sharon p

My husband and I are new to the area and we both were looking for a new dentist. We both agreed that the staff was very friendly and professional. Shortly after visiting the office for a cleaning, I had a tooth break. The staff got me in right away to get it fixed. They gave me the different methods of fixing my tooth. My tooth was repaired without pain.

anonymous

Very professional. No wait time. Overall good experience.

larry a

Friendly reception and excellent cleaning experience. No high pressure to don mon essential dental work.

leo h

Leo loved his hygienist

anna h

Brigette was excellent and very informative !

anonymous

Great cleaning staff and dental education

chanda h

Quick amazing service. Painless and seamless.

jeannie b

Had a cleaning yesterday... Abby was wonderful, Thanks!

anonymous

I actually enjoy my dental visits! Everyone is friendly, there is never a long wait, and neither the hygienest nor the dentist ever seems rushed.

brigitte s

Great office

dennis n

Experience was excellent. Staff and Dentist explained the procedure and expectations.

anonymous

Staff uber professional and gentle but the amount of texts, emails, and phone calls about our appointments were out of control. I recieved no less than 4 phone calls asking about our insurance which I mentioned when I set our appointments that we didn't have any. Then we got no less than 6 emails & texts to remind us each about our appts and ask for confirmations. There is such a thing as too much communication and this was definitely too much and got rather annoying.

dennis n

Great staff, great experience.

joyce t

Denise is AWESOME! So caring and gentle, but also a good listener and friend!

marilyn v

Abigail is very thorough. She really knows her stuff as they say! She is so personable and puts a patient at ease. It is ever fun to go to the dentist UNLESS your dentist is Dr. NICHOSON. She is amazing. The two of them together actually made it more like a social call than a dental visit. They are efficient, knowledgeable and comforting.

susan k

As usual, everyone was friendly and I was highly satisfied.

carla p

I love the staff at Merit! Jessica was a big help to me in explaining my options for an expensive procedure. David is a really good tech. Very nice guy. And I love Dr. Nicholson! So thorough when explaining my options. And gentle!

philip p

I have great faith in DR Nicholson and her asst David. She has made every effort to save my teeth and is a very professional dentist. I can always trust her to make decisions that are in MY best interest.

thomas t

Great service, fast and friendly people.

sharon n

I was greeted by David as soon as I arrived. I was made comfortable, and Dr. Nicholson appraised my problem, a missing front tooth filling. She set to work. She is very, very good with my numbing in my lip...no pain. She is very efficient and timely. She made me feel very comfortable. I recommend her highly!

paul b

Tammy Verhoff was her usual thorough and careful self during my three-month check over yesterday.

judith a

everything was wonderful

shelley j

The staff is great and easy to work with. I would recommend this office to anyone.

judy k

Very pleased with staff. All are very knowledgeable and kind.

daniel w

Everyone is so nice and tries to make your visit as pleasant as possible.

jeffrey m

Professional, friendly experience. Procedure explained clearly.

candy p

Always prompt and on time. Office staff is welcoming, dental technicians are friendly and make you feel comfortable. Dentist is great!

christopher a

Ashley and Dr. Suh are amazing!

darren s

Great friendly service

ellery b

Prompt and competent.

daniel w

Dr. Suh was extremely friendly and help to put me at ease. He extracted a tooth root. He and his assistant took extra care to make the procedure as painless as can be possible.

ellen d

Everyone was very helpful and knowledgeable. They were all so nice and look forward to my next appointment.

anonymous

Abby was magnificent! Super personable and made sure I understood what was happening throughout my cleaning. By far the best experience I have had at the dentist office to date.

anonymous

I was terrified to get dental work, but David and Dr. Nicholson were incredibly patient and empathetic. They made sure that I was relaxed and comfortable. I had zero discomfort during or afterward. It was by far the best experience in a dentists chair I have had. I moved almost an hour away 5 years ago, but make the trip to this office because of the staff. Everyone here is just amazing!

barbara m

Everyone is always considerate and helpful!

pamela h

When I signed on as a new patient I promised them I would be low maintenance. I have been NOTHING but and I feel terrible! They, on the other hand have ALL been more than accommodating! Everyone in the office has been kind and empathetic, professional and efficient. I am thrilled to have found a new dental "home" and though, honestly, I do not look forward to visits to the dentist, the folks at Merit Dental make have made the experience much less traumatic and dare I say......pleasant!!! Thank you to the en

james s

Everyone was friendly, and explained the procedures being performed. They frequently asked if I was doing okay during the procedure.

mary louise h

Fixing all the problems with my teeth is a godsend. I have nightmares ablout my teeth. Thank you

joyce t

Tammy is a caring person and is tender in her care of me. She has the gift of mercy and compassion for her patients.

amy h

Excellent service as always! I love Merit Dental in Westerville...

grace o

Both the dentist and hygienist were very cordial and understanding of my great fears. I never felt rushed or pressured.

brooklyn s

Abigail is AMAZING and so compassionate!

janet g

Tammy does an excellent job!

billie f

Tammy and Dr. Suh were friendly and professional,as usual. I accidentally left my address book in the front of the office. I received a phone call at home and was grateful to get it returned to me.

kevin h

Everyone is genuinely kind and friendly. The stress of going to the dentist disappears when dealing with warm people who treat you like a person and friend, not just a patient.

carla p

Tammy was wonderful!

anonymous

David, Abigail, dr. N are awesome!

pam w

Had a dental emergency... they got me in quickly... took care of me ! Good experience!

michael g

Dental lab tech was professional and curtious. She went over procedure, asked if I had any issues with my teeth and answered all my questions. Always a pleasant experience.

diane r

Very good dentist. I have dental anxiety and they were very patient with me.

judy s

Detailed professional care.

salvatore d

Good job

sandra p

Bridgett is the best!

kathleen s

Like my new dentist Dr. Suh. Very personable and informed me before and during procedure as to what was going on. Also kept making sure I was comfortable and doing okay.

jaqueline b

Staff is so friendly and professional! Had teeth cleaned today my hygienist did a good job and she was painless.

jayne n

We're so very happy with all the professionals at Merit Dental. We have confidence in them. Keep up the good work.

william d

Did a great job explaining things.

judy a

Always give me all my options. Personable and knowledgeable.

anonymous

Bridgette is the best! I always feel my teeth received a thorough cleaning after a visit with her. Another plus is there in NO PAIN! She is the reason I continue to come to Merit Dental.

anonymous

Hygienist is great but overall process took too long. 90 minutes seems too long for cleaning with xrays.

jennifer k

Brigitte is awesome and always makes me feel comfortable. The doctors are kind and respectful.

dennis n

Staff was pleasant and prompt. Dental needs went well and staff provided excellent advice and feedback.

jayakanthan j

Tammy did a great job, she provided a lot of useful information & tips to maintain healthy gum. I'm glad she did cleaning yesterday. like to meet her again. Also, everyone is very attentive & waiting time is less than 5mins, which is awesome. Great to associate with MeritDental.

thomas c

Friendly and efficient!

anonymous

My hygienist is top-notch! I never feel pain during the cleaning, and the time in the chair flies by. Recent updates to the office are quite nice.

anonymous

Great office. Great staff.

jeffrey m

Friendly and professional!

rebecca d

Dr. Nicholson was able to repair my filling rather than removing the entire thing. This was absolutely excellent!

diane k

Tammy always does a great job.

thomas t

Great service with friendly dentist and staff.

doralene k

everyone was personable, answered all my questions no matter what and were patient

jeffrey m

Staff are very personable and professional. Took the time to explain the procedure I was going through. Positive experience !

suzanne g

Awesome! No pain!!

jayne n

Christine Nicholson is the best dentist !

cathy h

I was a bit disappointed when I heard my dentist had left the practice. I had been seeing him for many years, but Dr Suh is wonderful! He was open, he answered all of my questions, educated me on every step and is very gentle and kind. I would recommend him to anyone.

anonymous

Really like the new dentist (Shuh). He explains well. Like Dr. Nicholson a lot too.

judy a

The dentist explained both the process and options available. Was articulate and caring.

billie f

Tammy(dental hygienist) was great, as usual. I really like Dr. Suh. Friendly and professional.

anonymous

Always a pleasant and calm atmosphere. Tammy is the best! Always gentle and kind!

janet g

Everything was good. I got in for my appointment on time and the hygienist was very timely in cleaning my teeth.

stacey b

Merit Dental has provided outstanding service on every occasion. I usually have trouble with dental visits but Merit Dental’s guidance and work is exceptional. Yesterday’s root canal was no exception!

paul b

My hygienist performed a thorough examination of not just my teeth and gums, but she also examined me all around the throat for any abnormalities. Merit Dental performs the most complete inspection of a patient's oral health beyond that of any other dental practice I have used.

michael g

Just had a cleaning. No problems, staff is always professional and friendly. Easy to get my next appointment in six months, and I was able to get a day and hour of my choice. My wife also goes to Merit for her dental needs. The location is very convenient for us. We live just a few blocks from their office.

judy a

everyone was both informative and courteous. The dental hygienist who cleaned my teeth did the best job I have had done. Kudos.

salvatore d

Pleasant, efficient, clean,

anonymous

Cleaning and exam

courtney r

Great location and the most friendly staff. Abigail is great!

folorunso a

I love my visit because of the friendly atmosphere. Professional handling of every aspect of the visit. The lady who worked on my teeth was very friendly and professional.

jaqueline b

From the time I got there till was finished felt like I made several new friends. Very professional! Office was super clean. Great music and magazine selection. Short wait time.

jane f

Hygienist is very friendly and was on time. Then was given the charge for my next visit which was nice,

gail t

great hygienist and good dentist. a good practice

anonymous

Professional, kind, patient...

philip j

I had a traveling Dentist (my bad, but I think his name was Don) from Louisville because the office was understaffed that day. He was outstanding. Very nice, took his time, decided hat Indidnt need to be numbed for 2 replacement filings and he was right, it went great and no pain. Very impressed!

nancy c

Friendly staff. Hygienist does a great job and I was greeted promptly at my appointment time!

jeff f

Great to meet everyone and everyone was friendly and helped me understand what was happening with my tooth.

anonymous

Formerly anxious about dentist visit... now I look forward to them.

steve n

I stand behind people that provide service and treat you as if you have been there for years. Merit Dental has looked out not only for my best interest, but health and well being. I have had a crown put in and Dr. Nicholson, a perfectionist, wouldn’t accept anything but the best fit and color. We have had complications with a couple labs, however, that didn’t stop Merit Dental. They was able to execute the procedure and showed professionalism during this process. They have built a solid foundation to a

anonymous

Love the office. Just wish I could have gotten Brigitte for my cleaning

jayakanthan j

very friendly staff & treatment

marilyn v

David did a wonderful job on my impressions yesterday. He is quite personable and very professional. I was completely at comfort as he explained everything he was doing as he did it. Great job!! The office manager also is very professional and warm. He aims to please. A five star visit compared to a one star previously with a visiting dentist (Dr. Rocco?) or maybe a minus star.

brenda t

I just wanted to comment on how wonderful Bridgett is. I've been with her for quite some time and really enjoy visiting the dentist (not many people do):). Bridgett always makes me feel very welcome and does a great cleaning!

anonymous

A great first time experience.

anonymous

The dentist got my lip with the drill a couple of times and didn't even apologize. All it left was like a rug burn on my lip for a couple days, regardless, he should have acknowledged the ER.

michael s

Dental hygiene usual high quality. I was very disappointed to have been told of Dr. Retherford's departure. I believe that I should have been notified ahead of time.

kristoffer l

Very informative and accomadating! Great experience overall.

anonymous

Very nice staff. Dr. Roscoe was awesome!

diane v

My hygienist Abigail addressed all of my questions, and Dr Nicholson brought up any issues that she saw for me.

john a

wonderful office and staff. Very professional and timely.

nancy l

Merit Dental is very professional and efficient.

anonymous

Very riiendly and comfortable dental office. They have taken great care of our family's dental health for years!

jimmy e

I had no problem with the service that was provided. I was however VERY disappointed that Dr. Roger Retherford was no longer at the office. Dr. Retherford has been my dentist for over 30 years, he was my childrens's dentist, and also my grand children. I am considering finding a new dentist. I am very sad with this situation.

judith a

I love this Dentist office. Timely, friendly and just real personable as well as knowledgeable..

anonymous

I love Dr. N and Stacy. The staff in Westerville is the reason I've stayed after the buyout. I do miss the small office, non-corporate environment.

anonymous

I got the treatment I needed in a timely fashion and was able to arrange payments that work with my budget. The staff was courteous and professional. The doctor was thorough. My previous visit to this was less than ideal, because I was in a lot of pain, and was told the pain would last for a minimum of two days. I used baby oragel and naproxen and I survived, but they are not two days I would care to repeat.

philip p

There is not much else to say that I haven't mentioned before. The staff, doctors and front office are all great. That's why I recommend them and continue to go to the office. I think I have gone there for over 25 years.

richard s

Friendly staff. Very prompt. Very clean facility. In and out without any delays.

humberto m

General follow up cleaning and inspection went flawlessly with the steady hand of Abigail who is effective and personally genuine with her delicate care and touch...

brandon n

The staff is great and very friendly. My entire family had appointments the same day. They treated all 6 of us fantastically.

sarah s

Always a satisfied customer! They always provide excellent care.

jimmy e

Great Dentist, VERY friendly hygienist, Awesome billing team, I am treated like family when I go to Merit Dental in Westerville Ohio. Dr. Retherford has been my dentist for close to 35 years. Thank you to the entire Westervile staff.. jimmy

diane s

fast friendly service

philip p

Bridget and Dr Retherford have always done a great job for me. My recent visit was no different.

michael l

This office is awesome! The office is relaxed but efficient. I have the utmost confidence in Dr. Retherford and his team.

sarah s

I’ve been going here for years and I have never had a bad experience! Very professional, friendly, and experienced.

ellery b

My appointment with Merit Dental was on time and its staff were competent and helpful.

shelley j

Love the staff and services provided.

william s

Always friendly ,on time and good service.

sandra p

Dr kindler (Nichols) is the best! She cares about her patients and it shows.

sarah a

I love walking in and being greeted by name. I didn't even have to sit down before they took me back to be seen. Dr. Rutherford and his staff are amazing.

nathan a

Always great!

kristi c

I had to go through several dental offices before finding this one. Amazing people providing amazing care. From Renee on the phone and greeting me to the phenomenal care I receive in the chair. So glad to be here!

karisma d

I love it here. The people are very friendly, nice, and honest about everything. Great team !

dennis n

Procedure went well. Dentist and assistant very informative on post procedure care.

robert e

Great staff, very easy to work with. Make you feel very comfortable regardless of dental needs.

dennis n

Staff is excellent. I would recommend to anyone.

thomas c

Excellent, always a good experience.

salvatore d

Friendly working team

susan t

Staff is so friendly and professional! It would be nice if Merit would allow hygienists to put posters, etc on the walls and ceilings again. It was so interesting having something to read while having dental work done.

anonymous

Staff is friendly and helpful. I am a long term client and highly recommend this practice

todd b

Very professional and informative.

michael g

Got there early. I was taken back and had my teeth cleaned. All my questions and concerns were answered and taken care of. Technician was friendly, curtious and professional, along with doctor.

lisa h

I've been a patient for many years, and the entire staff at Merit Dental is consistently INCREDIBLE. I have chronic health issues that make me a "high maintenance patient," and everyone there from Renee, Brigitte, to Drs. Retherford and Kindler bend over backwards to accommodate my needs...and do it happily. They treat me like family, and have since my very first visit.

anonymous

The staff was pleasant efficient and caring

anonymous

I've been going to Merit Dental of WESTERVILLE for over a decade (only the name changed). I can't speak to any others, but their Westerville office has been wonderful.

james p

I’ve never been comfortable at the Dentist office, until I went to Merit.

julie h

Bridget is fantastic.

sharon n

They are all very caring as well as efficient. Abigail, the hygienist who cleaned my teeth was gentle and conversational. Which I always enjoy. Renee updated my information and I feel as though process is in good hands. Doc was terrific as always!

anonymous

My experience at Merit Dental is always a positive one. The staff is extremely caring, nice and personable. We always have conversations about how life has been going. The staff is also professional and great at what they do! Definitely recommend!

anonymous

I have gone to Roger for over 30 years. He is a good dentist and I trust him. I have gone to Bridgette my hygienist for a long time as well. I specifically request her when I go in for my bi-annual exams.

carol h

Friendly, efficient, thorough. affordable

jeremy w

Always a pleasant and professional experience.

pam l

Entire staff is pleasant. Efficient with time getting the work done.

anonymous

i loved my cleaning. sure wish that the office had posters or something on the ceiling.:)

michael l

Great visit. The staff, as is always the case very friendly and efficient.

ron d

The hygienist was very gentle but at the same time gave me a great cleaning.

nancy c

My first-time/ visit with Merit Dental as a new patient was very pleasant. The office team, including the receptionist, the hygienist, the billing specialists and the attending dentist made me feel welcome and are true professionals. I will certainly look forward to my next scheduled visit in six months!

michael s

I get great care.

jayakanthan j

excellent services..will definitely recommend to everyone.

anonymous

Great practice.

anonymous

Love Dr. K & Bridget! They always make me feel comfortable and like a valued client. One thing I don't like is that the practice had become so corporate feeling. I miss the independent, free thinking practice. If Bridget or Dr K would leave, I would find a new dentist.

vanessa a

The staff at Merit dental are always kind and courteous. I've had the same hygienist for years and she is such a joy. My favorite part while in the chair are the posters on her office and on the ceiling. It's not been the same without all of them, but it's always a good time. Dr Kindler is always professional with that familiarity of a friend. They're amazing there.

vicki m

I never had a dentist office that explained how important oral health is to your whole body. The atmosphere is so nice. Everyone is so nice and willing to help answer any questions you have. Thanks guys!!

gregory s

I have a great deal of confidence with my hygienist and dentist. Very friendly and professional people.

matthew e

Dr. Retherford did very well. This issue started with a toothache. They went out of their way to get me in on the same day that I called. After an exam they put me on antibiotics that worked great. The first thought was that I needed a root canal. On the next visit Dr. Retherford determined that it was a gum issue and did not do the root canal. On the third visit everything was cleared up and I am very happy with the dental care I received.

carla p

On time & staff is very pleasant.

paul d

My experience was great at Merit Dental. Everyone was friendly, and nice. I am glad to be a Merit customer, and enjoyed the service.

carolyn s

My husband and I received the timely and thorough care that we've come to expect.

kelley s

Love me some Bridget! She makes getting your teeth cleaned fun!

john a

Great experience - love this Dentist

julie l

Excellent job! Renee is always friendly and does a fabulous job taking care of our billing. It's such a relief! Thank you!!

ronald h

Went back due to a bothersome tooth. Dr. Rutherford and staff were very helpful and understanding. I have NO complaints with this office and will continue to go there for my needs

anonymous

Great dentist office

jason s

Had a another great visit and love the staff. I do miss the posters and other wall décor my hygienist had up in the past.

jason b

Highly recommended! As a new patient, my first visit with the staff and Dr. Nicholson was outstanding! Everyone was friendly, honest, knowledgeable, and made me feel welcomed as a patient.