us additional details please contact us directly at macedonia@meritdental.com.

Slim Shady

Jul 14, 2022

Worst place around.

— Hi Slim, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please contact us directly at macedonia@meritdental.com.

Monique Jackson

Jun 01, 2022

— Hi Monique, we appreciate you leaving us a review. See you back soon, thank you!

Dan Rapp

May 03, 2022

GReat experience! Hygienist was quick, gentle, and the dentist took time to answer all of my questions. Will definitely use again.

— Thank you so much for your kind words, Dan. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Bonnie Hawkins

Apr 24, 2022

— Hi Bonnie, we appreciate you leaving us a review. See you back soon, thank you!

Alexandra Nehoda

Apr 14, 2022

We switched to merit dental several years ago after having a bad experience with another office. Merit dental has a super friendly and accommodating staff! They were able to get me in quickly to evaluate a dental issue. While at my appointment they were able to add me on for a cleaning and take impressions for a night guard so I didn't have to come back.

— Thank you so much for your kind words, Alexandra. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Joeann Yarbrough

Apr 14, 2022

— Thank you for the review Joeann, you've really made us smile!

Faber Martinez

Mar 31, 2022

— Hello Faber! Thank you for the great review, we really appreciate it!

Jillene Daugherty

Mar 02, 2022

Great Dental Hygienist Amber! Most comfortable I've ever been in a dentists office. Shout out to Chrissy as well! Thank you for the Awesome experience.

— Hello Jill! Thank you for the great review, we really appreciate it!

Dorothy Banas

Feb 28, 2022

Found this dental office online and am very happy with this choice! Very friendly when I called asking to set up an appointment and I was able to get scheduled for a day just the next week. Nice, clean office, friendly staff, and knowledgeable RDH and DMD. I am pregnant with my first child and I wasn't even aware of addressing the infant's oral hygiene! I am confident I will receive the support I need when it comes to my and my family's dental health.

— Thank you so much for your kind words, Dorothy. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Diane Goldney

Feb 23, 2022

— Hi Diane, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please contact us directly at macedonia@meritdental.com.

mark Vette

Feb 05, 2022

They are friendly, thorough, and use the latest equipment. They take great care of my teeth without selling me on unnecessary procedures.

— Hi Mark, we love hearing feedback like this from our patients. Thanks again for choosing us!

Holly Soha

Feb 02, 2022

— Thanks for making us smile! We appreciate such a great review!

Jenn Brown

Jan 27, 2022

Awesome staff and doctors!

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Max B

Nov 06, 2021

Kathy Johnson

Oct 08, 2021

The admissions staff was very helpful in finding my coverage when I was not able to before I arrived. The hygenist was great, especially getting everything done in a smaller amount of time because of my insurance delay. They were great!

Charles McBride

Oct 05, 2021

Extremely friendly and courteous staff. Very patient and answered all questions and work with us on some insurance issues, and got them resolved quickly.

JEN LUV

Oct 02, 2021

told on the phone cleaning is free with my insurance but paid out of pocket

Strategic Aim

Oct 02, 2021

Very caring and very professional. Simply the best

Pete English

Sep 29, 2021

Nicole always has does a great job cleaning my teeth! The staff always has been very attentive with handling the insurance issues and billing questions.

Gail Bowers

Aug 04, 2021

Doug McGowan

Aug 03, 2021

Lauren Q

Jul 16, 2021

Great staff and dentists! I was greeted when I walked in, and I felt like my dentist and hygienist really took time with me and were thorough. Nicole is a fantastic hygienist. They've done a great job cleaning and keeping things safe with Covid-19. Beautiful office too. Edit: this year they took the extra time to call my new insurance to find my new ID number since my employer and ID card didn't list it. They were also able to give me a quote while I was there for something I needed, priced with my insurance. I'm always impressed at how they go the extra mile to help their patients.

d rizz

Jul 14, 2021

Jonathan Helton

Jul 05, 2021

Reverend Edward Niam, DD,

Jun 16, 2021

Natalie Marie Ski

May 14, 2021

Terrill Liddell

Apr 16, 2021

Ray Melchiorre

Jan 28, 2021

You’ve tried the rest, now try the best. Merit Dental of Macedonia

Mark Abramovich

Jan 14, 2021

They were kind, empathetic, social, very informative and quite detailed in their examination. I've had Nicole Rapp for years and she is phenomenal; as of yesterday, I've now dealt with both dentists there and they too are excellent!

Bradley Albing

Jan 14, 2021

Joy H

Jan 13, 2021

Excellent dental care for my daughter, who has autism and they handle her with care. Thank you for being so outstanding, Godbless!!

S. Taylor

Jan 02, 2021

It was such a friendly group! And very concerned for my care and comfort.

Cindy Hager

Dec 22, 2020

Shannon, the dental hygienist, and Dr Almudallal were excellent. Took time to explain things. Makes you want to go to the dentist!

Julie Moran

Dec 01, 2020

The staff, hygienists and dentists are great! In particular, Miss Nicole my hygienist was very professional, nice and was very gentle in the cleaning. The ladies who are the receptionist/clerical assistants are awesome, especially Miss Chrissie was very polite and fun to chat with.

Patricia Bissell

Nov 17, 2020

Wayne Monaco

Oct 28, 2020

Friendly Staff and Professional Service as always!

Vicky Bruhn

Oct 05, 2020

Maureen Koch

Aug 04, 2020

Sheila Corbut

Jul 29, 2020

Great experience, very pleasant & helpful staff, will definitely recommend

Lori Alamin

Jul 28, 2020

Abdlatif Hsain

Apr 30, 2020

jessica cozart

Mar 11, 2020

cathy mulrooney

Mar 03, 2020

Excellent staff and dentists. I had a cavity filled and they made sure I was numb before they started. Everyone is friendly and they do a great job. I have been with them for years.

Ronald Gullick Sr.

Jan 29, 2020

Gordana Nobile

Dec 11, 2019

Lyndsay Mikolsky

Dec 05, 2019

This is an extremely nice office. It feels very welcoming and everyone who works there is so friendly. I am so glad my husband and I chose this as our new dental office. Thank you!

Jessica Kliskey

Nov 25, 2019

Dave DeBow

Nov 20, 2019

Tina Milkovich

Nov 11, 2019

Have been going for 3 years - professional staff and appts always on time. Leave feeling good because of dental care and pricing

MareMusiclady1

Oct 21, 2019

I had a very good experience at my latest appointment at Merit Dental. The staff is efficient and were kind to make time for an impression for a night guard ( I was there just for checkup ) . I met the new dentist and was treated well by the hygienists and clerical staff . Highly recommend!

Tina Herrlich

Sep 12, 2019

From the receptionist Sarah to my hygienist Barb and the doctor and the young lady that checked me out at the front desk I was very happy very satisfied and I definitely will recommend to family and friends. Very wonderful service. Thank you!

Marty Atha

Sep 10, 2019

Gregory Cross

Jun 20, 2019

Merit Dental in Macedonia has been my choice of dental care for years. I would indeed highly recommend them to anyone, especially those who hate to visit the "Dentist":) Merit Dental is a "First Class" dentistry, facility and everyone is "Top Shelf"

Robert Butts

May 14, 2019

Excellent service and no waiting.

Marion Craig

Jan 25, 2019

I have seen Dr. DeBerry twice now, and both times have been a pleasant experience. He listens when you have concerns, and shows compassion, all while being professional and taking care of business. Both of my parents and my husband go to him. I would highly recommend this practice.

Sherry Munpow

Nov 10, 2018

Carol Kucharski

Aug 04, 2018

Nicole Rapp is a very knowledgeable and conscientious Dental Hygienist. She goes over and above anyone I have ever had. Thank you.

Linda Gray

Jul 31, 2018

I see Dr. Rob Dennis at Merit Dental . He is very competent and caring. He takes as much time as is needed to do everything right. The office staff is very friendly and competent also. His assistant is very friendly and competent also. I would recommend them to anyone!

Kevin Freiman

Jul 13, 2018

Great staff and being a new patient I was able to schedule a follow up very quickly!

James Sistek

Jun 22, 2018

I WAS DISAPPOINTED TODAY SINCE I WAITED FOR TWENTY MINUTES AND THEN FOUND OUT THE DR. WOULD BE AT LEAST THIRTY MINUTES MORE DELAYED SO I LEFT

Kathleen Brown

May 31, 2018

I am a newer patient and all the staff is very professional and excellent at their jobs. I always get in on time for my appointment.

Trent Tunstell

Feb 14, 2018

Wonderful staff, and never a long wait.

Jill DeMatteis

Feb 02, 2018

I've been going to Merit Dental for nearly 3 years, and have always had very positive experiences there.

mixer14316

Jan 02, 2018

Mike Jones

Oct 25, 2017

Great office. Professional. Courtney is very detailed. The reception was professional and courteous. Met a new dentist also professional and courteous. I have to go back but that's ok. Great office been going for 5 years now.

Linda Calkins

Jun 23, 2017

Dr. Rob Dennis is very capable, patient and compassionate. Actually takes the time to listen to your questions/concerns and answers/addresses them honestly. Very glad that he is at this practice. Office staff is great, too. Always helpful, always friendly.

Sara Olszewski

Jun 21, 2017

Ana E.

Jan 23, 2017

Despite having mostly positive experiences with them, I will not be returning to Merit Dental due to their billing practices. Despite quoting me one price that I would have to pay for a two-appointment procedure (I do not have insurance), they lowered their discount for self paying patients and refused to honor the original price that I was quoted. And they informed me of this change after the first appointment was completed, when I'm not in a position to go elsewhere for treatment.

— Hi Ana. We are very sorry to hear about your experience with us. If you would not mind, please send us an email to website@midwest-dental.com with the best time and phone number to reach you at. We would like to learn more to see if we can help. Thank you for the feedback.

Andy Lamb

Dec 23, 2016

We learned about Merit Dental and Dr. Russell through a referral. Our first visit and subsequent dental work done for my son could not have gone better. The office is efficient, the staff is courteous, and Dr. Russell is an excellent dentist. I highly recommend them.

Darin Finnerty

Dec 10, 2016

Todd Hadbavny

Dec 02, 2016

My first visit to Merit Dental was tremendous! The staff was friendly, efficient and skilled. My Treatment Plan going forward was presented in a clear, non-pressured way. My thanks to Dr. Pierce, Alexis (hygienist) and Julie (office mgr.).

Darin Finnerty

Nov 01, 2016

Korban Smith

Jun 29, 2016

Went in for a cleaning. Was quoted $0 out of pocket for the service, and this was confirmed when I left the office. The next month I received a bill for $248, I called the office immediately and they assured me it was a billing error and that I wouldn't have to worry about anything. The next month I received the same bill, called the office and they said it was an error. This same process happened 4 times until I finally got on the phone with the office manager. She then told me that it was my error for not calling insurance myself and that it is not the offices obligation to call and verify benefits and pricing with insurance. The doctor and staff did a great job with the actual cleaning, but long story short, I ended up with the bill after being told a total of 5 times that I did not have an out of pocket cost for the cleaning.

— Hi Korban. We are very sorry to hear about your experience with us. We apologize for the frustration that was caused. It certainly doesn't sound like we lived up to your expectations, or ours. If you would not mind, please send us an email to website@midwest-dental.com. We would like to learn more to see if we can help. Thank you.

Debra Ponter

Apr 07, 2016

Great dentist won't go anywhere else.

jim nahra

Mar 08, 2015

very professional and modern dentist. Very friendly. Will definitely go back.

Brad Tufts

May 23, 2013

He came highly recommended from my son's doctor, and has been great so far. And the staff is extremely helpful and friendly.

Kendra Peterson

Nov 16, 2012

Dr. Russell and his staff are absolutely amazing! They have a wonderful balance of professionalism and friendliness. I feel completely confident and satisfied in the excellent dental service my husband and I receive. Thank you!

Meet Our Doctor

Dr. Aimee Aukerman

    Dr. Aimee Aukerman

  • Education: University of Pittsburgh School of Dental Medicine
  • Interests: After graduating dental school, Dr. Aukerman then went on to serve as a Captain in the US Army, providing dental services to the 82nd Airborne Division in Fort Bragg, NC. After leaving the military, Dr. Aukerman moved back to her home state of Ohio and has since been working in private practice. Dr. Aukerman is married and has 3 children- Madelyn (9), Zoey (6), and Oliver (3). She enjoys spending time with her family outdoors, playing board games and video games, and traveling around the world.
  • Personal Statement: "I have a true passion for my profession and the ability to provide high quality dental care to my patients. My goal is for every patient to have a comfortable and enjoyable experience, where they feel open to fully express themselves."

Services

We are trained in the latest advances in dental treatment and are empowered to focus on the best care for you and your family. Our services include:

PATIENT REVIEWS

Jill Scott

Feb 03, 2024

If you need anything other than a cleaning, look elsewhere. Hygienists and office staff are great, but dentist and dental assistants change so often, and don’t seem to want to hear anything from patients. Have continued to go over the past few years due to insurance, but at this point would rather pay out of pocket. Too many negative experiences - unfortunate.

— Hi Jill, Thank you for your valuable feedback. Our team may reach out to you for more information so we can further improve our services and your experience. If you'd like to reach out to us, please contact us directly at macedonia@meritdental.com.

Michael Doutt

Jan 30, 2024

— Thanks for the five-star review, Michael.

Deborah Bushey

Jan 23, 2024

Merit Dental is friendly and helpful. They explain what you need and why. They are timely in service and take care of insurance issues before service is done. I highly recommend them.

— Thank you for the 5-star review, Deborah! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

Steve Lewan

Jan 12, 2024

Smooth working professionals integrating knowledge experience and communication by work done in a timely manner.

— Hi Steve, we love hearing feedback like this from our patients. Thanks again for choosing us!

Mark Filakosky

Jan 09, 2024

The only people you keep is my hygienist. Dentists and staff change to often. People like structure.

— Thank you for sharing your feedback with us, Mark. We're sorry your experience wasn't a positive one. If you'd like to provide us additional details, please contact us directly at macedonia@meritdental.com.

Michael Duncan

Jan 06, 2024

Very nice and helpful staff. Went out of their way to help help with my dental needs. Glad I found them.

— Hi Michael, we love hearing feedback like this from our patients. Thanks again for choosing us!

Gloria Simms

Dec 08, 2023

— Thanks for the five-star review, Gloria.

Sheryl Smith

Nov 30, 2023

— Thanks for the five-star review, Sheryl! We appreciate you taking the time to rate us.

Jody Shafer

Oct 30, 2023

Moved to Macedonia 2 years ago and chose Merit Dental because they accepted my insurance. Amazing and very friendly staff! I have recommended this place to a friend and will continue to do so. Practically painless and easy to get an appointment.

— Thank you for the kind words Jody. I'm going to share with the whole team. We love hearing from our happy customers!

Harutyun Grigoryan

Sep 22, 2023

Fix your hours I drove 20 minutes with my son tooth pain and you were closed but google says Friday you open till 1 AM!

— Hi Harutyun, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please contact us directly at macedonia@meritdental.com.

Diana Huffman

Aug 16, 2023

— Thanks for the five-star review, Diana! We appreciate you taking the time to rate us.

Helen Berger

Aug 15, 2023

We have been super satisfied customers since we moved to the Macedonia area. Everyone has been accommodating with scheduling, coordinating insurance, assisting with records for our out of state family members and awesome cleanings that give us mega watt smiles. We love their professionalism and the great care they continue to give us.

— Thank you for taking the time to provide feedback, Helen. We are happy to hear your kind words.

Michelle Burkholder

Jul 31, 2023

Terrible service and very unorganized. Hygienist didn't have correct records regarding recent visits. Even had dates and years mixed up. Had a 7:20 am appointment but the Dentist wasn't there. No phone call ahead of time, found that out after they put me in the chair for my cleaning. Hygienist said she could provide cleaning anyway but then found out it wasn't legal for her to do so without the Dentist in the building due to the timeframe of my last appointment? Instead of offering an apology, another staff member came in and said some things were out of their control and told me to schedule another appointment with the receptionist. Yikes!! Business is clearly going through a major transition. Will be seeking another Doctor.

— Thank you for sharing your feedback with us, Michelle. We're sorry your experience wasn't a positive one. If you'd like to provide us additional details, please contact us directly at macedonia@meritdental.com.

Steven Smiley

Jul 20, 2023

— Thanks for making us smile! We appreciate such a great review!

Yalanda Steward ford

Jul 18, 2023

I have been going here for over 2 years now but today was very upsetting. The young man at the front today be I still owed after dental procedure done and mind you never even knew what the cost was or how much ins covered until after all set and done so now 750 dollars later I gave at least 325 all in this month and was told I had to pay more I stated this was a new bill I would not have made if I knew and it wasn’t a emergency and next time tell the patients up front what the balance or cost will be so then to make that decision and not to threaten your patient with sending to collections as I stated I will pay something on the little 400 monthly as this was a new bill and you can’t make a decision for someone that quick without warning .. and fyi collection now a days in medical is not that serious but I like merrit and the dentist so I will pay but might not be back.

— Hi Yalanda, Thank you for your valuable feedback. Our team may reach out to you for more information so we can further improve our services and your experience. If you'd like to reach out to us, please contact us directly at macedonia@meritdental.com.

Mike JOnes

Jun 28, 2023

All went smoothly. Arrived at 8:00AM for an 8:10 appoinmnet. was in the chair at 8:10. Got x-rays(full gammet). Cleaning completed by 9:10. Tech was professional and knowledgeable for me. I did not see the dentist.

— Thank you for the kind words Mike. I'm going to share with the whole team. We love hearing from our happy customers!

Chad Lahrmer (LahrmerCPA)

Jun 21, 2023

New dentist and hygienist every time I go.

Gretchen Blepp

May 26, 2023

Clean and professional. No wait! Dentist gave a very quick exam after cleaning - I assume that is all that is needed since I was just scheduled for a cleaning and had no issues. Hygienist Vasily was OUTSTANDING - careful and thorough. Thank you!

— Thank you so much for your kind words, Gretchen. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Tina Mazur

May 11, 2023

— Thank you for the review Tina, you've really made us smile!

Margaret Conforto

May 09, 2023

I thought the appointment went very good. Staff is very attentive and caring. Great experience!

— Hi Margaret, we love hearing feedback like this from our patients. Thanks again for choosing us!

Russ Thrams

May 04, 2023

— Hello Russ! Thank you for the great review, we really appreciate it!

Claricia Tate

Apr 06, 2023

— Thanks for the five-star review, Claricia.

Jessy Pearl

Mar 17, 2023

Every single person that works here is kind and compassionate. I have horrible anxiety when it comes to going to the dentist. Everyone explained exactly what they were doing and made sure I was as comfortable as possible.! I saw Dr. Dawson, he gets an A+ from me!

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Mike Kungle

Jan 18, 2023

Professional service and modern facility

— Hi Mike, we appreciate you leaving us a review. See you back soon, thank you!

Sandy Slaughter

Dec 29, 2022

Very professional, clean, and Friendly

— Hi, Sandy! Thank you so much for taking a few moments to let us know how we are doing. Reading your review reminded us why we do what we do. It was truly a pleasure to serve you.

Maria Armao

Dec 20, 2022

Everyone was great and compationate.

— Thanks for making us smile! We appreciate such a great review!

Kent Shellko

Dec 07, 2022

— Hello Kent! Thank you for the great review, we really appreciate it!

Darlene Acree

Oct 26, 2022

My visit was great as all of visit have been. I highly recommend Merit Dental for anyone looking for a great Dental professional ?

— Hi Darlene, we appreciate you leaving us a review. See you back soon, thank you!

Gary King

Oct 11, 2022

— Hi Gary, we appreciate you leaving us a review. See you back soon, thank you!

Al Jones

Sep 27, 2022

— Thank you for the review Al, you've really made us smile!

Jennie Lennon

Sep 21, 2022

Absolute worst experience ever. For the past several years, every time I went in there was a new dentist. I had an emergency where my tooth cracked and had to wait several weeks to get in, only for them to look at my tooth, agree it was cracked, and tell me they didn’t have time to fix it and I would have to wait several more weeks to get in. After waiting in pain for several weeks, they cancelled my appointment the night before after I had taken off work and arranged childcare. They were unapologetic and refused to waive the charge for the exam which was a complete waste of time. I was told an office manager would call me and I never received a call. Save your time and frustration and go somewhere else! ETA: I did email as you suggested and that went unanswered as well as my voicemail and letter.

— Thank you for sharing your feedback with us, Jennie. We're sorry your experience wasn't a positive one. If you'd like to provide us additional details, please contact us directly at macedonia@meritdental.com.

Therese Schustrich

Sep 20, 2022

I went to get my teeth cleaned and it was my first experience there and they were extremely friendly very detailed and would highly recommend Merit Dental!

— Thank you for taking the time to provide feedback, Therese. We are happy to hear your kind words.

Gwynne Miller

Aug 18, 2022

— Gwynne, thanks for your 5-star review!

Chris Gorczycki

Aug 17, 2022

Was disappointed this time. Hygienist was acting as a salesperson. Dentist did not solve my complaint. First time in years I have not been totally satisfied.

— Hi Chris, Thank you for your valuable feedback. Our team may reach out to you for more information so we can further improve our services and your experience. If you'd like to reach out to us, please contact us directly at macedonia@meritdental.com.

Ronnie Powers

Jul 14, 2022

Was treated like a child. The assistant pushed the chair across the room into the equipment because they didn't like my memory issues. All of my information and medical history was in the computer for them. Everything has been planned for 2 years now so I could come back, but since I have certain medical issues, I was not allowed to be seen. The assistant could not follow me saying . I had Surgery in February. I had surgery in July. My stitches just got taken out. Explaining that 3 separate times made her confused. They just lost a 26 year customer. I have been coming here since Dr. Russel owned it across the street. I was so embarrassed I'm not going to be attending a dentist again. I spent to much time waiting to do this just to be embarrassed. I'm not going through this again with another place. Thanks Merit dental. For ruining the future of my teeth.

— Hi Ronnie, we always want our patients to have a positive experience and we're truly sorry that you did not. We appreciate you sharing your helpful feedback as it will help us improve. If you'd like to provide us additional details please contact us directly at macedonia@meritdental.com.

Slim Shady

Jul 14, 2022

Worst place around.

— Hi Slim, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please contact us directly at macedonia@meritdental.com.

Monique Jackson

Jun 01, 2022

— Hi Monique, we appreciate you leaving us a review. See you back soon, thank you!

Dan Rapp

May 03, 2022

GReat experience! Hygienist was quick, gentle, and the dentist took time to answer all of my questions. Will definitely use again.

— Thank you so much for your kind words, Dan. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Bonnie Hawkins

Apr 24, 2022

— Hi Bonnie, we appreciate you leaving us a review. See you back soon, thank you!

Alexandra Nehoda

Apr 14, 2022

We switched to merit dental several years ago after having a bad experience with another office. Merit dental has a super friendly and accommodating staff! They were able to get me in quickly to evaluate a dental issue. While at my appointment they were able to add me on for a cleaning and take impressions for a night guard so I didn't have to come back.

— Thank you so much for your kind words, Alexandra. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Joeann Yarbrough

Apr 14, 2022

— Thank you for the review Joeann, you've really made us smile!

Faber Martinez

Mar 31, 2022

— Hello Faber! Thank you for the great review, we really appreciate it!

Jillene Daugherty

Mar 02, 2022

Great Dental Hygienist Amber! Most comfortable I've ever been in a dentists office. Shout out to Chrissy as well! Thank you for the Awesome experience.

— Hello Jill! Thank you for the great review, we really appreciate it!

Dorothy Banas

Feb 28, 2022

Found this dental office online and am very happy with this choice! Very friendly when I called asking to set up an appointment and I was able to get scheduled for a day just the next week. Nice, clean office, friendly staff, and knowledgeable RDH and DMD. I am pregnant with my first child and I wasn't even aware of addressing the infant's oral hygiene! I am confident I will receive the support I need when it comes to my and my family's dental health.

— Thank you so much for your kind words, Dorothy. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Diane Goldney

Feb 23, 2022

— Hi Diane, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please contact us directly at macedonia@meritdental.com.

mark Vette

Feb 05, 2022

They are friendly, thorough, and use the latest equipment. They take great care of my teeth without selling me on unnecessary procedures.

— Hi Mark, we love hearing feedback like this from our patients. Thanks again for choosing us!

Holly Soha

Feb 02, 2022

— Thanks for making us smile! We appreciate such a great review!

Jenn Brown

Jan 27, 2022

Awesome staff and doctors!

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Max B

Nov 06, 2021

Kathy Johnson

Oct 08, 2021

The admissions staff was very helpful in finding my coverage when I was not able to before I arrived. The hygenist was great, especially getting everything done in a smaller amount of time because of my insurance delay. They were great!

Charles McBride

Oct 05, 2021

Extremely friendly and courteous staff. Very patient and answered all questions and work with us on some insurance issues, and got them resolved quickly.

JEN LUV

Oct 02, 2021

told on the phone cleaning is free with my insurance but paid out of pocket

Strategic Aim

Oct 02, 2021

Very caring and very professional. Simply the best

Pete English

Sep 29, 2021

Nicole always has does a great job cleaning my teeth! The staff always has been very attentive with handling the insurance issues and billing questions.

Gail Bowers

Aug 04, 2021

Doug McGowan

Aug 03, 2021

Lauren Q

Jul 16, 2021

Great staff and dentists! I was greeted when I walked in, and I felt like my dentist and hygienist really took time with me and were thorough. Nicole is a fantastic hygienist. They've done a great job cleaning and keeping things safe with Covid-19. Beautiful office too. Edit: this year they took the extra time to call my new insurance to find my new ID number since my employer and ID card didn't list it. They were also able to give me a quote while I was there for something I needed, priced with my insurance. I'm always impressed at how they go the extra mile to help their patients.

d rizz

Jul 14, 2021

Jonathan Helton

Jul 05, 2021

Reverend Edward Niam, DD,

Jun 16, 2021

Natalie Marie Ski

May 14, 2021

Terrill Liddell

Apr 16, 2021

Ray Melchiorre

Jan 28, 2021

You’ve tried the rest, now try the best. Merit Dental of Macedonia

Mark Abramovich

Jan 14, 2021

They were kind, empathetic, social, very informative and quite detailed in their examination. I've had Nicole Rapp for years and she is phenomenal; as of yesterday, I've now dealt with both dentists there and they too are excellent!

Bradley Albing

Jan 14, 2021

Joy H

Jan 13, 2021

Excellent dental care for my daughter, who has autism and they handle her with care. Thank you for being so outstanding, Godbless!!

S. Taylor

Jan 02, 2021

It was such a friendly group! And very concerned for my care and comfort.

Cindy Hager

Dec 22, 2020

Shannon, the dental hygienist, and Dr Almudallal were excellent. Took time to explain things. Makes you want to go to the dentist!

Julie Moran

Dec 01, 2020

The staff, hygienists and dentists are great! In particular, Miss Nicole my hygienist was very professional, nice and was very gentle in the cleaning. The ladies who are the receptionist/clerical assistants are awesome, especially Miss Chrissie was very polite and fun to chat with.

Patricia Bissell

Nov 17, 2020

Wayne Monaco

Oct 28, 2020

Friendly Staff and Professional Service as always!

Vicky Bruhn

Oct 05, 2020

Maureen Koch

Aug 04, 2020

Sheila Corbut

Jul 29, 2020

Great experience, very pleasant & helpful staff, will definitely recommend

Lori Alamin

Jul 28, 2020

Abdlatif Hsain

Apr 30, 2020

jessica cozart

Mar 11, 2020

cathy mulrooney

Mar 03, 2020

Excellent staff and dentists. I had a cavity filled and they made sure I was numb before they started. Everyone is friendly and they do a great job. I have been with them for years.

Ronald Gullick Sr.

Jan 29, 2020

Gordana Nobile

Dec 11, 2019

Lyndsay Mikolsky

Dec 05, 2019

This is an extremely nice office. It feels very welcoming and everyone who works there is so friendly. I am so glad my husband and I chose this as our new dental office. Thank you!

Jessica Kliskey

Nov 25, 2019

Dave DeBow

Nov 20, 2019

Tina Milkovich

Nov 11, 2019

Have been going for 3 years - professional staff and appts always on time. Leave feeling good because of dental care and pricing

MareMusiclady1

Oct 21, 2019

I had a very good experience at my latest appointment at Merit Dental. The staff is efficient and were kind to make time for an impression for a night guard ( I was there just for checkup ) . I met the new dentist and was treated well by the hygienists and clerical staff . Highly recommend!

Tina Herrlich

Sep 12, 2019

From the receptionist Sarah to my hygienist Barb and the doctor and the young lady that checked me out at the front desk I was very happy very satisfied and I definitely will recommend to family and friends. Very wonderful service. Thank you!

Marty Atha

Sep 10, 2019

Gregory Cross

Jun 20, 2019

Merit Dental in Macedonia has been my choice of dental care for years. I would indeed highly recommend them to anyone, especially those who hate to visit the "Dentist":) Merit Dental is a "First Class" dentistry, facility and everyone is "Top Shelf"

Robert Butts

May 14, 2019

Excellent service and no waiting.

Marion Craig

Jan 25, 2019

I have seen Dr. DeBerry twice now, and both times have been a pleasant experience. He listens when you have concerns, and shows compassion, all while being professional and taking care of business. Both of my parents and my husband go to him. I would highly recommend this practice.

Sherry Munpow

Nov 10, 2018

Carol Kucharski

Aug 04, 2018

Nicole Rapp is a very knowledgeable and conscientious Dental Hygienist. She goes over and above anyone I have ever had. Thank you.

Linda Gray

Jul 31, 2018

I see Dr. Rob Dennis at Merit Dental . He is very competent and caring. He takes as much time as is needed to do everything right. The office staff is very friendly and competent also. His assistant is very friendly and competent also. I would recommend them to anyone!

Kevin Freiman

Jul 13, 2018

Great staff and being a new patient I was able to schedule a follow up very quickly!

James Sistek

Jun 22, 2018

I WAS DISAPPOINTED TODAY SINCE I WAITED FOR TWENTY MINUTES AND THEN FOUND OUT THE DR. WOULD BE AT LEAST THIRTY MINUTES MORE DELAYED SO I LEFT

Kathleen Brown

May 31, 2018

I am a newer patient and all the staff is very professional and excellent at their jobs. I always get in on time for my appointment.

Trent Tunstell

Feb 14, 2018

Wonderful staff, and never a long wait.

Jill DeMatteis

Feb 02, 2018

I've been going to Merit Dental for nearly 3 years, and have always had very positive experiences there.

mixer14316

Jan 02, 2018

Mike Jones

Oct 25, 2017

Great office. Professional. Courtney is very detailed. The reception was professional and courteous. Met a new dentist also professional and courteous. I have to go back but that's ok. Great office been going for 5 years now.

Linda Calkins

Jun 23, 2017

Dr. Rob Dennis is very capable, patient and compassionate. Actually takes the time to listen to your questions/concerns and answers/addresses them honestly. Very glad that he is at this practice. Office staff is great, too. Always helpful, always friendly.

Sara Olszewski

Jun 21, 2017

Ana E.

Jan 23, 2017

Despite having mostly positive experiences with them, I will not be returning to Merit Dental due to their billing practices. Despite quoting me one price that I would have to pay for a two-appointment procedure (I do not have insurance), they lowered their discount for self paying patients and refused to honor the original price that I was quoted. And they informed me of this change after the first appointment was completed, when I'm not in a position to go elsewhere for treatment.

— Hi Ana. We are very sorry to hear about your experience with us. If you would not mind, please send us an email to website@midwest-dental.com with the best time and phone number to reach you at. We would like to learn more to see if we can help. Thank you for the feedback.

Andy Lamb

Dec 23, 2016

We learned about Merit Dental and Dr. Russell through a referral. Our first visit and subsequent dental work done for my son could not have gone better. The office is efficient, the staff is courteous, and Dr. Russell is an excellent dentist. I highly recommend them.

Darin Finnerty

Dec 10, 2016

Todd Hadbavny

Dec 02, 2016

My first visit to Merit Dental was tremendous! The staff was friendly, efficient and skilled. My Treatment Plan going forward was presented in a clear, non-pressured way. My thanks to Dr. Pierce, Alexis (hygienist) and Julie (office mgr.).

Darin Finnerty

Nov 01, 2016

Korban Smith

Jun 29, 2016

Went in for a cleaning. Was quoted $0 out of pocket for the service, and this was confirmed when I left the office. The next month I received a bill for $248, I called the office immediately and they assured me it was a billing error and that I wouldn't have to worry about anything. The next month I received the same bill, called the office and they said it was an error. This same process happened 4 times until I finally got on the phone with the office manager. She then told me that it was my error for not calling insurance myself and that it is not the offices obligation to call and verify benefits and pricing with insurance. The doctor and staff did a great job with the actual cleaning, but long story short, I ended up with the bill after being told a total of 5 times that I did not have an out of pocket cost for the cleaning.

— Hi Korban. We are very sorry to hear about your experience with us. We apologize for the frustration that was caused. It certainly doesn't sound like we lived up to your expectations, or ours. If you would not mind, please send us an email to website@midwest-dental.com. We would like to learn more to see if we can help. Thank you.

Debra Ponter

Apr 07, 2016

Great dentist won't go anywhere else.

jim nahra

Mar 08, 2015

very professional and modern dentist. Very friendly. Will definitely go back.

Brad Tufts

May 23, 2013

He came highly recommended from my son's doctor, and has been great so far. And the staff is extremely helpful and friendly.

Kendra Peterson

Nov 16, 2012

Dr. Russell and his staff are absolutely amazing! They have a wonderful balance of professionalism and friendliness. I feel completely confident and satisfied in the excellent dental service my husband and I receive. Thank you!

Insurance

We accept a wide range of dental insurance plans, including plans from:

  • Aetna – PPO
  • Ameritas Dental
  • Careington – Care Platinum POS
  • Cigna -- DPPO
  • Connection/GEHA
  • Delta Dental – PPO
  • Delta Dental – Premier
  • DenteMax
  • Guardian – PPO
  • Humana
  • MetLife
  • SunLife/Assurant/DHA
  • Superior Dental Care
  • UCCI – ADDP/DOD
  • UCCI – ParNet
  • UnitedHealthCare
  • Zelis

This is not a comprehensive list, and is subject to change. Please contact your insurance provider to verify coverage and acceptance.

We Accept:

Payment Options

Dental Savings Plan
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Convenient Monthly Payment Plan
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